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If you have encountered problems while when connecting the IP device to the Intellect software, do the following:

  1. Check whether the device is integrated and choose the way of connection.

    Tip

    The full article: How to check whether my equipment hardware is integrated and how to choose the method of connection?


  2. Check the correctness of IP device parameters in web interface. The IP device setup peculiarities are given in the list of integrated devices in the Note column.

    Tip

    The full article: IP device configuration in the Windows OS


  3. Check the IP device connection parameters on the settings panel of the Camera object: whether the device type is being chosen correctly and the connection IP address, login, password and port are being specified.

    Tip

    The full article: The Settings panel of the Camera object