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Grouping events sets the event groups according to the specified parameters in the table with the list of events. Possible grouping options are set in the Configuring the events grouping in Incident manager:

  1. no grouping disabled — grouping is disabled, all events are displayed in the list.
  2. region — events are grouped by region.
  3. event — events are grouped by event type.
  4. object — events are grouped by object.

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To view the events in the group, click on its name. Events or subgroups of events of this group will be displayed in the table with the list of events:

If the settings allow processing the events of the entire group at once, then the group names will be highlighted in color depending on the status of the events in the group:

  • Green, if events in group are pending, taken into processing, escalated or suspended by the current Operator.
  • Red, if the events in group are taken into processing or suspended by another Operator, and also if the processing of events in group is completed by any Operator.

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Specific cases of color highlighting of group names:

  • if the current Operator takes into processing an event from the “red” group, then after he completes the first step of event processing, the group will become “green”;
  • if different Operators take into processing different events of the same group, then the group will be “red” for both operators;
  • if there are no Operators in the system (not a single User is registered in the Intellect), then the groups will always be “green” regardless of the event statuses.

To sort the groups alphabetically, click on the Object name field:

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