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Table of Contents



Column

...



Principle of

...

logic operation

The

...

event

...

processing logic is a sequence of actions that

...

the operator must perform when processing an event in the

...

incident manager.

...

Seven elements are used to perform actions:

  1. Image. The operator can add a frame from a camera or an arbitrary image to the report. Images from maps or cameras can be added automatically.
  2. Button. The button can be used to close the event handling interface and/or to open a report.
  3. Combobox. The operator can select any values ​​from one or several lists.
  4. Comment. The operator can add a comment while

...

  1. processing an event.
  2. Radio button. The operator can

...

  1. select one of the suggested values.
  2. Checkbox. The operator can set one or more checkboxes.
  3. Date/time. The operator can set the accurate date and/or time of the processed event.

The number of elements that can be used in the

...

logic and the number of actions that the operator must perform are

...

unlimited. After the operator

...

performs any action, the next action that

...

the operator and, if necessary, a macro must perform is specified in the element settings

...

. The sequence of actions can be determined by the operator's

...

selection in the previous steps.

If there are several

...

logics, you must create and configure each

...

logic separately.

Creating

...

logic

To create a

...

logic, go to the settings panel of the Incident handler object, select

...

the Logic

...

 tab, and create a

...

logic in one of the following ways:

...

  • Create a new

...

  • logic: click the + button (2)

...

  • , and in the window that opens, enter the name for the new logic (8).

...

  • Create a copy of

...

  • the existing logic:

...

  • select a logic in the list (4) and click the Create copy button (1). The name of the new logic consists of the name of the original logic and the copy number in brackets. For example, for the Logic 1 object, the first copy will be named Logic 1(1), the second copy will be named Logic 1(2).

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Image Modified

As a result, the new logic appears in the list (4).

Configuring

...

logic

For the Logic logic to work, you must add elements to it and configure each of them, as well as set the order in which elements are displayed for the operator:

  1. In the list of
  2. Logics
  3. logics (4), select the
  4. Logic
  5. logic you want to configure.
  6. Add the required number of elements to the
  7. Logic
  8. logic (5). To add a row to the table, select the last row and press the ↓ key on the keyboard. To delete rows from the table, use the Ctrl + Del key combination.
  9. In the Element ID column, enter the name of each element.
  10. In the Multitasking column, set the ability to switch to processing other events
  11. when
  12. while processing one event
  13. is processed while
  14. , being on the selected
  15. Logic
  16. logic element:
    1. Select Deny

  17. ,
    1.  so that when this element appears, the operator cannot switch to processing another event until the operator moves to the element with the Allow value or completes processing

  18. the
    1. an event (default value);

    2. Select Allow

  19. , so
    1.  so that when this element appears, the operator can proceed to processing another event.

  20. In the Edit column, set the ability to step back when processing an event, being on the selected logic element:
    1. Select Deny so that the operator cannot step back when processing an event.
    2. Select Allow so that the operator can step back when processing an event.
  21. Select the element that will be displayed first for the operator when processing

  22. the
  23. an event. To do this:

    1. Select an element in the table.
    2. Click the Edit button (6).
    3. In the Starting element drop-down list, select the Yes value.
      Image Modified
    4. Click the OK button.
      As a result,
  24. a check mark
    1. the checkbox will be displayed next to the selected element in the Starting
  25. column
    1.  column of the element table.
      Info
      titleNote

      If you don't select the starting element

  26. is not selected
    1. , then it will be the first element in the list.

  27. Configure each element of the

  28. Logic
  29. logic and their

  30. cooperation
  31. connection (see Configuring the elements).

  32. Click the Apply button (7).

Configuring a

...

logic is complete.

Resetting

...

logic for processed events

If the administrator has created an incorrect or incomplete Logic logic and wants to update or edit it, it is possible to you can reset the event processing jobs handling processes with this Logic logic for operators so that the updated Logic logic is applied to the event. To do this, after you edit the Logic, set the change the logic settings by setting the Apply to processed events check box  checkbox and click Apply:.

Image RemovedImage Added

As a result, the current event processing

...

with this

...

logic will be reset for operators, and you can start the event processing

...

again with the updated

...

logic.

Example

...

of applying the reset option: the administrator has created a two-step

...

logic, in which the second step is

...

the button without the set Finish parameter

...

and

...

disabled multitasking for this

...

button (

...

see Configuring the button).

...

You cannot complete event processing with such

...

logic. In this case, the administrator can

...

allow multitasking for the button by setting the Apply to processed events

...

 checkbox and clicking Apply. As a result, the events processed with this

...

logic will be reset to the Waiting for handling status, and

...

operators

...

can restart the event processing with the updated

...

logic (see Events control and processing using the Incident manager).

Removing

...

logic

To remove a Logiclogic, select it in the list of Logics logics (4) and click the - button (3). In the window that opens, confirm the removal:.

Image RemovedImage Added

Info
titleNote

The Logic logic of event handling processing is applied to an event at the moment when the event gets into the Incident  incident handler and is displayed in the Incident incident manager. Accordingly, if you change the Logiclogic, the updated Logic changed logic will be applied to the events that occurred after it was changed. If a the group event processing of the events is enabled, the updated Logic logic will be applied to a the new group of the events after the existing group is closed.