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1. After processing one of the group events, all remaining events of this group will be automatically closed.
2. Only the first event of the group is displayed in the event list display window. The rest of the group events will be automatically closed after the first event is processed.
3. When one event in a group is escalated, all events of the entire group are automatically escalated too.

If the operator processes an event from a group, all events of this group will be blocked for other operators, and new events of the group will automatically change their status. In other words, all events of the selected group, including incoming new events, will be available for processing only to one operator until they process all events of the group. Other operators won’t be able to process events from this group. When they try to process an event from this group, a message "Group is blocked" will be displayed.

The color of the group name can also change during group processing, see Grouping events.

Closing events without processing

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