Documentation for Intellect 4.11.0-4.11.3. Documentation for other versions of Intellect is available too.

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Description of “hot” keys at control the Intercom Control Monitor interface object using the keyboard is presented in the table.

«Hot» keys

Executed function

Main method of function implementation

Type of “hot” key

NumPad 8

Activates the Intercom Control Monitor interface window

Via a mouse click

Global for Intellect software (function is implemented at some active window)

Space

For transfer from half-duplex mode of calls processing to duplex mode and v.v.

-

Local (function is implemented if the Intercom Control Monitor window is active)

Enter

For assigning the “Receive” or “Suspend” status to the selected call depending on its current status

“Receive” and “Suspend” buttons in the Intercom Control Monitor interface window

Local (function is implemented if the Intercom Control Monitor window is active)

Esc

For finishing the selected call

“Close” button in the Intercom Control Monitor interface window.

Local (function is implemented if the Intercom Control Monitor window is active)

Note.

Detail information about duplex and half-duplex modes can be found in the Modes of call processing section. 
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