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The Automatic Update Service is used to configure the automatic update of Axxon PSIM and vertical solutions in a distributed network. The service is installed in addition to the main product and works independently of it.

Service components

There is is the update server (installation type is Server (Administrator's workplace)) that distributes the version for the update, and the client (installation type is Client (Workstations))that are dependent servers that receive the version from the Update Server update server and install it. In addition, the the Update Serviceprogram is installed to manage the updates together with the Server (Administrator's workplace)update server. Thus, you need to select the distributor server and install the Update Server (Administrator's workplace) on it, and install the Client on (Workstations) on the servers that need to be automatically updated. For details, see see Installing the Update Service.

After installation, you need to configure the Update Server update server and the Clientsclients—see Configuring the Update Server update server (distributor) in the Update Service and Configuring the Client (receiver).

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Once configured, it works as follows:

  • The Clients clients connect to the Update Serverupdate server.
  • The Update Server update server contains a list of available updates.

  • The automatic update parameters for the Clients clients are configured on the Update Server update server using the the Update Service program.

  • At some point in time (depending on the settings in the Update Service), the Client client receives an update task in the form of an installation package. This package updates Axxon PSIM on the Clientclient. For more details, see Configuring the Client (receiver).

Requirements for user

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permissions in Windows OS

The Update Server update server is installed in Windows OS as a service, so you must install it must be installed with Administrator privileges in Windows OS.

Note that the automatic update on the Client client starts a software installation that can require Administrator privileges in Windows OS.

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If necessary, you can collect information about the Service operation in operation of the Automatic Update Service in The utility for collecting configuration data on servers and RWS for the Technical Support. The generated archive contains the UpdateService folder containing files of logs, settings, and possible failures in the operation of the Client and Update Server operationclient and update server.