Page History

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1. Select the Report by potential violations (see Selecting a type of general POS report).
   
2. From the Create report with grouping drop-down list (1), select the type of data grouping: By by cashier or By by cash desks.  

3. Select the cashiers or cash desks with potential violations you want to display in the report by setting the corresponding checkboxes in the list (2). 

4. To use the search when selecting cashiers or cash desks, in the search field (3) start entering the cashier's last name or the name of cash desk. The search works starting from the first character. The results will be highlighted in a different color. Click All to select all found/available cashiers or cash desks. Click None to deselect. Click Show all to expand the cashiers or cash desks structure. Click Hide all to hide the cashiers or cash desks structure.

   Note
   title Attention!
   This field is mandatory: the report will not be generated if no value is selected. If you try to generate a report, a warning message will alert you that you should select at least one value from the list.

   
   

5. Select potential violations which should be displayed in the report (4). If All all is selected, then all types of violations will be displayed in the report
   
   • Cancellation of all the goods in the check followed by the addition of positions on the same receipt — cashier cancels all positions in receipt taking advantage of the fact of customer leaving before the receipt printing. After that cashier adds goods of nest customer on the same receipt or closes the receipt with minimal sum. Money get for the purchase from the first customer goes to category of unaccounted money surplus.
   • Unauthorized reduction in the price of the goods — cashier enters price manually to reduce price of good (while selling to accomplice).
   • Unauthorized increase in the price of the goods — cashier enters price manually to increase price of good. If customer left before receipt printing cashier returns correct price of good and receives unaccounted money surplus.
   • Intended ignoring some goods — cashier includes only one good with the smallest price (e.g. package) from all positions of goods. The rest of goods cashier misses without payment for accomplices.
   • Intended change of how the goods look — cashier read barcode from another good or from prepared label instead of good which lies on the counter. If price of added position is less than price of purchased good the cashier can give to accomplice expensive good at a low price. Goods which are to be inspected in this type of violation are determined while inventory.
   • Erroneous double scanning — cashier erroneously scans the same good two times. Doesn't perform cancellation of extra good. Cheating in accounts is performed.
   • DISABLED: Unintended change of how the goods look ("Enter product code" number needed) — as a result of error while manual entering the code of good due to the cashier error some good can be sold as another.
   • Ignoring some goods while scanning — barcode of good is not scanned, but cashier doesn't pay attention to it and starts processing of next good. As a result the good is sold without payment.
   • Errors while canceling the quantity of goods — cashier makes an error while entering the quantity of goods (e.g. enters 56 instead of 5), cancels this operation and forget to enter the correct number and starts to process the next good. As a result the good is sold without payment.
   • Cash register reset by the cashier — cashier restarts the cash register when the administrator is absent.
   • Not giving the receipt to the customer — cashier settles account with customer and doesn't give him a receipt. Receipt is not closed, after the customer leaving cashier can cancel goods, discount goods and performs other actions to make an unaccounted money surplus.
   • Recounting contents of the cash register — cashier recount money when the administrator is absent. Probably with purpose of taking out unaccounted money surplus.
   • Intended reduction in the number of the goods — customer leaving before the receipt printing. Cashier reduces quantity of goods (e.g. from 2 items to 1 item) and print receipt. Than take the money surplus for 1 item of goods.
   • Cancellation of the receipt when the administrator is absent — key of administrator is freely moving between cashiers.
   • Intended ignoring some goods using the "Product info" button — cashier presses the "Product info" button. Scans good, entitles a price. Receives cash. Doesn't print the receipt and takes the money surplus.
6. The Description field (5) has the description of the violation and is filled in automatically when the violation is selected. 
7. The Procedure field (6) has the description of the procedure by which the violation is determined, and is filled in automatically when the violation is selected. 

8. From the Receiving data period drop-down list (7), select the period of time for which the report should be created.

   Info
   title Note
   If the Custom period is selected, enter the date of start and end periods for which the report should be created in the from and to fields using the Calendar tool. Click the Image Removed Image Added button near the corresponding field to use the Calendar tool.

   
   

9. Click the Execute button.

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