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№ | Parameter | Parameter value setting method | Parameter description | Representation | Default value | Range of values |
|---|---|---|---|---|---|---|
| 1 | Filtering Group by drop-down list | Select from the list | Sets the way of filtering grouping events in the Incident manager | Available filtering grouping methods | Operator | by operator — the operator Operator — the operator can choose the filteringgrouping method in the Incident manager interface. by default —Disabled — the event filteringgrouping is disabled. by region —Region — the events are filteredgrouped by region. by event —Event — the events are filteredgrouped by event type. by object —Object — the events are filteredgrouped by object. |
| 2 | Process all filteredwhole group checkbox | Set the checkbox | Sets the ability to block events in a filtered group two options:
| Boolean type | No | Yes - events of the filtered group are blocked for other operators if one operator has already started processing an event from the group. When one event from a group is escalated, the whole group is escalated. No - events of the filtered group are not blocked if the operator has already started processing an event from the group. When one event is escalated, the whole group is not escalated. |
| 3 | Close all filtered checkbox whole group checkbox | Set the checkbox | Sets the ability to close the entire filtered group of events when processing one event from the group | Boolean type | No | Yes - closing the filtered event group is enabled No - closing the filtered event group is disabled |
| 4 | Grouping in list drop-down list | Select from the list | Sets Specifies the way of option for grouping events in the event list | Available grouping methods | no grouping | no grouping - all events will be displayed in the event display window without grouping. If filtering is set, then all events of the selected filter will be displayed. by event - the events will be grouped by object type / object ID / event type / logic ID. |
| 5 | Show only first event in the group. Close others without processing checkbox | Set the checkbox | Sets the event display options within a group | Boolean type | No | Yes - only the first event from the group is displayed, the rest of the events are closed without processing after the first event is processed No - all events of the group are displayed |
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№ | Parameter | Parameter value setting method | Parameter description | Representation | Default value | Range of values |
1 | Number drop-down list | Select from the list | User number for whom the rights are to be set | Positive integers | - | Depends on the number of users registered in the system |
2 | Name drop-down list | Select from the list | User name (usually first or last name) for whom the rights are to be set. Filled in automatically when choosing a user number | Names of registered users | - | Depends on users registered in the system |
3 | Close checkbox | Set the checkbox | Sets the right for the corresponding user to close the event without processing | Boolean type | No | Yes - the user can close the event without processing No - the user cannot close the event without processing |
4 | Escalate checkbox | Set the checkbox | Sets the right for the corresponding user to escalate the event | Boolean type | No | Yes - user can escalate the event No - the user cannot escalate the event |
| 5 | Suspend checkbox | Set the checkbox | Sets the right for the corresponding user to suspend the event processing | Boolean type | No | Yes - the user can suspend the event processing No - the user cannot suspend the event processing |
| 6 | Track handling checkbox | Set the checkbox | Sets the right for the corresponding user to see the event handling steps taken by other users | Boolean type | No | Yes - the user sees the event handling steps taken by other users No - the user does not see the event handling steps taken by other users |
| 7 | Display escalated checkbox | Set the checkbox | If the right is given, then the corresponding user who escalated the event will see it in the list of events | Boolean type | No | Yes - the event escalated by the user remains in the list of user events No - the event escalated by the user disappears from the list of user events |
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