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  1. Button. To continue processing the event, click the button. If this element is the last in the logic, then after clicking the button, the event processing will be completed.
  2. Radio button. To continue processing the event, select one of the values.
  3. List. To continue processing the event, select the required value from the list. There can be several lists.
  4. Checkboxes. To continue processing the event, set one or more checkboxes.
  5. Comment. To continue processing the event, enter a comment and click the button.
    Image Modified

    Info
    titleNote

    Depending on the Incident manager settings, the comment can be filled in automatically and blocked from editing.


  6. Image. To continue processing the event, add images and click the bottom button (the Next button in the image below). By default, the image specified in the settings is displayed. To select another image, click the ... button; to use an image from the memory buffer, click the Paste button.

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Processing an event group or event filter is possible if it is enabled in the Configuring the events grouping in Incident manager. Possible options:

  1. After processing one of the filter group events, all remaining events of this filter group will be automatically closed.
  2. Only the first event of the group is displayed in the event list display window. The rest of the group events will be automatically closed after the first event is processed.
  3. When one event in a group is escalated, all events of the entire group are automatically escalated too.

Closing events without processing

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