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To install Axxon One , regardless of the with any type of installation, it is necessary to perform do the following steps:

  1. Open

  2. the 
  3. the Axxon One

  4.  distribution
  5.  distribution package.
    Image Modified

  6. Run the

  7. Setup
  8. setup.exe executable file.

    Info
    titleNote

    If you cannot run the installation files downloaded from the

  9. Internet
  10. internet,

  11. do as follows:
  12. allow running programs and unsafe files in Windows OS.

  13. In the dialog

  14. box
  15. window, choose the required language from the list and click the Install button.
    Image Modified

  16. Select the Axxon One installation type in the dialog
  17. box
  18. window by
  19. clicking
  20. selecting the appropriate option
  21. buttonServer and Client — installs Client and Server services. Axxon One Server
  22. :
    1. Clientinstalls only a Client application that allows the user to connect to any Server and perform administration/management/monitoring operations with the protected object based on the permissions granted by the administrator.
      1. Server and client—installation of the client and server services. We recommend selecting this type of installation if you use no more than five servers in one place that must work within the same domain.
        Axxon One server

        1. Interacts with devices (cameras, microphones, inputs, outputs,
    2. etc.
        1. and so on) that constitute a security system.
    3. Writes video footage to archives on system disks;
        1. Stores archived data on its own disk spaces and interacts with archives

    4. on NAS.
        1. located in network storage.

        2. Stores databases of events and databases of object motion metadata.

        3. Analyzes the incoming video using detectors

    5. Hosts metadata database.

    6. Employs detection tools to analyze live video
        1. .

        2. Keeps configurations of the security system, user settings, custom layouts, macros,

    7. etc
        1. and so on.

    8. FailOver Server and Client —  installs Client and Server
      1. Failover server and client—installation of the client and server services enhanced with the FailOver capability. In emergency (power outage, network problems), the FailOver technology restores the

    9. Server
      1. server configuration on another

    10. Server. Please refer to the section titled Configuring FailOver VMS for details on how to install VMS with the FailOver capability
      1. server (see Configuring Failover VMS). We recommend selecting this type of installation if you use from 5 to 30 (minimum 3) servers in one place that must work within the same domain.

      2. Client—installation of only the client that allows the user to connect to any server and perform administration/management/monitoring operations with the protected facility based on the permissions granted by the administrator.

        Image Modified

        Info
        titleNote
    11. We offer a separate installation package containing only the Axxon One Client. To obtain it, contact our technical support. You can download additional packages from the official website

      This installation package is intended only for Client updates. You cannot install it on a PC where Axxon One was not previously installed.

      To record
      1. If you use more that 30 servers in one place or if they are located in different places, and you need to have a single user management on all servers, you must consult an AxxonSoft manager or technical support service.

    12. Set the Enable full installation log (increases the time of product installation) checkbox if you want to record all installation-related events to a log file
    13. , select the Enable full installation log checkbox
    14. and control the entire installation process (all available windows described on the page will be displayed).
    15. Click the Next
    16.  button
    17. button.
      A dialog
    18. box prompts you to select the
    19. window with a selection of components for installation opens.

      Image Modified

      Info
      titleNote

      To view the list of components that will be installed

    20. components
    21. ,

    22. click 
    23. click Image Added.

      Note
      titleAttention!
      • In Windows 11 OS and Windows Server 2019 OS, errors can occur in the server operation when Guardant drivers are installed. We don't recommend installing Guardant drivers. Installation of Guardant drivers is disabled by default.
      • For the correct installation of Guardant drivers, you must disable the check of the drivers digital watermark in the operating system and disable Secure Boot in BIOS.
    24. Set the checkboxes next to

    25. Image Removed.Select checkboxes for
    26. the components that you want to install. We recommend installing all components.

      Info
      titleNote

      By default, the Axxon One distribution package includes only the basic DetectorPack. For the information on installing DetectorPack add-ons, see Installing DetectorPack add-ons.

    27. Click the Install button. All selected components will be installed. The installation process

    28. may
    29. can take considerable time. After that, the preparation process for

    30. the 
    31. the Axxon One

    32.  installer
    33.  installer will be initiated.
      Image Modified

    34. NotetitleAttention!
    35. Starting from Axxon Driver Pack 3.51, this driver package requires the Windows update KB2999226 to be installed. If this update is missing, you will see a warning. To continue installation, download the upgrade from the official Microsoft website. When installing the upgrade, consider the bitness of your system.

    36. Info
      titleNote

      The following

    37. required
    38. software is installed

    39. , if necessary
    40. among the prerequisites:

      1. PostgreSQL 10.8.0
    41. Server
      1. server database. If an older version of PostgreSQL is installed, it is updated to version 10.8.0. A new log database is automatically created (name: ngp,
    42. user name
      1. username: ngp, password: ngp). By default, PostgreSQL is installed on the system disk. You can change the path using the command line options of the installation file (see Silent
    43. install
      1. installation (Quiet Mode)).
      2. NET Framework 2.0, .NET Framework 3.5 SP1 and .NET Framework 4.0.
      3. Acrobat Reader
    44. , which
      1. that is necessary for
    45. exporting
      1. viewing the exported frames in PDF format and printing
    46. freeze frames
      1. them (
    47. see
      1. see Frame export).
    48. Click the Next button
    49. on
    50. in the
    51. setup wizard's
    52. welcome screen of Installation Wizard.
      Image Modified
    53. To proceed with installation, carefully read and accept the terms of the license agreement by selecting the radio button next
    54. to 
    55. to I accept the terms of the License Agreement and click the Next button.
      Image Modified
    56. Select the folder for storing the log database and the metadata database used

    57. in 
    58. in Axxon One

    59. , and click the Next button
    60. Note
      titleAttention!
      • The path to the folder for storing the system log database and
    61. the
      • metadata database
    62. should
      • :
        • can be specified only once during the installation process,
        • must contain only Latin letters and
    63. numbers. Note
        • digits,
        • must be local.
      • The default path is <Drive letter with the largest amount of free memory>:\AxxonOneData\ (in the Data and vmda_db subfolders, respectively). In future, you can place the metadata database in the network storage (see Configuring storage of the system log and metadata). You can change the path by reinstalling Axxon One (without losing the configuration and video archive). 
    64. titleAttention!
      • To reduce the load on the system disk,
    65. it is recommended to store the
      • we recommend storing the system log database and the metadata database on a separate physical disk.
      • To calculate the required amount of disk space for the system log database, the metadata database and Axxon One
    66. software package
      • , you can
    67. use the 
    68. page. Info
      titleNote
      The log database and the metadata database will be located in the X:\AxxonOneData\ folder (in the Data and vmda_db subfolders, respectively), where X is the drive letter with the largest amount of free memory
      • .
    69. In the future, the metadata database can be placed in the network storage (see Configuring storage of the system log and metadata).

    70. Image Modified

    71. By default, shortcuts are added to both

    72. quick launch bar
    73. Quick Launch Toolbar and desktop.

    74. De-select the corresponding checkboxes if
    75. If it's not required, clear the Add shortcut to Quick Launch Toolbar checkbox and the Add shortcut to Desktop checkbox.

    76. By default, upon connecting to the

    77. Server
    78. server, the

    79. Client may
    80. client can be automatically updated (see Automatic update of a remote Client). If it's not required, clear

    81. the
    82. the Create

    83. an
    84. archive for automatic update checkbox. In this case, you can save Axxon One

    85. VMS
    86. installation time, but the

    87. Clients
    88. clients will not be automatically updated upon their connection to the

    89. Server.Click the Next button
    90. server.

    91. By default, the Axxon
    92. One Server name is identical to the PC name. If the PC name contains forbidden symbols, you have to set an appropriate name for the Server according to the recommendations, and click the Next button.
      Image Removed
    93. One processes are added to Windows Defender Exception. If it's not required, clear the Add processes to Windows Defender Exception checkbox.
      Info
      titleNote

      The Add processes to Windows Defender Exception checkbox is available starting with Axxon One 2.0.8.

    94. Click the Next button.
    95. In the window that opens, select an installation

    96. method
    97. type and click

    98. the
    99. the Next button. 
      If the

    100. Custom installation method is selected, you can perform advanced configuration of the installation of Axxon One
      If the
    101. Standard installation

    102. method
    103. type is selected, you are prompted to select an Axxon-domain (

    104. Step
    105. step 25). Default values will be used for other settings.
      If the Custom installation type is selected, you can perform advanced configuration of the installation of Axxon One. 
      Image Modified

    106. Select a user account in the file browser:

      1. Use default AxxonOne File Browser account.
      2. Use Local System account.
      3. Specify username and password for new or already existing user.
        Image Added

        Note
    107. info
      1. title
    108. Note
      1. Attention!
        • The file browser helps to navigate through the
    109. Server
        • server's file system (such as when choosing disks for
    110. log
        • archive volumes). The user account for the Windows file browser
    111. will be
        • is created with administrator
    112. privileges. NotetitleAttention!
        • permissions.
        • After installation of Axxon One, make sure that a file browser account has been created in Windows and belongs to the Administrators group.
      1. Use default AxxonOne File Browser account.
      2. Use Local System account.
      3. Specify username and password for new or already existing user.
        Image Removed

    113. Specify the path

    114. to 
    115. to Axxon One

    116.  folders
    117.  folders and configuration files.

    118. Info
      titleNote
    119. By default, the files and folders of the configuration are stored

    120. at
    121. in the

    122. following path:
    123. C:\ProgramData\AxxonSoft\AxxonOne\ folder.

      Image Modified

      Note
      titleAttention!

      The specified paths must contain only Latin characters and digits.

    124. Specify the path to the folder for

    125. installing 
    126. installing Axxon One.

    127. Info
      titleNote
    128. By default, Axxon One

    129. will be
    130. is located in the C:\Program Files\AxxonSoft\AxxonOne\ folder

    131. . Note
      titleAttention!
      The installation path for Axxon One and its databases should contain only Latin letters and numbers
    132. .

    133. Click the Next button.

    134. Specify the range of ports

    135. to be
    136. that are used for the

    137. Server
    138. server. To do

    139. so
    140. this, specify the lower end of the range, as well as the number of ports. This range can be used by the local network administrator

    141. to 
    142. to forward the port manually

    143.  in
    144.  in cases

    145. where
    146. when it is necessary to give the

    147. Client
    148. client access to the

    149. Server
    150. server from another network. The minimum possible number of ports is 20.


    151. For a full list of ports,

    152. see 
    153. see Ports used by

    154. the
    155. Axxon One

    156. Software Package
    157. . After you

    158. install 
    159. install Axxon One, you can change

    160. it
    161. the range of ports manually (

    162. see 
    163. see Configuring the Server ports).
      Image Modified

      Info
      titleNote

      Connected devices only work on ports from the specified range. If not enough ports are allocated, then some of the devices may not work or can be unstable.

      The number of ports that you select affects the scalability of the system. Keep the following in mind when specifying the number of ports:

      • After the
    164. Server
      • server is installed, it occupies 10 ports, including one for sending
    165. E-mails
      • emails (via the SMTP service, see
    166. The E-mail
    167. object
      • )
    168. or text messages (via SMS, see The SMS notifier object)
      • .
        Attention! The
    169. FailOver Server
      • Failover server and
    170. Client
      • client installation type (see Configuring Failover VMS) uses 9 base ports and preset port ranges for each node (see Ports used by the FailOver system);
      • In a 64-bit configuration, 4 ports are required for any number of IP devices. In a 32-bit configuration, 4 ports are required for each 32 cameras;
      • Each archive requires 1 port;
      • 1 port is required for viewing
    171. Video Footage through
      • archive in the Web-Client;
      • 2 ports are required for each decoded video stream on the currently opened layout in the Web-Client;
      • 2 ports
    172.  are
      •  are required for mobile Client;
      • 2 ports are required for any number of
    173. loudspeakers
    174. Object
      • object);
      • 1 port is required for recording metadata into the
    175. DB
      • database;
      • 2 ports are required for operation of service
    176. detection tools operation
      • detectors;
      • 2 ports are required for operation of scene analytics
    177. detection tools operation
      • detectors;
      • 2 ports are required for
    178. neuro tracker operation
      • operation of scene analytics detectors based on Neural tracker;
      • 2 ports
    179.  are
      • are required for
    180. neural counter
      • operation
    181. . Note
      titleAttention!
      Connected devices will only work on ports in the specified range. If not enough ports are allocated, then some of the devices may not work or work unstable
      • of Neural counter.
    182. If necessary,

    183. set
    184. specify an alternative

    185. Server address — the outside local address for a Server behind the 
    186. server address—the external address of the switch if the server is behind the NAT. Interface specification format: "IP

    187. -
    188. address1 or DNS

    189. -
    190. name1, IP

    191. -
    192. address2 or DNS

    193. -
    194. name2".

    195. To restrict visibility of the

    196. Servers
    197. servers on particular networks in the list of

    198. Servers
    199. servers during Axxon One

    200. setup
    201. configuration, do the following:

      1. Click the

    202. button
      1. Select network interfaces

    203. ..
      1. button. The Network interfaces window opens.

        Image Modified
      2. By default, use of all available network interfaces on the

    204. Server
      1. server is allowed, meaning that

    205. Servers
      1. servers on the relevant networks

    206. will be
      1. are visible in the list. If you

    207. do not
      1. don't want for the

    208. Servers
      1. servers on the networks of certain network interfaces to be visible in the list, clear the relevant checkboxes.

        Info
        titleNote

        Depending on the network topology, it

    209. will
      1. is still

    210. be
      1. possible

    211. be
      1. to reach the

    212. Servers
      1. servers manually (if broadcasting is allowed between the network segments).

      2. Click the Apply button.

    213. Click the Next button.

    214. Create a new Axxon-domain with the name Default (for the definition of an Axxon-domain see Appendix 1. Glossary). If you want to add the computer to an Axxon-domain at a later time, select Server will be manually added to already existing domain later. Click the Next button.

      Info
      titleNote
      • When reinstalling Axxon One, you have the option of using the previous domain (select Use existing configuration).
    215. info
    216. titleNote
      • Using the same Axxon-domain name
    217. does not
      • doesn't guarantee that the
    218. Servers
      • servers will be in the same Axxon-domain. To place all
    219. Servers
      • servers into one Axxon-domain, you
    220. should
      • must use Axxon One interface to add each
    221. Server
      • server to the necessary Axxon-domain. Axxon-domain configuration is described in detail in Configuring
    222. Axxon-
    223. Image Modified

      A dialog
    224. box appears
    225. window opens, showing the installation parameters corresponding to the selected type of installation.
      Image Modified
    226. Verify your installation settings and click the Next button to begin installation of Axxon One.
      Installation of Axxon One is then performed.
      Image Modified
      After installation, a new dialog
    227. box will appear
    228. window opens informing you that the installation
    229. of 
    230. of Axxon One
    231.  is completed
    232.  is complete.
      Image Modified
    233. Click the Finish button to confirm completion of the installation.

    Installation of Axxon One is now complete.complete.

    Tip