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The list of commands and parameters for the INC_SERVER object is presented in the table.

Commanddescription of the commandParametersParameters descriptionComment
UPDATE_STATUS
— change
—change the status of the event (incident) in the Incident manager



pks<>Array of event identifiers

Parameters are filters and the presence of at least one parameter is mandatory.

Parameter values can be specified with a delimiter. This means that one OR the other value will be selected.

Example: objids<1|2>

objtypes<>Objects types
objids<>Objects identifiers
actions<>Actions
status<>

Event status:

0

— Waiting

—Waiting to be processed

1

— Processing

—Processing

2—Suspended

3—Completed

2 — Suspended

3 — Completed

UPDATE_ESCALATE_STATUS
— change
—change the status of the event (incident) escalation in the Incident managerescalated<>

Event escalation status:

0

— Waiting

—Waiting to be processed (not escalated)

1 — Escalated

1—Escalated

pks<>, objtypes<>, objids<>, actions<> are the same as for UPDATE_STATUS

Example 1. On macro 1, change the status of the camera 1 Alarm event to Completed.

Code Block
OnEvent("MACRO","1","RUN")
{
    DoReactStr("INC_SERVER","1","UPDATE_STATUS","status<3>,objtypes<CAM>,objids<1>,actions<MD_START>");
}

Example 2. On macro 2, on the Incident server 2 change the escalation status of the camera 1 events to Waiting to be processed (not escalated)

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