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After installation of the Postgres database, the Axxon One installer may quit prematurely. This situation may be associated with the inability of the installer to connect to the Postgres database , if the firewall is enabled. To prevent this, disable your firewall during installation.

Info
titleNote

Disabling the firewall during installation can cause another problem (see Camera).

Error when installing on Windows OS 11 with the enabled Smart App Control

An error can occur when you install and work with Smart App Control at the same time. To fix it, we recommend doing the following:

  • Disable Smart App Control before the installation. After Axxon One starts, you can enable Smart App Control.
  • Add AxxonOne.exe to the list of trusted applications in Smart App Control.
  • Use grouppoliciesorenterprisesecurityconfigurations in the corporateenvironment to manage the Smart App Control settings.

Window 10 OS installation error

When you install Axxon One on Windows 10Windows 10.0.17763 and up, you may see the Create Recovery Archive error message.

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Installing the Axxon One Server on Windows with the language pack Norsk (bokmål) is not possible due to incompatibility with PostgreSQL.

You must install the Norsk Language Pack (nynorsk).

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