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changes.mady.by.user Lyubov Kasyanova

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changes.mady.by.user Evgeniya Kononova

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Rus
Note
titleAttention!

For this operation the user should be added to the POS expert role.

 In order to change the event status and the comment, do the following:

  1. Display a detailed reportSelect the required event in the detailed report (see Viewing data from the POS terminal and the video of event).
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  2. LeftIn the lower left part of the event list, click the Edit selected rowImage Added button (1) or double-click in the Status fieldrequired event. As a result, the Edit Record window will open.
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  3. In the Status drop-down list

    of available statuses is displayed.Left-click on the required status. In the appeared window confirm the status changing by clicking OK.
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    (2) select the required event status.
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    Info
    titleNote

    The statuses in the list can be changed (see Setting up the statuses of POS events).


  4. If necessary, enter a comment in the field (3). Text formatting tools are displayed on the panel (4).
  5. Click Submit (5) to apply the changes.

As a result, the status for the specified event will be changed and the comment will be specified.

Info
titleNote

To view a comment, click the ellipsis Image Added in the Comment column of the corresponding event. As a result, a pop-up window containing the comment text will appear.

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