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  1. Use the port range 20111-20210 (see Network settings utility, Ports used by the Axxon Next One Software Package). In versions 4.5.0 and later, recommended port range is selected by default. If you upgrade from versions 4.3 and older, change the port range during installation (Custom -> Server network settings) or after installation using the Network settings utility (see Configuring the Server ports).
  2. Metadata database:
    1. The path to the metadata storage folder can be specified only once during the installation process. If you decide to change it later, you will have to re-install Axxon One (without losing your configuration or video archive).
    2. It is highly recommended to install it on SSD specifically designed for storing metadata.
      DO NOT install metadata on system drive because Metadata size tends to grow over time, and if the system drive space is not sufficient it might cause system issues.
      DO NOT install metadata on the drive to which the archive is recorded because it will affect recording performance.
    3. Consider the disk space required for the database (see Disk storage subsystem requirements). For example, ≈1.5 TB is required to store metadata for 30 days for 50 cameras.

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  1. The path to the metadata storage folder can be specified only once during the installation process. If you decide to change it later, you will have to re-install Axxon One (without losing your configuration or video archive). To specify the database path during installation, select Custom installation type and specify the path in the configuration window.
  2. It is highly recommended to install it on SSD specifically designed for storing metadata.
    DO NOT install metadata on system drive because Metadata size tends to grow over time, and if the system drive space is not sufficient it might cause system issues.
    DO NOT install metadata on the drive to which the archive is recorded because it will affect recording performance.

Antivirus configuration (see Appendix 4. Using Axxon

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One with anti-virus software):

  1. Add the following processes to the exclusion list:

    1. consul.exe
    2. nomad.exe
    3. apphost.exe
    4. postgres.exe
  2. Add the following folders to the exclusion list:
    1. C:\ProgramData\AxxonSoft\Axxon One
    2. C:\Program Files\AxxonSoft\Axxon One
    3. C:\Program Files\Common Files\AxxonSoft
    4. Postgres and metadata folders if their location is not default.
  3. Add the following ports to the exclusion list:
    1. 20109-20210
    2. If Failover server and client installation type is selected, then also add ports 4000, 4646-4648, 8300-8302, 8500, 8600.

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  1. Create a new backup:
    1. After you complete the system configuration.
    2. Before you update to a new version.
    3. After you update to a new version.
    4. Periodically (recommended period is 1 month).
  2. To restore the configuration, use the backup created on the same version of software (see Restoring a configuration). Example: if backup was created on v. 4.3 then restore it only on v. 4.3; if you also need to update to 4.5 then first restore it on 4.3 and then update to 4.5.

Web Client (see Working with Axxon

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One Through the Web-Client):

  1. Do not use H.265 in camera settings since it causes the stream recompression on the Server side. It is recommended to use H.264 for such cameras.
  2. Change the HTTP port from 80 to a custom port (see Configuring the web serverWeb-Server).

System check:

  1. Monitor the CPU load (<= 60%).
  2. Monitor the RAM load (<= 60%).
  3. Monitor the disk load:
    1. Active time is lower than 50%.
    2. Average response time is lower than 1 sec.

  4. Monitor free disk space: system drive has not less than 20 GB.
  5. Use the statistics panel in Web client (see Viewing Camera and Archive Statistics).