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ParameterMethod of setting the parameter valueParameter descriptionRepresentationDefault valueValue range

The Group by group

1The Group by
drop-down list
Select the value from the list

Sets the method of events grouping in the incident manager

Available grouping methodsoperator's selection
  • Operator's selection—the operator can select the grouping method in the Incident manager interface on its own;
  • Disabled—the event grouping is disabled;
  • Region—the events are grouped by region;
  • Event—the events are grouped by the event type;
  • Object—the events are grouped by object;
  • Handler—events are grouped by the handling type
The Process whole group checkboxSet the checkbox

Sets two options:

  1. Blocking of group events for processing by other operators in case if one operator took the event from the group into processing. In this case, the events of the group remain available for processing only by this operator;

  2. When one event of the selected group is escalated, all events of this group are escalated too
Boolean typeClear

Set—events of the filtered group are blocked for other operators if one operator has already started processing an event from the group. When one event from a group is escalated, the whole group is escalated

Clear—events of the filtered group aren't blocked if the operator has already started processing an event from the group. When one event is escalated, the whole group isn't escalated

The Grouping in list group
2

The Grouping in list drop-down listSelect the value from the listSets the method of events grouping in the event listAvailable grouping methodsno grouping

no grouping—all events are displayed in the event display window without grouping. If filtering is set, then all events of the selected filter are displayed

by event—the events are grouped by object type/object ID/event type/logic ID

The Show only first event in the group. Close others without processing checkboxSet the checkbox

Sets the event display options within a group

Boolean typeClear

Set—only the first event from the group is displayed, the rest of the events are closed without processing after the first event is processed

Clear—all events of the group are displayed

The Colors group
3The Unassigned fieldSelect from the list or from the Color panel

Sets the event highlight color

Color paletteBlack

Corresponds to the standard range of the selected color system

The Assigned to me fieldSelect from the list or from the Color panel

Sets the event highlight color

Color paletteGreen

Corresponds to the standard range of the selected color system

The Assigned to others fieldSelect from the list or from the Color panel

Sets the event highlight color

Color paletteBlue

Corresponds to the standard range of the selected color system

The Posponed fieldSelect from the list or from the Color panel

Sets the event highlight color

Color paletteOrange

Corresponds to the standard range of the selected color system

The Auto-removal of executors fieldSelect from the list or from the Color panel

Sets the event highlight color

Color paletteRed

Corresponds to the standard range of the selected color system

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