Versions Compared

Old Version 3

changes.mady.by.user Yulia Morozova

Saved on

compared with

New Version 4

changes.mady.by.user Alena Kniazeva

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

In case if If the archive is being unavailable or partially not displayed, check the following aspects:

  1. Check if the OS user is being given the corresponding access permissions to the archive folder.

    Tip

    The full article: OS settings for correct operation of Remote Admin Workstation or Server


  2. Check if the Axxon PSIM user is being given the required permissions for working with archives.

    Tip

    The full article: Permissions for working with archives


  3. Check for the required archive records on the disk selected for recording the archive.

    Tip

    The full article: General information on video archiving


  4. Execute the archive reindexing manually using the ‘index.exe’ utility. To run the reindexing utility, you need to run the ‘index.exe’ executable file in the Modules64 folder which is located on the Axxon PSIM installation catalogue – for example, C:\Program Files\Axxon PSIM\Modules64.

    Tip

    The full article: Index.exe utility for reindexing archive files