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When working with Axxon One, the user must keep in mind the limitations that the developer has imposed on the system in order to ensure its operability.

No.

Limitation

1

To work with Axxon One software , the following requirements for OpenGL are to should be fulfilledmet:

  1. Version 2.0 and higher.
  2. Availability the The following extensions should be available: ARB_vertex_program, GL_EXT_blend_func_separate, GL_ARB_framebuffer_object extensions.

Extensions availability can be checked using with the OpenGL Extension Viewer program (download).
This program also contains a large database of data on OpenGL support in video cards of various vendors.

2

Axxon One Client cannot be started if the scale of all items on the screen (DPI) is over 100%.

You may have issues with Axxon One VMS if the screen resolution is set lower than 1280*960 pixels. 

3

The Server and the Client must be of the same version. If not, the correct operation of Axxon OneVMS may have issues. VMS isn't guaranteed

4

For the correct operation of Axxon One VMS, the OS should use the UTF-8 locale.

5In one LAN, two Servers with the same name are not allowed, even if they belong to different Axxon-domains.
6Maximum video frame rate in the Client is 50 fps.FPS. When Axxon One is running in the safe mode, the frame rate decreases
7

To install Axxon One, you must log in to Windows as an administrator.

8

For proper the correct installation of Axxon One, there should be no spaces at the beginning of the name of the folder which contains the installer.

9

For the correct and full-feature operation of Axxon One software, the system must not limit network activity between all Servers and Clients.TCP and UDP

If during Axxon One installation, certain ports were specified, the access to these ports via the TCP and UDP protocols should be enabled. Otherwise, access to all ports should be allowed in the system.

For the Client to operate correctly, disable unnecessary network interfaces on the Server. If you want the Server to work with only one network interface, set its gateway and mask in the network settings utility (see Network settings utility)

10

To ensure proper functioning of Axxon One, it is imperative to employ distinct IP addresses for all network interfaces on the Server. Or utilize the interface mask to specify a designated set of addresses where the Server will operate (see Network settings utility).

Failure to maintain unique IP addresses among the Servers may result in complications pertaining to intercommunication among the Servers themselves, as well as between the Client and the Server

11

Time must be synchronized among all computers in the system (to be configured by the user).

1112

If you have edge storage enabled in the system, synchronization between the Server and the IP device is necessary (see The Embedded storage object).

Lack of synchronization may lead to bad DB entries of events detected on the edge device.

1213

Before installing Axxon One, make sure the video card drivers on the computer are fully up to date.

1314

NetBIOS name of a PC computer must match meet the following requirements:

  • contains only Latin characters, numerical digits, and a "-" characterscharacter;
  • does not exceed 15 characters in length.
1415The face detection tool requires a CPU supporting SSE4.2, FMA3 or AVX2.0 instruction set.sets
1516

The Client cannot be started on a remote desktop through the standard Remote Desktop Connection Windows utility built into Windows.

1617

If a computer is linked connected to an Active Directory domain, one of the following conditions must be met to enable disk access:

  1. Disk Access control lists Control Lists must contain only local or built-in groups and users.
  2. Create an AxxonFileBrowser user in the domain and add it to the Users group (see Installation).
    This behavior is typical only of the file systems that have access permissions (for example, NTFS)
18Hibernation mode and sleep mode are not supported. Before you switch the computer to these modes, stop the Server (see Shutting down a Server)