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Purpose
SIP-panel is designed for making calls to numbers from the address book and/or to dialed numbers within the distributed system configuration of the system.
Features
SIP Panel provides -panel provides the following functions:
- Making single and group calls between operators and/or SIP-devices.
- Viewing the log of calls received or made using the SIP-panel.
- Viewing and/or listening to the archived calls received or made using the SIP-panel.
Interface description
By default, all elements are displayed in the SIP Panel -panel interface. If necessary, some interface elements can be disabled (see Advanced settings of the SIP-panel interface object). Below is an example when all interface elements are displayed.
The SIP Panel -panel interface consists of two three tabs. The Call tab allows receiving and making calls. The Incoming tab displays the list of incoming calls and the calls on hold. The Archive tab lists the incoming and outcoming calls and allows the audio and/or playback of the archived calls with that can be listened and/or viewed using the corresponding controls.
Depending on the operator 's Default settings, you may need to log in in into the SIP-operator authorization window when you first log into the SIP-panel.
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The Call and , Incoming and Archive tabs will not be available until the SIP-operator is authorized. |
SIP-operator authorization window
The SIP-operator authorization window contains a list of available SIP-operators (see Operator settings of the SIP-panel interface object). For authorization, you need to double-click the SIP-operator under which you will be logged in. The number of the current SIP-operator will be displayed in the upper right corner of the SIP-panel.
If a the SIP-operator is already authorized in any SIP-panel, then this operator will be highlighted in red in other SIP-panels. You cannot log in under an already authorized SIP-operator.
After rebooting the Server/Remote Client reboot, the previously authorized SIP-operator will be logged in automatically. If you log off the current user in Intellect Axxon PSIM and log in again as the same user, you will need to be authorized again.
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The authorization window may also open also in the following cases:
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If, while working with the SIP-panel, you need to log out of the current SIP-operator without unloading the Server/Remote Client, then click on the operator number in the upper right corner.
The Call tab
The interface of the Call tab of the SIP Panel-panel is shown in the figure:
The top of the Call tab displays the subscriber numbers from the address books added to the current SIP-operator during the SIP-terminal configuration stage. If the same subscriber number is added to several address books, then only one will be displayed on the SIP-panel.
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A dial pad is available in the middle of the window. For more information on dialing and making a call, see Making calls using SIP PanelSIP-panel.
The Incoming tab
The interface of the Incoming tab of the SIP-panel is shown in the figure:
The Incoming tab displays a list of incoming calls or calls on hold. The Incoming tab opens automatically for incoming calls or calls on hold.
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If the Switch to incoming checkbox was not set at the SIP-panel configuration stage (see Advanced settings of the SIP-panel interface object), then the Incoming tab will not automatically open for incoming calls or calls on hold. |
The calls in the list are sorted by the SIP-operators and SIP-devices priority, that was set at the system configuration stage. If several operators or devices have the same priority, the calls from them are sorted by the receiving time. By default, the new calls are added to the top of the list, but the sorting order can be changed during the system configuration, so that the new calls are added to the end of the list regardless of the operators and devices priority (see Advanced settings of the SIP-panel interface object).
The window with the call list is displayed on top of all windows during a call and a call on hold.
To enable the alternative mode of displaying the calls, click on the 
icon at the top of the panel. After that, the Incoming tab interface will look as follows:
To disable the alternative mode of displaying the calls, click on the 
icon.
The buttons at the bottom of the panel manage the call:
– call with video and audio. If the camera, the microphone and the operator speaker were selected at the system configuration stage and the SIP-device supports the corresponding function, video and audio from the camera and audio from the operator microphone will be transmitted to the device.
– call with audio only.
– end of call.
If the incoming call is declined and there are no other calls in the list, the Call tab will open.
The Archive tab
The interface of the Archive tab of the SIP Panel-panel is shown in the figure:
To ensure the correct playback of the archived calls, it is necessary to configure the audio the audio and video archiving archiving (see Configuring video archiving and Configuring audio signals recording).
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| Column | Description |
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| Type | Call type: incoming |
| Subscriber | The subscriber number |
| Name | The subscriber name |
| Date and time | The call start and end time. Note. The group calls are shown displayed as several calls to different numbers at the same time (see Configuring numbers of SIP-terminal for details on group calls configuration). |
| Duration | The call duration |
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Video and/or sound are played back when playing back the archived call depending on whether the subscriber (SIP-operator or SIP-device) has camera and/or microphone configured. The operator 's speaker (see Selecting speaker, microphone and camera for SIP-operator) is utilized used for audio playback, and the Monitor selected while when configuring the SIP Panel-panel (see Configuring the SIP-panel interface object) is used to playback video.
Controls for playing back the archived calls are under the table:
– Update the call list. Play
– Playback the call selected callfrom the list.
– Pause the playback.
– Stop the playback.
– Slider to display the playback and rewind process.
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Working with SIP-devices and SIP-operators from the mapMap Working with SIP Panel-panel |
Overview
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