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SIP Panel is designed to work with SIP-devices (see Configuring SIP-devicesterminal).
Features
SIP Panel provides the following functions:
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The address book may be empty if users and/or permissions are not configured in Intellect or if current user does not correspond to any SIP-operator while the default SIP-operator is not selected (see Selecting the default SIP-operator).
Making a call
To make a call from the panel, select a number in the address book or dial the number manually, and then click on the 
button to start a video+audio call, or the 
button for an audio call. In both cases, both video and audio are transmitted from the SIP-device, but in the second case, the video stream from the operator’s camera is not sent to the device.
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If camera, microphone and/or dynamic were selected for operator while configuring the system and if the SIP devise supports the corresponding function, then video and audio are transmitted to the SIP device from the operator's microphone and camera – see also Selecting speaker, microphone and camera for SIP-operator. |
During the call, the SIP Panel window will be displayed on top of all windows and will look like this:
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Calls in the list are sorted by the SIP device priority specified during the system setup (see Configuring SIP-device connection to Intellect SIP-devices of the Intellect's SIP server). If several devices have the same priority, the calls from them are sorted by arrival time. By default, new calls are added to the top of the list, however, the sorting order can be changed so that new calls are added to the end (see Configuring the SIP-panel interface object).
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Display/hide the tone dialing panel. This panel allows the use of commands added while configuring the SIP device (see Configuring SIP-device connection to Intellect SIP-devices of the Intellect's SIP server).
— End the call.
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By default, pressing buttons on the SIP panel, a command execution and calls are accompanied by sound signals. The sound of clicking the buttons can be turned off at the stage of setting the SIP panel interface object. If there is no answer, the call automatically ends in 30 seconds (this timeout is configurable by the CallTimeout registry key, see Registry keys reference guide). |
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| Column | Description |
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| Type | Call type: incoming |
| Subscriber | The subscriber number |
| Name | The subscriber name |
| Date and time | The call start and end time. Note. The conference calls are shown as several calls to different numbers at the same time (see Configuring numbers of Intellect's SIP-terminal for details on group calls configuration). |
| Duration | The call duration |
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Video and/or sound are played back when playing the archived call depending on whether the subscriber (SIP-operator or SIP-device) has camera and/or microphone configured. The operator's speaker (see Selecting speaker, microphone and camera for SIP-operator) is utilized for audio playback and the Monitor selected while configuring the SIP Panel (see Configuring the SIP-panel interface object) is used to playback video.
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Overview
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