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You can group, filter, and sort the events. The list displays the event status, and you can take the event into processing from there (see Processing events Events processing).

When opening you open the Incident manager, the events Monitoring mode opens by default, which displays only current events that require processing. To view all Incident manager events, go to the Archive.

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By default, an event has the Waiting for handling status in the Incident manager. Eventually, an event may receive the following statuses, depending on the operator's actions (see Processing events Events processing):

1. Acknowledged. This status is displayed if an event is taken into processing and is currently being processed.
2. Suspended. This status is displayed if event processing was started and not completed but suspended.
3. Taken by others/<Last name of the operator who took the event into processing>. This status is displayed if the event is being processed by another operator. 
4. Suspended by others. This status is displayed if event processing was started and not completed but suspended by another operator.
5. Escalated. This status is displayed if the event was escalated to another operator. The following options are available:
   1. Escalated/Suspended by others—status immediately after escalation.

   2. Escalated/Taken by others—the escalated event was taken into processing by another operator.

      Info
      title Note
      Depending on the Incident manager settings, when an event is escalated, it may not change its status, but disappear from the list for the person who escalated the event.

6. Escalated/<Last name of the operator who escalated the event>. This status is displayed to the operator to whom the event was escalated.
7. Escalated/Acknowledged. This status is displayed to the operator to whom the event was escalated when he took it into processing.

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If event grouping in the list is enabled in the settings (see Configuring the events grouping in Incident manager), then the events in the list are grouped by object type / object ID / event type / logic ID.

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