Page History

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1. Indicator of the presence of the camera associated with the event .
2. Incident handler.
3. Event status.
4. Object type.
5. Object ID.
6. Object name.
7. Action — description of the event.
8. Time the event occurred.
9. Priority.
10. Computer — the name of the computer from which the event was received.
11. Time (sec) — the number of seconds since the event occurred.
12. Last comment — only the last comment entered while processing the event.
13. All comments — all comments entered while processing the event.

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1. Click the button (1).
   
2. Set the checkboxes next to the columns you want to display (2). To set checkboxes for all columns at once, click the Select all button (3), to uncheck clear the boxes, click the Deselect all button (4).
3. Click the Apply button (5). To cancel the changes, click the Cancel button (6).

Event statuses

By default, an event has an empty status in the Incident manager has an empty status. Eventually, an event may receive the following statuses:

1. Acknowledged. This status is displayed if an event is taken into processing and is currently being processed.
2. Suspended. This status is displayed if event processing was started and not completed but suspended.
3. Taken by others/<Last name of the operator who took the event into processing>. This status is displayed if the event is being processed by another operator. 
4. Suspended by others. This status is displayed if event processing was started and not completed but suspended by another operator.
5. Escalated. This status is displayed if the event was escalated to another operator. The following options are available:
   1. Escalated/Suspended by others — status immediately after escalation.

   2. Escalated/Taken by others — the escalated event was taken into processing by other another operator.

      Info
      title Note
      Depending on the Incident manager settings, when an event is escalated, it may not change its status, but disappear from the list for of the person who escalated the event.

      
      

6. Escalated/<Last name of the operator who escalated the event>. This status is displayed to the operator to whom the event was escalated.
7. Escalated/Acknowledged. This status is displayed to the operator to whom the event was escalated when he took it into processing.

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