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Table of Contents

Software Lifecycle Phases

The software source code repository is divided into 3 branches:

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After the version stabilization is completed, all changes are moved from the stabilization branch to the release branch, and a new development phase begins.

Software Technical Support

After purchasing a license key, the Customer can receive full technical support throughout the key's validity period or until the end of the software lifecycle if the license is unlimited in time.

Standard Period for Release of Software Updates

Release

Standard period

Major release

1 – 1.5 years

Minor release

3 – 5 months

Bug and security fixes*

3 – 5 weeks

Major and minor releases are available on the company's official website. Releases with bug and security fixes can be requested from technical support.

Software bugs can only be fixed in the latest official release.

Licensing Policy with Regard to Software Updates 

  • New software versions are fully compatible with the license keys of previous versions.
  • After the softwarehas been updated, all the features previously specified in the license key will be available in the new version.
  • New software features that are subject to licensing will not be available until the license key is updated.