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The number of the current SIP-operator is indicated in the upper right corner of the SIP Panel.

Address book

The address book is in the upper part of the window, it contains the numbers added for the current SIP-operator during the SIP-terminal configuration. To call a number from the address book, double-left-click on it. The dialing panel is displayed in the middle of the window.

The address book may be empty if users and/or permissions are not configured in Intellect or if current user does not correspond to any SIP-operator while the default SIP-operator is not selected (see Selecting the default SIP-operator)

Making a call

To make a call from the panel, select a number in the address book or dial the number manually, and then click on the  button to start a video+audio call, or the  button for an audio call. In both cases, both video and audio are transmitted from the SIP-device, but in the second case, the video stream from the operator’s camera is not sent to the device.

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Info
titleNote.

By default, pressing buttons on the SIP panel, a command execution and calls are accompanied by sound signals. The sound of clicking the buttons can be turned off at the stage of setting the SIP panel interface object.

SIP Panel control from the Map

If the Display only when calling option was enabled during the system setup, the SIP Panel is not displayed if there are no incoming calls (see Configuring the SIP Panel interface object). In this case, you can initiate a call using a macro command, or from the Map using the Call (forward/take) command in the function menu of the SIP-device — as a result, the SIP Panel window will be displayed (see also Working with the map). Also, you can put the current call on hold or resume the call using the appropriate commands in the object menu on Map.

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