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If video is unavailable, examine the log file APP_HOST.lpint, which is located in the folder <Axxon Next One installation folder>\AxxonNextAxxon One\Logs.

Note
titleImportant!

If APP_HOST.lpint is empty, in the log management utility, check the detail level of logging for the Axxon Next One Server (see Configuring Logging Levels), The recommended detail level is Debug.

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