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Table of Contents


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General information

Tip

Compatibility of titles display with players

Export is the process of saving and transferring recorded videos and frames from from Axxon One for later use. Export allows users to extract important moments related to security, monitoring, or event analysis. Export is available for users with the appropriate access level settings (see General information about users). If the client is connected to multiple domains, the export is available for cameras of those domains in which the current user has the appropriate permissions.

Note
titleAttention!

When you export a video or frame for the first time, the export window opens in the minimal mode and uses the default settings:

  • Video codec with the Default value,
  • Compression level with the Default value,
  • Frames per second with the Original frame rate value,
  • Add event source titles with the No value (the checkbox is clearedclear),
  • Hide detected objects with the Don't hide value,
  • Main titles overlay method with the Soft subtitlestitles value,
  • Event source titles overlay method with the Soft subtitlestitles value.

If you change the default settings, you must re-encode the video image, which increases the CPU load and takes considerable time.

During the next export, the configuration dialog window is displayed. This window stores the previously selected settings.

...

Export of frames from live mode

To export frames from the live mode, do the following:

  1. Open the required layout (see Selection and Slideshow of Layoutssee Configuring layouts).
  2. Click the button in the surveillance window.
  3. In the window that opens, set specify the settings of the export parameters , which tnat are specified listed in the table:
    ParameterValueDescription
    Export
    Comment
    If necessary, enter a comment. It is displayed on the exported frame as titles
    Text overlay parameters
    Main titles
    Timestamp

    By default, a timestamp is displayed on the exported frame (the checkbox is set). If you don't need to display a timestamp, clear the checkbox

    Note
    titleAttention!

    The formats of event timestamp in the file name correspond to the specified settings in Windows OS.

    Camera short name

    By default, the camera short name isn't displayed (the checkbox is cleared). To display the camera short name on the exported frame, set the checkbox

    Camera name

     

    By default, the camera name isn't displayed (the checkbox is cleared). To display the camera name on the exported frame, set the checkbox

    Camera geo coordinates

    By default, camera geo coordinates aren't displayed (the checkbox is clearedclear). To display camera geo coordinates on the exported frame, set the checkbox

    Username

    By default, the username isn't displayed (the checkbox is cleared). To display the username on the exported frame, set the checkbox

    FontArial,16Select the required font, style, size, look, and set of characters from the drop-down list
    Font colorBlackBy default, the black color is set. If you want to change the color, click the color rectangle and select a color from the palette
    Overlay methodHardcorded subtitlesHard titlesEmbedded image-based subtitlestitles. You cannot disable them when playing a video. The option is set by default (non-editable field)
    File typeJPG

    Select the required file type from the drop-down list

    Note
    titleAttention!

    You can print the file immediately.

    PDF
    Password

    If you need to export a frame to the encrypted ZIP archive, specify the archive password

    Note
    titleAttention!

    You must specify a password if you set the No value in the Allow unprotected export parameter (see Roles).

    Export folderC:\Users\Documents\AxxonSoft\Export

    Select a folder to which you want to export a frame

    Info
    titleNote

    By default, the export is performed to the folder specified during the export setup. If you change the folder, the new path for the exported data is saved until the client is restarted.

  4. Click the Export button.

...

Frame export is complete.

...

Export of videos and frames from the archive mode

Note
titleAttention!
  • If a camera is located on the current layout, the last selected archive is exported.
  • If a camera is on a different layout or isn't bound to a layout, the default archive is exported.
  • If a camera records to multiple archives, the archive selected in the camera cell while viewing on during playback in the layout is exported. The archive selection is saved when you exit the archive mode and switch to a different layout.
  • If the selected cameras don't record to the archive, videos and frames from them aren't exported.

...

  1. By using the timeline. To do this, do the following:
    1. Open the required layout (see Selection and Slideshow of Layouts Configuring layouts).
    2. Switch to the archive mode (see Switching to the Archive mode).
    3. Click the Timeline panel button.
      1. Place the timeline pointer at the beginning of the interval.
      2. Click the Set beginning of period button.
      3. Scroll the timeline and place the pointer at the end of the interval.
      4. Click the Set end of period button.
    4. Click the Actions with archive button.
    5. In the window that opens, click the Export archive item.
    6. In the Export window that opens, set the settings of the parameters specified in the table:
      ParameterValueDescription
      Export
      From[date], [month], [year], [hours], [minutes], [seconds]

      Specify the date and time interval for the exported video or frame

      Info
      titleNote
      • The date and time formats of the event in the file name correspond to the Windows OS settings.
      • If video surveillance is performed in live mode, the frame that was at the moment when you clicked the button is exported. In this case, the From and To parameters aren't displayed.
      • When you change the time range in the timeline or in the advanced navigation panel, the date and time values are updated automatically in the opened dialog window.
      • When you hover the mouse pointer over the selected fragment, the Selected period pop-up window displays the From and To parameters of the period.
      To
      Selected cameras[Camera short name].[Camera name]

      Select one or several cameras of the current layout. You can also add cameras from a different layout

      Note
      titleAttention!
      • If you select one camera when you open the export window, you cannot deselect it.
      • If you select several cameras, there are no restrictions on deselection.
      • If you don't select any cameras, the Export button is inactive.
      • To select all cameras of the current layout, click the All from the current layout button.
      Comment If necessary, enter a comment. It is displayed on the frame or when you play the exported video as titles
      Text overlay parameters
      Main titles
      Timestamp

      Image Modified

      By default, a timestamp is displayed on the exported video or frame (the checkbox is set). If you don't need to display a timestamp, clear the checkbox

      Image Modified

      Camera short name

      Image Modified

      By default, the camera short name isn't displayed (the checkbox is
      cleared
      clear). To display the camera short name on the exported video or frame, set the checkbox

      Image Modified

      Camera name

       

      Image Modified

      By default, the camera name isn't displayed (the checkbox is
      cleared
      clear). To display the camera name on the exported video or frame, set the checkbox

      Image Modified

      Camera
      geo
      coordinates

      Image Modified

      By default, camera
      geo
      coordinates aren't displayed (the checkbox is
      cleared
      clear). To display camera
      geo
      coordinates on the exported video or frame, set the checkbox

      Image Modified

      Username

      Image Modified

      By default, the username isn't displayed (the checkbox is cleared). To display the username on the exported video or frame, set the checkbox

      Image Modified

      Bookmark

      Image Modified

      By default, the bookmark isn't displayed on the exported video or frame (the checkbox is

      cleared

      clear). To display a bookmark, set the checkbox

      Note
      titleAttention!

      You can set the value only in the archive or archive analysis mode. Export from the live mode is unavailable.

      Image Modified

      FontArial,16Select the required font, style, size, look, and set of characters from the drop-down list
      Font colorBlackBy default, the black color is set. If you want to change the color, click the color rectangle and select a color from the palette
      Overlay methodSelect the overlay method from the drop-down list
       Soft
      subtitles
      titlesThe value is set by default. Text
      subtitles
      titles in the exported video are displayed as the embedded track
      for
      for MKV, MP4, EXE formats or as the external SRT file for the AVI format. You can disable them when playing a video
       
      Hardcoded subtitles
      Hard titlesEmbedded image-based
      subtitles
      titles. You cannot disable them when playing a video
      Event source titles
      Add event source titles

      Image Modified

      If a camera is connected to POS devices to receive data, you can export it. By default, the checkbox is set. If you don't want to display event source titles, clear the checkbox

      Image Modified

      Overlay method
      Select the titles overlay method from the drop-down list

      Soft
      subtitles
      titlesThe value is set by default. Text
      subtitles
      titles in the exported video are displayed as the embedded track
      for
      for MKV, MP4, EXE formats or as the external SRT file for the AVI format. You can disable them when playing a video
      Hardcoded subtitles
      Hard titlesEmbedded image-based
      subtitles
      titles. You cannot disable them when playing a video
      Format settings
      File typeSelect the file format for the exported video or frame from the drop-down list
      (see 






      MKVExport of videos in the MKV format is performed without recompression
      JPG
      • Limited advanced settings functions.
      • If you select only one camera, you can immediately print a file.
      • The Export as single file checkbox is unavailable.

      When you export in the PDF format, the settings from the domain options are used (see Export template). The date, time, and comment overlay a frame regardless of the main titles. If you add main titles, they are repeated on the exported frame

      Note
      titleAttention!

      Frames are exported only from cameras with archive recording. If a camera has no archive recording, a frame isn't exported regardless of the camera position on the layout.

      PDF
      MP4

      Export of videos in the AVI or MP4 format is performed with recompression by the codec selected in the settings. Due to the recompression, the export can take much longer than other formats. Also, it increases the load on the CPU, especially when you export several files at a time

      Note
      titleAttention!

      Exported videos in the MP4 format with the MJPEG codec aren't supported in the MPC-HC player.

      AVI
      EXE

      When you export videos in the EXE format, the compilation of the executable file is performed. The executable file contains a video, the tools for its playback, and necessary codecs. When you export in the EXE format,

      note

      take into account the Windows OS limitation due to which you cannot run executable files larger than 4 GB. When you export videos from a fisheye camera, the entire panoramic view, which you can rotate to the required viewing angle in the player, is exported

      Note
      titleAttention!

      If you export videos from a fisheye camera in the MKV, MP4,or AVI formats, the selected area on a camera in the layout interface is exported.

      Export as single file

      Image Modified

      If you select several cameras for the MKVMP4AVIEXE formats, you can export to a single file

      Image Modified

      Format settings
      Video quality
      Video codec
      Select the required format of the video codec from the drop-down list




      DefaultWhen you export a video, the source codec that was used during the initial recording to the archive is saved
      MPEG4It provides good image quality at a relatively low bit rate. It is widely used for videos and video stream
      MJPEG

      It is a sequence of JPEG images that are transmitted as a video stream. Each frame is encoded separately. It has a large file size compared to other codecs, which leads to high network bandwidth requirements

      h264It provides high image quality at
      Note
      titleAttention!

      Exported videos in the MP4 format with the MJPEG codec aren't supported in the MPC-HC player.

      h264It provides high image quality at a relatively small file size
      in comparison with
      compared to MPEG4 and MJPEG
      Compression level
      Select the required compression level for the exported video from the drop-down list








      DefaultWhen you export a video, the source compression level that was used during the initial recording to the archive is saved
      Minimum levelThe higher the compression level, the lower the detailing and image quality, which reduces the amount of data during transmission and storage






      Low level
      Medium/Low
      Medium level
      Medium/High
      High level
      Maximum level
      Frames per second
      Video resolution
      Select the required
      frame rate
      video resolution from the drop-down list











      Original
      frame rate
      The default value
      is set by default
      . When you export a video, its original
      frame rate is saved, providing the maximum quality and accuracy of playback
      Note
      titleAttention!

      If you change the default settings, the Frames skipping, fps parameter becomes unavailable.

      1/2The frame rate of the exported video is two times lower than the original one1/4The frame rate of the exported video is four times lower than the original one1/8The frame rate of the exported video is eight times lower than the original oneVideo special optionsAdd player

      Image Removed

      By default, AxxonPlayer isn't exported with video (the checkbox is cleared). To display the exported video in AxxonPlayer, set the checkbox

      Image Removed

      Export audio

      Image Removed

      By default, video is exported without audio (the checkbox is cleared). To export a video with audio, set the checkbox

      Note
      titleAttention!

      Video is exported without audio if the No access value is set in the Microphone access parameter (see Roles).

      Image Removed

      Maximum file size, MB4000Set the maximum file size of the exported video in megabytes. When you reach the specified size, a new file is created. There are no restrictions on the file sizeFrames skipping, fps0Set the required value of the FPS skipping. The value must be in the range [0, 300]Video speed0If you need to change the speed of the exported video, set the speed rate. The value must be in the range [0, 128]Highlighting areasAdd tracks of detected objects If you want to display the tracks of objects detected by the detector, select a camera from the drop-down listAdd bookmark markers

      Image Removed

      Image Removed

      Confidentiality of objectsHide detected objects
      Select the required value from the drop-down listDon't hideIf you don't need to hide the masked area in the exported video or frameHideIf you need to mask objects in the exported video or frameInvert and hide

      If you need to mask the area around objects

      Info
      titleNote

      When you select the Hide or the Invert and hide value, the export process can take a long time, regardless of the format. This is due to the necessity of video reencoding for face masking, which requires additional computational resources and time. 

      Password

      If you need to export a frame or video to the encrypted ZIP archive, set the archive password

      Note
      titleAttention!

      Specifying a password is mandatory if the No value is set in the Allow unprotected export parameter (see Roles).

      Export folder

      C:\Users\Documents\AxxonSoft\Export

      Select a folder to which you want to export a video or frame

      Info
      titleNote

      By default, the export is performed to the folder specified during the export setup (see Configuring export options). If you change the folder, the new path for the exported data is saved until the client is restarted.

    7. Click the Export Image Removed button.
  2. From the surveillance window in the archive mode. To do this, do the following:
    1. Open the required layout (see Selection and Slideshow of Layouts).
    2. Switch to the archive mode (see Switching to the Archive mode).
    3. Click the required camera.
    4. Place the pointer at the beginning of the interval in the surveillance window.
    5. Click the Image Removed button.
    6. Using the left mouse button, scroll the video to the right to the required moment.
    7. Click the Image Removed button.
      Image Removed
    8. In the upper right corner of the surveillance window, click the Image Removed button.
    9. In the Export window that opens, set the settings of the parameters specified in the table.
    10. Click the Export Image Removed button.

Export of a video or frame is complete.

Note
titleAttention!
  • The watermark is added to the exported frames and videos. You can check the watermark in the Watermark checker utility.
  • SHA-256 cryptographic algorithm is used as a watermark for the exported data.

Frame print

You can print a frame for JPG and PDF formats from the live or archive mode.

The Print button is available only if you select one camera. If you select multiple cameras, the button becomes unavailable.

After you click the Print button, the preview window where the file for export is displayed opens (see Export template).
Image Removed

Simultaneous export of all incident recordings

Using the story board (see Story board), you can export simultaneously all found incident videos from the archives of different cameras by collecting them in the story board beforehand.

To do this, do the following:

  1. Open the required layout (see Selection and Slideshow of Layouts).
  2. Switch to the archive mode (see Switching to the Archive mode).
  3. Select the required camera.
  4. Place the timeline pointer at the beginning of the interval.
  5. Click the Image Removed button.
  6. Scroll the timeline and place the pointer at the end of the interval.
  7. Click the Image Removed button.
  8. Click the Story board button.
  9. In the board that opens, click the Image Removed button in the center of the preview. The video is added to the export kit.
    Image Removed
  10. Repeat the above steps for all intervals of interest with required cameras.
  11. Click the Image Removed button to export all selected videos.
  12. In the Export window that opens, set the settings of the parameters specified in the table.
  13. Click the Export Image Removed button.

By default, video is exported to a single file. To export video from different cameras to separate files, clear the Export as single file checkbox in the export window.

Info
titleNote

When you export to a single file, streams are recorded in parallel. For playback, use a player with the ability to play several video streams at a time (for example, VLC).

Exporting videos of the selected incidents is complete.

Setting the export area and privacy mask

In the archive or archive analysis mode, you can simultaneously set the export area and privacy mask.

Export area

Setting the export area allows exporting only one part of the frame.

To set the export area, do the following:

    1. resolution is preserved. The video isn't re-encoded
      320×240 (4:3 240p)
      • If the selected resolution exceeds the original in both height and width, the export is performed as Original.
      • If the selected resolution exceeds the original on only one side, the video is resized to fit within the specified boundaries while maintaining the aspect ratio. Example:
        • 1280х680  1280х720=1280х680
        • 3840×2160 (4K UHD 2160p)  1024х768 (4:3 XGA)=1024x576


      426×240 (16:9 240p)
      640×360 (16:9 360p)
      640×480 (4:3 480p)
      854×480 (16:9 480p)
      1024×768 (4:3 XGA)
      1280×720 (HD 720p)
      1920×1080 (Full HD 1080p)
      2560×1440 (2K QHD 1440p)
      3840×2160 (4K UHD 2160p)
      Frames per second
      Select the required frame rate from the drop-down list




      Original frame rate

      The value is set by default. When you export a video, its original frame rate is saved, providing the maximum quality and accuracy of playback

      Note
      titleAttention!

      If you change the default settings, the Frames skipping, fps parameter becomes unavailable.

      1/2The frame rate of the exported video is two times lower than the original one
      1/4The frame rate of the exported video is four times lower than the original one
      1/8The frame rate of the exported video is eight times lower than the original one
      Video special options
      Add player

      Image Added

      By default, Axxon Player isn't exported with a video (the checkbox is clear). To play back the exported video in Axxon Player, set the checkbox

      Image Added

      Export audio

      Image Added

      By default, a video is exported without audio (the checkbox is clear). To export a video with audio, set the checkbox
      Note
      titleAttention!

      A video is exported without audio if you set the No access value in the Microphone access parameter (see Roles)

      Image Added

      Maximum file size, MB4000Set the maximum file size of the exported video in megabytes. When you reach the specified size, a new file is created. There are no restrictions on the file size
      Frames skipping, fps0Set the required value of the FPS skipping per second. The value must be in the range [0, 300]
      Video speed0If you need to change the speed of the exported video, set the speed rate. The value must be in the range [0, 128]
      Highlight areas
      Add video analytics tracks If you want to display the tracks of objects detected by the detector, select a camera from the drop-down list
      Add bookmark markers

      Image Added

      If you want to display the selected area on the exported video or frame, set the checkbox. By default, the checkbox is clear

      Note
      titleAttention!
      • You can set this value only in the archive or archive analysis mode. Export from the live mode is unavailable.

      Image Added

      Confidentiality of objects
      Hide detected objects
      Select the required value from the drop-down list



      Don't hideIf you don't need to hide the masked area in the exported video or frame
      HideIf you need to mask objects in the exported video or frame
      Invert and hide

      If you need to mask the area around objects

      Info
      titleNote

      When you select the Hide or the Invert and hide value, the export process can take a long time, regardless of the format. This is due to the necessity of video reencoding for face masking, which requires additional computational resources and time. 

      Password



      If you need to export a frame or video to the encrypted ZIP archive, set the archive password

      Note
      titleAttention!

      You must specify a password if you set the No value in the Allow unprotected export parameter (see Roles).

      Export folder

      C:\Users\Documents\AxxonSoft\Export

      Select a folder to which you want to export a video or frame

      Info
      titleNote

      By default, the export is performed to the folder specified during the export setup. If you change the folder, the new path for the exported data is saved until the client is restarted.

    2. Click the Export Image Added button.
  1. From the surveillance window in the archive mode. To do this, do the following:
    1. Open the required layout (see Configuring layouts).
    2. Switch to the archive mode (see Switching to the Archive mode).
    3. Click the required camera.
    4. Place the pointer at the beginning of the interval in the surveillance window.
    5. Click the Image Added button.
    6. Using the left mouse button, scroll the video to the right to the required moment.
    7. Click the Image Added button.
      Image Added
    8. In the upper right corner of the surveillance window, click the Image Added button.
    9. In the Export window that opens, set the settings of the parameters specified in the table.
    10. Click the Export Image Added button.

Export of a video or frame is complete.

Note
titleAttention!
  • The watermark is added to the exported frames and videos. You can check the watermark in the Watermark checker utility.
  • SHA-256 cryptographic algorithm is used as a watermark for the exported data.

Quick export

You can perform quick export from the live mode (see Switching to Live mode) or archive mode (see Switching to the Archive mode). To do this, do the following:

Note
titleAttention!
  1. Select the required layout on the layout panel.
  2. Left-click the required camera cell.
  3. Right-click the Export the current video frame Image Added button or use the CTRL+S key combination (see Hot keys).

Quick frame export is complete.

Frame print

You can print a frame for JPG and PDF formats from the live or archive mode.

The Print button is available only if you select one camera. If you select multiple cameras, the button becomes unavailable.

After you click the Print button, the preview window where the file for export is displayed opens (see Export template).
Image Added

Simultaneous export of all incident recordings

Using the story board (see Story board), you can simultaneously export all found incident videos from the archives of different cameras by collecting them in the story board beforehand.

To do this:

  1. Open the required layout (see Configuring layouts
  2. Open the required layout (see Selection and Slideshow of Layouts
  3. ).
  4. Switch to the archive mode (see Switching to the Archive mode).
  5. Click the Image Removed button in the surveillance window.
    A rectangular area with four anchor points is displayed.
    Image Removed
  6. You can set the required export area by moving the anchor points. To do this, left-click the point, and while holding it down, move the mouse pointer.

Setting the export area is complete.

Privacy mask

Setting a privacy mask allows hiding the predetermined areas of the frame in the exported file. You can set the unlimited number of privacy masks.

To do this, do the following:

  1. Click the Image Removed button in the surveillance window.
  2. Indicate the closed privacy mask area by adding the anchor points. To add an anchor point, left-click the video image. The number of anchor points is unlimited. You can also:
    1. Delete an anchor point by right-clicking.
    2. Delete a privacy mask by clicking the Image Removed button.
    3. Add a new privacy mask.
      Image Removed

Setting a privacy mask is complete. The privacy mask is blurred on the exported frame or video.
Image Removed

Displaying the export status

After you start the export process, the status is displayed on the export panel located below the Axxon One settings panel. This panel is visible from the moment you start exporting until you close all notifications.
Image Removed
To complete the export process, click the Finish button. The duration of the exported file can be longer than specified because the key frame doesn't always occur at the beginning of the export interval. To cancel export, click the Cancel button. In this case, the file isn't saved.

If you start multiple export processes, you can switch between them by using the Image RemovedImage Removed buttons. The following information is displayed between them:

  • sequence number of the current export operation;
  • total number of export operations;
  • export progress for each operation.

After you complete the export, you can click the Open folder button on the notification panel to view the exported video or frame.
Image Removed

To close the export status message, click the Image Removed button.

Note
titleAttention!

You cannot close the message if the export is active.

  1. Select the required camera.
  2. Place the timeline pointer at the beginning of the interval.
  3. Click the Image Added button.
  4. Scroll the timeline and place the pointer at the end of the interval.
  5. Click the Image Added button.
  6. Click the Story board button.
  7. In the board that opens, click the Image Added button in the center of the preview. The video is added to the export kit.
    Image Added
  8. Repeat the above steps for all intervals of interest with required cameras.
  9. Click the Image Added button to export all selected videos.
  10. In the Export window that opens, set the settings of the parameters specified in the table.
  11. Click the Export Image Added button.

By default, video is exported to a single file. To export video from different cameras to separate files, clear the Export as single file checkbox in the export window.

Info
titleNote

When you export to a single file, streams are recorded in parallel. For playback, use a player with the ability of playing several video streams at a time (for example, VLC).

Export of videos of the selected incidents is complete.

Set the export area and privacy mask

In the archive or archive analysis mode, you can simultaneously set the export area and privacy mask.

Note
titleAttention!

When you export a video/frame with the specified export area or the privacy mask, the process of recompression occurs. As a result, the time export can be increased.

Export area

Setting the export area allows exporting only the required part of the frame.

To set the export area, do the following:

  1. Open the required layout (see Configuring layouts).
  2. Switch to the archive mode (see Switching to the Archive mode).
  3. Click the Image Added button in the surveillance window.
    A rectangular area with four anchor points is displayed.
    Image Added
  4. You can set the required export area by moving anchor points. To do this, left-click the point, and while holding it down, move the mouse pointer.

Setting the export area is complete.

Privacy mask

Setting a privacy mask allows hiding the predetermined areas of the frame in the exported file. You can set the unlimited number of privacy masks.

To do this, do the following:

  1. Click the Image Added button in the surveillance window.
  2. Indicate the closed privacy mask area by adding anchor points. To add an anchor point, left-click the video image. The number of anchor points is unlimited. You can also:
    1. Delete an anchor point by right-clicking.
    2. Delete a privacy mask by clicking the Image Added button.
    3. Add a new privacy mask.
      Image Added

Setting a privacy mask is complete. The privacy mask is blurred on the exported frame or video.
Image Added

Display of the export status

After you start the export process, the status is displayed on the export panel located below the Axxon One settings panel. This panel is visible from the moment you start exporting until you close all notifications.
Image Added
To complete the export process, click the Finish button. The duration of the exported file can be longer than specified because the key frame doesn't always occur at the beginning of the export interval. To cancel export, click the Cancel button. In this case, the file isn't saved.

If you start multiple export processes, you can switch between them by using the Image AddedImage Added buttons. The following information is displayed between them:

  • sequence number of the current export operation;
  • total number of export operations;
  • export progress for each operation.

After you complete the export, you can click the Open folder button on the notification panel to view the exported video or frame.
Image Added

To close the export status message, click the Image Added button.

Note
titleAttention!
  • You cannot close the message if the export is active.
  • At high CPU load, the export sessions are terminated. After you decrease the load on the CPU, the export option is automatically resumed.

If any error occurs during export, it is displayed on the error panel (see Control in Live Video mode).
Image Added

Playback of exported videos in Movies and TV app

Due to the lack of G.711 and G.726 codec support in Windows 10's "Movies and TV" app, the app does not play audio in exported video.

You can use alternative video viewer applications to obtain the full playback.

Playback of exported videos in Telegram app on iOS devices

Videos exported in MPEG4 format cannot be played back on iOS devices due to peculiarities of the Telegram app. We recommend exporting videos in other formats to play them correctly in the Telegram app on iOS devices.

Reset of the export settings after you update from Axxon Next 4.5.10 to Axxon One 2.0.2 and higher

After you update from Axxon Next 4.5.10 to Axxon One 2.0.2 and higher, the settings of the PDF template and Watermark settings in the Options section → Export template are reset. You must reconfigure them.If any error occurs during export, it is displayed on the error panel (see Control in Live Video mode).
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