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The settings panel for the Incident manager interface object is shown in the figures. The description of the setting parameters of the Incident manager interface object is given in the corresponding tables.
№ | Parameter | Method of setting the parameter value | Parameter description | Representation | Default value | Value range |
1 | The Identification number* | Automatically | Displays the identification number of the Incident manager object in the system | Numbers, letters, periods, hyphen, dash, and underscore | NA | Depends on the number of the Incident manager objects in the system |
2 | The Name* | Enter the value in the field | Sets the name of the Incident manager object in the system | Latin alphabet, Cyrillic, numbers, and service characters | Incident manager | A line containing a sequence of any characters (letters, digits, service characters except > and < characters), case-insensitive. Number of characters—from 1 to 60 |
3 | The Disable | Set the checkbox | Disables the Incident manager object in the system | Boolean type | Clear | Set—the Incident manager object is disabled and isn't used Clear—the Incident manager object is enabled and used |
4 | The Display | Select the value from the list | Sets the Display parent object for the given Incident manager object | Names of the Display objects registered in the system | Name of the Display parent object | Depends on the number of the Display objects in the system |
The Position group | ||||||
5 | The X field | Enter the value in the field | Sets the X coordinate in the horizontal axis for the upper left corner of the Incident manager window | % of the screen width | 50 | From 0 to M*100, where M is the number of the installed monitors |
The Y field | Enter the value in the field | Sets the Y coordinate in the vertical axis for the upper left corner of the Incident manager window | % of the screen height | 50 | From 0 to M*100, where M is the number of the installed monitors | |
The W field | Enter the value in the field | Sets the width of the Incident manager window | % of the screen width | 50 | From 0 to M*100, where M is the number of the installed monitors | |
The H field | Enter the value in the field | Sets the height of the Incident manager window | % of the screen height | 50 | From 0 to M*100, where M is the number of the installed monitors | |
The Allow moving | Set the checkbox | Allows moving the Incident manager window using the mouse | Boolean type | Clear | Set—allow moving the Incident manager window using the mouse Clear—disable moving the Incident manager window using the mouse | |
The button | Click the button | Opens the window for setting the position and size of the Incident manager window | NA | NA | NA | |
The Monitor drop-down list | Select the value from the list | Determines the number of the monitor in the system for which the coordinates are specified | Numbers of the monitors in OS | 1 | From 1 to 16 | |
The Main tab | ||||||
6 | The Incident servers tree | Set the checkbox | Sets the Incident server and Incident handler objects, the events and processing logic from which are displayed in the interface. Set the checkboxes next to the required ones | Boolean type | Clear | Set—use the selected incident server or incident handler Clear—don't use the selected incident server or incident handler |
7 | The "In work" hotkey field | Enter the value in the field | Sets a hotkey, using which the operator can start processing the event. To set the hotkey, place the mouse cursor in the field and press the required key or key combination on the keyboard | Keyboard keys | NA | All possible keyboard keys and key combinations using Ctrl, Shift, and Alt |
8 | The Map drop-down list | Select the value from the list | Sets the Map object, which is linked with the incident manager. In the incident manager, the operator can highlight the object on the map from which the event was received | List of Map objects available in the system | NA | Depends on the number of the Map objects created in the system |
9 | The Video drop-down list | Select the value from the list | Sets the video display mode for archive and live video by event in the incident manager | Available display modes | ActiveX | ActiveX—archive opens in a separate window Monitor—archive opens on the selected video surveillance monitor |
10 | The Maximum number of online events field | Enter the value in the field | Sets the maximum number of events that can be simultaneously displayed in the interface | Sequence of numbers | 10 | From 10 to 50000 |
№ | Parameter | Method of setting the parameter value | Parameter description | Representation | Default value | Value range |
The Group by group | ||||||
1 | The Group by drop-down list | Select the value from the list | Sets the method of events grouping in the incident manager | Available grouping methods | operator's selection |
|
The Process whole group checkbox | Set the checkbox | Sets two options:
| Boolean type | Clear | Set—events of the filtered group are blocked for other operators if one operator has already started processing an event from the group. When one event from a group is escalated, the whole group is escalated Clear—events of the filtered group aren't blocked if the operator has already started processing an event from the group. When one event is escalated, the whole group isn't escalated | |
The Grouping in list group | ||||||
2 | The Grouping in list drop-down list | Select the value from the list | Sets the method of events grouping in the event list | Available grouping methods | no grouping | no grouping—all events are displayed in the event display window without grouping. If filtering is set, then all events of the selected filter are displayed by event—the events are grouped by object type/object ID/event type/logic ID |
The Show only first event in the group. Close others without processing checkbox | Set the checkbox | Sets the event display options within a group | Boolean type | Clear | Set—only the first event from the group is displayed, the rest of the events are closed without processing after the first event is processed Clear—all events of the group are displayed | |
The Colors group | ||||||
3 | The Unassigned field | Sets the event highlight color | Color palette | Black | Corresponds to the standard range of the selected color system | |
The Assigned to me field | Sets the event highlight color | Color palette | Green | Corresponds to the standard range of the selected color system | ||
The Assigned to others field | Sets the event highlight color | Color palette | Blue | Corresponds to the standard range of the selected color system | ||
The Posponed field | Sets the event highlight color | Color palette | Orange | Corresponds to the standard range of the selected color system | ||
The Auto-removal of executors field | Sets the event highlight color | Color palette | Red | Corresponds to the standard range of the selected color system |
№ | Parameter | Method of setting the parameter value | Parameter description | Representation | Default value | Value range |
The User rights table | ||||||
1 | The Number | Select the value from the list / Automatically | Sets the number of the user for whom the rights must be set. Filled in automatically when selecting a username | Sequence of numbers | NA | Depends on the number of users registered in the system |
2 | The Name | Select the value from the list / Automatically | Displays the name of the user (usually first or last name) for whom the rights must be set. Filled in automatically when selecting a user number | Names of the registered users | NA | Depends on the users registered in the system |
3 | The Take in work checkbox | Set the checkbox | Sets the right for the corresponding user to take events into processing | Boolean type | Clear | Set—the user can take events into processing Clear—the user cannot take events into processing |
4 | The Close | Set the checkbox | Sets the right for the corresponding user to close the event without processing | Boolean type | Clear | Set—the user can close an event without processing Clear—the user cannot close an event without processing |
5 | The Suspend checkbox | Set the checkbox | Sets the right for the corresponding user to suspend the event processing | Boolean type | Clear | Set—the user can suspend the event processing Clear—the user cannot suspend the event processing |
6 | The Track handling checkbox | Set the checkbox | Sets the right for the corresponding user to see the event handling steps taken by other users | Boolean type | Clear | Set—the user sees the event handling steps taken by other users Clear—the user doesn't see the event handling steps taken by other users |
7 | The Take any checkbox | Set the checkbox | Sets the right for the corresponding user to take into processing the events with any status | Boolean type | Clear | Set—the user can take into processing the event with any status Clear—the user cannot take into processing the event with any status |
8 | The Escalate | Set the checkbox | Sets the right for the corresponding user to escalate the events (escalate them to other users for processing) | Boolean type | Clear | Set—the user can escalate events Clear—the user cannot escalate events |
9 | The Work with escalated checkbox | Set the checkbox | Sets the right for the corresponding user to process the escalated events | Boolean type | Clear | Set—the user can take into processing the escalated events Clear—the user cannot take into processing the escalated events |
10 | The Change filter checkbox | Set the checkbox | Sets the right for the corresponding user to apply their own event filters in the interface (see Filtering events in Event information) | Boolean type | Clear | Set—the user can apply event filters Clear—the user cannot apply event filters |
11 | The Auto-removal of executors checkbox | Set the checkbox | If the checkbox is set, then when the corresponding user logs out of the system, this user is automatically cleared in all events. The processing steps already made by the user are saved, and the events in processing change their status to Suspended | Boolean type | Clear | Set—when logging out of the system, the user is cleared in all events, the processing steps already made by the user are saved Clear—when logging out of the system, the user isn't cleared in all events |
The Colors tab
№ | Parameter | Method of setting the parameter value | Parameter description | Representation | Default value | Value range |
The Colors table* | ||||||
1 | The Type | Select the value from the list | Sets the type of object in the system | Names of system objects | NA | Names of all object types in the system |
2 | The Number | Select the value from the list | Sets the number of object in the system | Sequence of numbers | NA | NA |
3 | The Name | Automatically | Displays the name of the selected object | Names of the registered objects in the system | NA | NA |
4 | The Event type | Select the value from the list | Sets the type of event for the selected object | Event types | NA | Depends on the selected object |
5 | The Color | Select the value from the list or from the Select color panel... | Sets the event background color | Color palette | Black | Corresponds to the standard range of the selected color system |
6 | The Text color | Select the value from the list or from the Select color panel... | Sets the event text color | Color palette | Black | Corresponds to the standard range of the selected color system |
*Name of the element isn't displayed in the settings panel of the given object