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In order to change the event status and the comment, do the following:
- Display a detailed reportSelect the required event in the detailed report (see Viewing data from the POS terminal and the video of event).
- In the lower left part of the event list, click the Edit selected row button button (1). The Edit Record window will open.
In the Status drop-down list (2) select the required event status.
Info title Note The statuses in the list can be changed (see Setting up the statuses of POS events).
- If necessary, enter a comment in the field (3). Text formatting tools are displayed on the panel (4).
- Click Submit (5) to apply the changes.
As a result, the status for the specified event will be changed and the comment will be specified.
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To view a comment, click the ellipsis in the Comment column of the corresponding event. As a result, a pop-up window containing the comment text will appear. |
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