Documentation for Intellect Web Report System 3.4. Documentation for other versions of Intellect Web Report System is available too.

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Important!

In order to generate a report by potential violations, the POS-terminal object should be setup and configured in the Intellect (see The POS-terminal object setup).


In order to display a report by potential violations, do the following:

  1. Select Report by potential violations in one way (see Selecting a type of general POS report section).

  2. Select cashiers by whom it is necessary to display a report by setting corresponding checkboxes checked in the list (1).

    Note.

    In order to set checkboxes checked in every item of the list click All, to set all checkboxes unchecked click None (2).

  3. Select potential violations which should be displayed in a report (3). If All is selected then all types of violations will be displayed in a report:
    • Cancellation of all the goods in the check followed by the addition of positions on the same receipt - cashier cancels all positions in receipt taking advantage of the fact of customer leaving before the receipt printing. After that cashier adds goods of nest customer on the same receipt or closes the receipt with minimal sum. Money get for the purchase from the first customer goes to category of unaccounted money surplus.
    • Unauthorized reduction in the price of the goods - cashier enters price manually to reduce price of good (while selling to accomplice).
    • Unauthorized increase in the price of the goods - cashier enters price manually to increase price of good. If customer left before receipt printing cashier returns correct price of good and receives unaccounted money surplus.
    • Intended ignoring some goods - cashier includes only one good with the smallest price (e.g. package) from all positions of goods. The rest of goods cashier misses without payment for accomplices.
    • Intended change of how the goods look - cashier read barcode from another good or from prepared label instead of good which lies on the counter. If price of added position is less than price of purchased good the cashier can give to accomplice expensive good at a low price. Goods which are to be inspected in this type of violation are determined while inventory.
    • Erroneous double scanning - cashier erroneously scans the same good two times. Doesn't perform cancellation of extra good. Cheating in accounts is performed.
    • DISABLED: Unintended change  of how the goods look ("Enter product code" number needed) - as a result of error while manual entering the code of good due to the casher error some good can be sold as another.
    • Ignoring some goods while scanning - barcode of good is not scanned, but cashier doesn't pay attention to it and starts processing of next good. As a result the good is sold without payment.
    • Errors while canceling the quantity of goods - cashier makes an error while entering the quantity of goods (e.g. enters 56 instead of 5), cancels this operation and forget to enter the correct number and starts to process the next good. As a result the good is sold without payment.
    • Cash register reset by the cashier - cashier restarts the cash register when the administrator is absent.
    • Not giving the receipt to the customer - cashier settles account with customer and doesn't give him a receipt. Receipt is not closed, after the customer leaving cashier can cancel goods, discount goods and performs other actions to make an unaccounted money surplus.
    • Recounting contents of the cash register - cashier recount money when the administrator is absent. Probably with purpose of taking out unaccounted money surplus.
    • Intended reduction in the number of the goods - customer leaving before the receipt printing. Cashier reduces quantity of goods (e.g. from 2 items to 1 item) and print receipt. Than take the money surplus for 1 item of goods.
    • Cancellation of the receipt when the administrator is absent - "cancellation of receipt when the administrator is absent" (Key of administrator is freely moving between cashiers).
    • Intended ignoring some goods using the "Product info" button - cashier presses the "Product info" button. Scans good, entitles a price. Receives cash. Receipt doesn't print, surplus assumes.
  4. Set the Display data by processing time: checkbox to add time wasted by operator for choosing the event status (4). Time between selecting the string in the detailed report and changing the event status of this string is counted. If the checkbox is not set, the processing time will not be calculated and displayed in the report.  
  5. Specify the period in the following way:
    1. From the Period: drop-down list select the time period for which the report is to be created (5).
    2. If the User defined period is selected, enter the date of start and end periods for which the report is to be created in the from and to fields using the Calendar tool. Click the  button near the corresponding field to use the Calendar tool.
    3. If the User defined 2 period is selected, enter additionally the time of start and end periods for which the report is to be created using the  button.
      If another period type is selected, specifying the date of start and end periods is not needed.
  6. Specify a group of statuses of those potential violations that should be displayed in a report (6). If All is selected then all violations are displayed regardless of their status.
  7. Click Execute (7).

As a result a general table of potential violations according to the specified parameters is displayed. In the Total column the total amount of potential violations is displayed by their type. In the column called by cashier name the amount of potential violations registered for this cashier is displayed by their type.

In order to save a general report by cashier in .xls format click Save.