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The Incident Manager manager report has a Resolution field with the Processed or Canceled values. When you close an event without going through all steps, Resolution: Canceled is displayed. When you close an event with going through all steps, Resolution: Processed is displayed. If an event wasn’t processed and wasn’t canceled (for example, Intellect restart), the Resolution field is blank. This information is contained in the resolution column of the dbo.PROTOCOL_INC_SERVER table. When resolution=1, an alarm was closed without processing.