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A mobile device can It is possible to receive push notifications about system events from the Server . in case the alarm event on camera is detected.

Note
titleImportant!

To receive push notifications from the Axxon Next Server, connect this Server to the AxxonNet cloud service (see AxxonNet Setup and Operation).

The push notifications from Axxon Next Server can be sent to mobile devices automatically and manually when initiating an alarm event:

  • To send push notifications automatically, it is necessary to configure the corresponding macro to initiate an alarm event on the detector (see Trigger an alarm).
  • Manual alarm event initiation (see Manual Initiation) also initiates sending push notifications to mobile devices.


Note
titleImportant!

To receive push notifications from the Intellect Server, activate and configure Web-server module (see Configuring the Web-server module). Push notifications are not supported in Intellect 4.11.1 and earlier versions.

Info
titleNote

Activation and configuration of this function is performed in Intellect (see Configuring the Events filter for the Web-server 2.0 module).

Push notifications are sent to a device regardless of whether it is connected to the Server or not. Apple servers are responsible for delivering notifications.

Note
titleImportant!

If you connect multiple devices to the Intellect PSIM server under the same login, you will receive push notifications on the most recently connected device only.


Info
titleNote

 The device running the iOS Client must be connected to the Internet.

Push notification consists of: the name of server from which the event is received, the name of event source object, event name, date and time.

When clicking the push notification, there is the switch in the notification centre as described in the table of the Jump from an event to live video, recorded video, or map section. There is the switch if you slide the event from left to right on the locked screen.

Info
titleNote

When the device is locked, switches can be made from the notification centre only.

You may need the debugging information when addressing the technical support service about not receiving push notifications:

  1. Call the main menu by clicking the Image Added button in the top left corner.

  2. Select the Settings item.
    Image Added

  3. Copy the debugging info by clicking the PushID line.
    Image Added

This information is to be sent to the technical support service.