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Table of Contents

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The settings panel for the Incident handler object is shown in the figures. The description of the Incident handler setting parameters is given in the corresponding tables.

...

Object general settings and the Filters tab

№	Parameter

Parameter value setting method

Method for setting the parameter value	Parameter description	Representation	Default value

Range of values

Value range
1	Identification number

field

Automatically

Displays the identification number of the Incident handler interface object in the system

Positive integers

Numbers, letters, periods, hyphen, dash and underscore	-	Depends on the number of the Incident handler objects in the system
2	Name

field

Type-in

Enter the value

in

into the field

Sets the name of the Incident handler object in the system

Latin, Cyrillic and service characters

Incident handler

A

string

line containing a sequence of any characters (letters,

numbers

digits, service characters except

for

> and < characters), case-insensitive.

Number of characters

-

—from 1 to 60
3	Disable

checkboxYes - the

Set the checkbox

Sets the state (enabled or disabled) of the Incident handler object in the system

Boolean type

No

Clear

Set—the

Incident handler object is disabled and

not

isn't used

No - the

Clear—the Incident handler object is enabled and

in use

used
4	Incident server

drop-down list

Select the value from the list

Specifies

Sets the

parent

Incident server parent object for

this

the given Incident handler object

Names of the Incident server objects registered in the system

Name of the

parent

Incident server parent object	Depends on the number of the Incident server objects in the system
The Filters tab
5	Type

drop-down list

Select the value from the list

Sets the type of objects for which the events should be displayed in the Incident

handler

managerwindow

Available object types

-

Depends on the objects

created

registered in the system.

Only those object types are available for selection for which the

value

"INFORMATION" or "ALARM" value is selected on

the

the Events tab in the Processing messages column in the ddi.exe utility (see The Events tab)

.


6	Number

drop-down list

Select the value from the list

Sets the number of the object

by

for which the events should be displayed in the Incident

handler

managerwindow

Positive integers

Sequence of numbers

-

Depends on the number of the objects of the specified type

created

registered in the system
7	Name

drop-down list

Automatically

Sets the name of the object

by

for which the events in the Incident

handler

manager window should be displayed

Names of the objects

created in

registered in the system

-

Depends on the objects

created

registered in the system

.


8	Event type

drop-down list

Select the value from the list

Sets the events displayed in the Incident

handler

managerinterface window	Events available to the selected object	-	Depends on the object type
9	Logic

field

Type-in

Enter the value

in

into the field

Specifies

Sets the logic that will be used to handle the events of the corresponding object. The logic has to be specified. Otherwise, the selected events will not be displayed

Logic name

-

A

string

line containing a sequence of any characters (letters,

numbers

digits, service characters except

for

> and < characters), case-insensitive.

Number of characters

-

—from 1 to 255
10	Priority

drop-down list

Select the value from the list

Priority level for events of the corresponding object

Priority level

-

0	Depends on the priority templates created on the Main tab
11	Timer (

sec

s)

field

Type-in

Enter the value

in

into the field

Specifies

Sets the time in seconds from the moment the event occurred, after which the TIME_IS_OVER event is generated. The timer will also count down the specified time in the interface in the Time (

sec

s) column until it reaches zero

.

	Time in seconds	-	>=0
12

Auto-escalation

Autoescalation (s)

field

Type-in

Enter the value

in

into the field

Sets the time in seconds from the moment the event occurs, after which the event will be automatically escalated.

Auto-escalation

Autoescalation is performed within one Incident

handler

manager and works if the operator has the escalation rights	Time in seconds	-	>=0
13	Add	Click the button	Opens the window for selecting events as a group (see Displaying and handling events in bulk)
14	Clear	Click the button	Clears the table with the selected objects and events

The Logic tab

№	Parameter

Parameter value setting method

Method for setting the parameter value

Parameter description

Representation

Default value

Range of values

Value range
1	Create

copy button

copy	Click the button	If you select a logic in the list of logics and click on the button to create a copy, a copy of the selected logic will be created. It will appear in the list of logics	-	-	-
2	+

button

Click the button

Creating

Creates a new logic	-	-	-
3	-

button

Click the button

Removing

Removes the logic selected in the logic list	-	-	-
4	List of logics	Select the value from the list

Selecting

Selectes the logic which elements are displayed in the list on the right	List of the created logics	-	Depends on the number of the created logics
5	Starting

checkbox

Set the checkbox

The

Selects the element that will be displayed first for the operator when processing the event.

To select the starting element:

Select an element in the table.
Click the Edit button.
In the Starting element drop-down list, select Yes.
Click the OK

.

button

Boolean type

No

Clear

Yes -

Set—the element is the starting element in the logic

.

No -

Clear—the element

is not

isn't a starting element in logic

.

Only one element in the logic can be the starting

one.

element
6	Element ID

field

Type-in

Enter the value

in

into the field	Element name	Latin, Cyrillic and service characters	-	From 0 to 255 characters
7	Element type

field

Select the value from the list

Element type

Selects the element type (see Configuring the elements)

Available element types

-

Image

Button

Comboboxes

Comment

Radio buttons

Checkboxes

8

Multitasking

field

Select the value from the list

By default, when processing an event, you can move on to processing other events from any element of logic. Using the Multitasking setting, you can allow or deny the ability to switch to processing another event if the operator is on the selected element

Available multitasking values

-

Deny

: when

—when this element appears, the operator cannot switch to processing another event until the operator moves to the element with the Allow value or completes processing the event

.

Allow

:

—when this element appears, the operator can proceed to processing another event

.

Blank field

:

—the multitasking setting of the previous logic element is applied to the selected

item.

element
9	Edit

button

Click the button

Opens a window for editing the selected element (see Configuring the elements)

-

The Main tab

№	Parameter

Parameter value setting method

Method for setting the parameter value

Parameter description

Representation

Default value

Range of values

Value range
The Priority localization template

window

group
1	Priority

level

Type-in

Enter the value

in

into the field

Priority level

Priority

number

level	-	Numeric value, positive integer
2	Value

field

Type-in

Enter the value

in

into the field

Priority description. If the priority description is set, then it will be displayed in the Incident

handler

manager, otherwise the priority level will be displayed

.

Priority description

-

A

string

line containing a sequence of any characters (letters,

numbers

digits, service characters except

for

> and < characters), case-insensitive.

Number of characters

-

—from 1 to 255
The Columns settings

window

group
3

Number of columns field

Count

Enter

Type-in

the value

in

into the field

Sets the number of columns when displaying the event processing logic in the Incident

handler

manager interface

Positive integers

Sequence of numbers

4

0

-

–100

4

Column

Columns width

fields

Type-in

Enter the value

in

into the field

The

Sets the width of the columns

in

when displaying the event

handling interface in pixels or as a percentage of the entire width of the Incident handler interface.

processing logic in the Incident manager interface

Pixels or fractions

150 pixels

Percentage values should be set in fractions of 1, for example, 0.25. If a value greater than 1 is specified, then it will be taken in pixels

.

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Old Version 2

New Version Current

Key

Object general settings and the Filters tab

The Logic tab

The Main tab