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Table of Contents

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The settings panel for the Incident manager interface object is shown in the figures. The description of the Incident manager setting parameters is given in the corresponding tables.

General object settings and the Main tab

Image Modified

№	Parameter

Parameter value setting method

Method for setting the parameter value	Parameter description	Representation	Default value

Range of values

Value range
1	Identification number

field

Automatically

Displays the identification number of the Incident manager interface object in the system

Positive integers

Numbers, letters, periods, hyphen, dash and underscore	-	Depends on the number of the Incident manager objects in the system
2	Name

field

Type-in

Enter the value

in

into the field

Sets the name of the Incident manager object in the system

Latin, Cyrillic and service characters

Incident manager

A

string

line containing a sequence of any characters (letters,

numbers

digits, service characters except

for

> and < characters), case-insensitive.

Number of characters

-

—from 1 to 60
3	Disable

checkbox

Set the checkbox

Sets the state (enabled or disabled) of the Incident manager object in the system

Boolean type

No

Clear

Yes - the

Set—the Incident manager object is disabled and

not

isn't used

No - the

Clear—the Incident manager object is enabled and

in use

used
4	Display

drop-down list

Select the value from the list

Sets the Display parent

Display

object for this Incident manager object

Names of the Display objects created in the system

Name of the Display parent

Display object

object

Depends on the number of the Display objects in the system

5

X

field

Type-in

Enter the value

in

into the field

Sets the X coordinate

of

in the horizontal axis for the upper left corner of the Incident manager interface window

along the horizontal X axis

%

relative to

of the screen width	-	From 0 to M*100, where M is the number of the installed monitors
Y

field

Type-in

Enter the value

in

into the field

Sets the Y coordinate

of

in the vertical axis for the upper left corner of the Incident manager interface window

along the vertical Y axis

%

relative to

of the screen height	-	From 0 to M*100, where M is the number of the installed monitors
6	W

field

Type-in

Enter the value

in

into the field

Sets the width of the Incident manager interface window

%

relative to

of the screen width	-	From 0 to M*100, where M is the number of the installed monitors
H

field

Type-in

Enter the value

in

into the field

Sets the height of the Incident manager interface window

%

relative to

of the screen height	-	From 0 to M*100, where M is the number of the installed monitors
7	Allow moving

checkbox

Set the checkbox

Allows

to manually change the position of the

moving the Incident manager interface window manually

Boolean type

No

Clear

Set—allow moving

Yes - allow to manually move

the Incident manager window

No - prohibit to manually move

manually

Clear—disable moving the Incident manager interface window manually

8

Х

The × button

Click the button

Opens a test window

for specifying

set the position of theIncident manager

interface

window	-	-	-
9	Monitor

drop-down list

Select the value from the list

Defines

Sets the number of the monitor in the system for which the coordinates are

being setMonitor numbers in the operating system

specified	Numbers of the monitors in OS	1	From 1 to 16
The Main tab
10	Incident servers

window

Set the checkbox

Specifies

Sets the Incident server and Incident handler objects, the events and processing logic from which will be displayed in the interface

Boolean type

No

Clear

Yes - use

Set—use the selected

objectsNo - do

Incident server or Incident handler objects

Clear—do not use the

non-selected objects

selected Incident server or Incident handler objects
11	"In work" hotkey

field

Type-in

Enter the value

in

into the field

A

Sets a hotkey, using which the operator can start processing the event.

To

To set the hotkey, place the mouse cursor in

the field and

the field and press the required key or key combination on the keyboard

.

Keyboard keys

-

All possible keyboard keys and key combinations using Ctrl, Shift and Alt

.


12	Map

drop-down list

Select the value from the list

The

Sets the Map object, which will be linked with the Incident manager.

The

In the Incident manager, the operator can

make

highlight the object

with the event be highlighted

on the map

.

from which the event was received	List of Map objects available in the system	-	Depends on the number of the Map objects created in the system
13	Video

drop-down list

Select the value from the list

Video

Sets the video display mode

for

for archive and live video on event in the Incident manager

Available display

methods

modes

ActiveX

-

—archive will open in a separate window

.

Monitor

-

—archive will open on the selected

Surveillance Monitor.

Video surveillance monitor
14	Maximum number of online events

field

Type-in

Enter the value

in

into the field

Sets the maximum number of events that can be simultaneously displayed in the interface

Positive integers

Sequence of numbers

10

10-5000

The Group by tab

Image RemovedImage Added

Parameter value setting methodRange of values

№	Parameter	Method for setting the parameter value	Parameter description	Representation	Default value	Value range
1	Group by drop-down list	Select the value from the list	Sets the way method of grouping events in the Incident manager	Available grouping methods	Operator	operator's selection	operator's selection—the Operator — the operator can choose the grouping method in the Incident manager interface. disabled—the Disabled — the event grouping is disabled. region—the Region — the events are grouped by region.Event event—the — the events are grouped by event type.Object — the object—the events are grouped by object.
2	Process whole group checkbox	Set the checkbox	Sets two options: Blocking of group events for processing by other operators in case one operator took the event from the group into processing. In this case, the events of the group remain available for processing only by this operator. When one event of the selected group is escalated, all events of this group will be escalated too.	Boolean type	NoClear	Yes - events Set—events of the filtered group are blocked for other operators if one operator has already started processing an event from the group. When one event from a group is escalated, the whole group is escalated. No - events Clear—events of the filtered group are not blocked if the operator has already started processing an event from the group. When one event is escalated, the whole group is not escalated.
3	Grouping in list drop-down list	Select the value from the list	Specifies Sets the option for method of grouping events in the event list	Available grouping methods	no grouping	no grouping - all —all events will be displayed in the event display window without grouping. If filtering is set, then all events of the selected filter will be displayed. by event - the —the events will be grouped by object type/object ID/event type/logic ID.
4	Show only first event in the group. Close others without processing checkbox	Set the checkbox	Sets the event display options within a group	Boolean type	NoClear	Yes - only Set—only the first event from the group is displayed, the rest of the events are closed without processing after the first event is processed No - all Clear—all events of the group are displayed

The Rights tab

Image RemovedImage Added

Parameter value setting methodRange of valuesClose checkbox close the event without NoYes - the close the event without No - the close the event without checkboxNoYes - the No - the

№	Parameter	Method for setting the parameter value	Parameter description	Representation	Default value	Value range
1	Number drop-down list	Select the value from the list	User The number of the user for whom who the rights are to should be set	Positive integers	-	Depends on the number of the users registered in the system
2	Name drop-down list	Select the value from the list	User The name of the user (usually first or last name) for whom who the rights are to should be set. Filled in automatically when choosing selecting a user number	Names of the registered users	-	Depends on the users registered in the system
3	Take in work	Set the checkbox	Sets the right for the corresponding user to	take events into processing	Boolean type	Clear	Set—the user can	take events into processing	Clear—the user cannot	take events into processing
4	Escalate checkboxClose	Set the checkbox	Sets the right for the corresponding user to escalate close the event without processing	Boolean typeNo	Clear	Yes - Set—the user can escalate the close an event without processingNo - the Clear—the user cannot escalate the close an event without processing
5	Suspend		Set the checkbox	Sets the right for the corresponding user to suspend the event processing	Boolean type	Clear	Set—the user can suspend the event processing	Clear—the user cannot suspend the event processing
6	Track handling checkbox	Set the checkbox	Sets the right for the corresponding user to see the event handling steps taken by other users	Boolean type	NoClear	Yes - the Set—the user sees the event handling steps taken by other users No - the Clear—the user does not see the event handling steps taken by other users
7Display escalated checkbox	Take any	Set the checkbox	If Sets the right is given, then the corresponding user who escalated the event will see it in the list of eventsfor the corresponding user to take into processing the events with any status	Boolean type	Clear	Set—the user can take into proccesing the event with any status Clear—the user cannot take into proccesing the event with any status
8	Escalate	Set the checkbox	Sets the right for the corresponding user to escalate the events (give them to other users for processing)	Boolean type	Clear	Set—the user can escalate the event Clear—the user cannot escalate the event
9	Work with escalated	Set the checkbox	Sets the right for the corresponding user to process the escalated events	Boolean type	Clear	Set—the user can take into processing the escalated events Clear—the user cannot take into processing the escalated	Boolean type	No	Yes - the event escalated by the user remains in the list of user events No - the event escalated by the user disappears from the list of user events

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Versions Compared

Old Version 10

New Version Current

Key

General object settings and the Main tab

The Group by tab

The Rights tab