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In order to view the history of the event status or the comment changing, do the following:

  1. Display a detailed reportSelect the required event in the detailed report (see Viewing data from the POS terminal and the video of event).
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  3. Left-click the link in the Status update field where the date and time of last status changing is displayed (if there is any status for event)Click the Image Added button in the History column of the corresponding event.
  4. As a result, the History of event status changing page appears where the will open. The following data is displayed on the page: status name, name of operator who gave the status, and time of status change
    • Status name;
    • Operator's name;
    • Time of status change;
    • Comment.

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    Info
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    If the event status or comment has not changed, then the History of event status changing page will be empty.