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To install Axxon One , regardless of the with any type of installation, it is necessary to perform do the following steps:

  1. Open

    2. the 

  2. the Axxon One

    3.  distribution

  3.  distribution package.
    Image Modified

  4. Run the

    5. Setup

  5. setup.exe executable file.

    Info
    titleNote

    If you cannot run the installation files downloaded from the

    6. Internet

  6. internet,

    7. do as follows:

  7. allow running programs and unsafe files in Windows OS.

  8. In the dialog

    9. box

  9. window, choose the required language from the list and click the Install button.
    Image Modified

  10. Select the Axxon One installation type in the dialog
    11. box
  11. window by
    12. clicking
  12. selecting the appropriate option
    13. buttonServer and Client—installs Client and Server services. Axxon One Server
  13. :
    1. Client—installs only a Client application that allows the user to connect to any Server and perform administration/management/monitoring operations with the protected object based on the permissions granted by the administrator.

      1. Server and client—installation of the client and server services. We recommend selecting this type of installation if you use no more than five servers in one place that must work within the same domain.
        Axxon One server: 

        1. Interacts with devices (cameras, microphones, inputs, outputs,
      3. etc.
        1. and so on) that constitute a security system.
      4. Writes video footage to archives on system disks;

        1. Stores archived data on its own disk spaces and interacts with archives

      5. on NAS.

        1. located in network storage.

        2. Stores databases of events and databases of object motion metadata.

        3. Analyzes the incoming video using detectors

    6. Hosts metadata database.

      7. Employs detection tools to analyze live video

        1. .

        2. Keeps configurations of the security system, user settings, custom layouts, macros,

      8. etc

        1. and so on.

      9. FailOver Server and Client—installs Client and Server

      1. Failover server and client—installation of the client and server services enhanced with the FailOver capability. In emergency (power outage, network problems), the FailOver technology restores the

      10. Server

      1. server configuration on another

      11. Server. Please refer to the section titled Configuring FailOver VMS for details on how to install VMS with the FailOver capability

      1. server (see Configuring Failover VMS). We recommend selecting this type of installation if you use from 5 to 30 (minimum 3) servers in one place that must work within the same domain.

      2. Client—installation of only the client that allows the user to connect to any server and perform administration/management/monitoring operations with the protected facility based on the permissions granted by the administrator.

        Image Modified

        Info
        titleNote

      12. We offer a separate installation package containing only the Axxon One Client. To obtain it, contact our technical support. You can download additional packages from the official website. 

      This installation package is intended only for Client updates. You cannot install it on a PC where Axxon One was not previously installed.

      To record

      1. If you use more that 30 servers in one place or if they are located in different places, and you need to have a single user management on all servers, you must consult an AxxonSoft manager or technical support service.

    13. Set the Enable full installation log (increases the time of product installation) checkbox if you want to record all installation-related events to a log file
      14. , select the Enable full installation log checkbox
    14. and control the entire installation process (all available windows described on the page will be displayed).
    15. Click the Next
      16.  button
    16. button.
      A dialog
      17. box prompts you to select the
    17. window with a selection of components for installation opens.

      Image Modified

      Info
      titleNote

      To view the list of components that will be installed

      18. components

    18. ,

      19. click 

    19. click Image Modified.

      Note
      titleAttention!
      20. On
      • In Windows 11 OS and Windows Server 2019 OS, errors
      21. may
      • can occur in the
      22. Server
      • server operation when Guardant drivers are installed.
      23. It is recommended not to install
      • We don't recommend installing Guardant drivers. Installation of Guardant drivers is disabled by default.
      • For the correct installation of Guardant drivers,
      24. it is necessary to
      • you must disable the check of the drivers digital
      25. signature in Windows 11 OS
      • watermark in the operating system and disable Secure Boot in BIOS.
      26. Select

    26. Set the checkboxes

      27. for

    27. next to the components that you want to install. We recommend installing all components.

      Info
      titleNote

      By default, the Axxon One distribution package includes only the basic DetectorPack. For the information on installing DetectorPack add-ons, see Installing DetectorPack add-ons.

    28. Click the Install button. All selected components will be installed. The installation process

      29. may

    29. can take considerable time. After that, the preparation process for

      30. the 

    30. the Axxon One

      31.  installer

    31.  installer will be initiated.
      Image Modified

      32. NotetitleAttention!

      33. Starting from Axxon Driver Pack 3.51, this driver package requires the Windows update KB2999226 to be installed. If this update is missing, you will see a warning. To continue installation, download the upgrade from the official Microsoft website. When installing the upgrade, consider the bitness of your system.

    33. Info
      titleNote

      The following

      34. required

    34. software is installed

      35. , if necessary

    35. among the prerequisites:

      1. PostgreSQL 10.8.0
      36. Server
      1. server database. If an older version of PostgreSQL is installed, it is updated to version 10.8.0. A new log database is automatically created (name: ngp,
      37. user name
      1. username: ngp, password: ngp). By default, PostgreSQL is installed on the system disk. You can change the path using the command line options of the installation file (see Silent
      38. install
      1. installation (Quiet Mode)).
      2. NET Framework 2.0, .NET Framework 3.5 SP1 and .NET Framework 4.0.
      3. Acrobat Reader
      39. , which
      1. that is necessary for
      40. exporting
      1. viewing the exported frames in PDF format and printing
      41. freeze frames
      1. them (
      42. see
      1. see Frame export).
    43. Click the Next button
      44. on
    44. in the
      45. setup wizard's
    45. welcome screen of Installation Wizard.
      Image Modified
    46. To proceed with installation, carefully read and accept the terms of the license agreement by selecting the radio button next
      47. to 
    47. to I accept the terms of the License Agreement and click the Next button.
      Image Modified

    48. Select the folder for storing the log database and the metadata database used

      49. in 

    49. in Axxon One

      50. , and click the Next button

    50. . 

      Note
      titleAttention!
      • The path to the folder for storing the system log database and
      51. the
      • metadata database
      52. should
      • :
        • can be specified only once during the installation process,
        • must contain only Latin letters and
      53. numbers. Note
      titleAttention!
        • digits,
        • must be local.
      • The default path is <Drive letter with the largest amount of free memory>:\AxxonOneData\ (in the Data and vmda_db subfolders, respectively). In future, you can place the metadata database in the network storage (see Configuring storage of the system log and metadata). You can change the path by reinstalling Axxon One (without losing the configuration and video archive). 
      • To reduce the load on the system disk,
      54. it is recommended to store the
      • we recommend storing the system log database and the metadata database on a separate physical disk.
      • To calculate the required amount of disk space for the system log database, the metadata database and Axxon One
      55. software package
      • , you can
      56. use the 
      57. page. Info
      titleNote
      The log database and the metadata database will be located in the X:\AxxonOneData\ folder (in the Data and vmda_db subfolders, respectively), where X is the drive letter with the largest amount of free memory
      • .

      58. In the future, the metadata database can be placed in the network storage (see Configuring storage of the system log and metadata).

    58. Image Modified

    59. By default, shortcuts are added to both

      60. quick launch bar

    60. Quick Launch Toolbar and desktop.

      61. De-select the corresponding checkboxes if

    61. If it's not required, clear the Add shortcut to Quick Launch Toolbar checkbox and the Add shortcut to Desktop checkbox.

    62. By default, upon connecting to the

      63. Server

    63. server, the

      64. Client may

    64. client can be automatically updated (see Automatic update of a remote Client). If it's not required, clear

      65. the

    65. the Create

      66. an

    66. archive for automatic update checkbox. In this case, you can save Axxon One

      67. VMS

    67. installation time, but the

      68. Clients

    68. clients will not be automatically updated upon their connection to the

      69. Server

    69. server.

    70. Click the Next button.
    71. By default, the Axxon
      72. One Server name is identical to the PC name. If the PC name contains forbidden symbols, you have to set an appropriate name for the Server according to the recommendations, and click the Next button.
      Image Removed
    72. One processes are added to Windows Defender Exception. If it's not required, clear the Add processes to Windows Defender Exception checkbox.
      Info
      titleNote

      The Add processes to Windows Defender Exception checkbox is available starting with Axxon One 2.0.8.

    73. Click the Next button.

    74. In the window that opens, select an installation

      75. method

    75. type and click

      76. the

    76. the Next button. 
      If

      77. the Custom installation method is selected, you can perform advanced configuration of

    77. the

      78. installation of Axxon One. 
      If the

    78. Standard installation

      79. method

    79. type is selected, you are prompted to select an Axxon-domain (

      80. Step

    80. step 25). Default values will be used for other settings.
      If the Custom installation type is selected, you can perform advanced configuration of the installation of Axxon One. 
      Image Modified

    81. Select a user account in the file browser:

      82. info
      1. Use default AxxonOne File Browser account.
      2. Use Local System account.

      3. Specify username and password for new or already existing user.
        Image Added

        Note
        title
      83. Note
      1. Attention!
        • The file browser helps to navigate through the
      84. Server
        • server's file system (such as when choosing disks for
      85. log
        • archive volumes). The user account for the Windows file browser
      86. will be
        • is created with administrator
      87. privileges. NotetitleAttention!
        • permissions.
        • After installation of Axxon One, make sure that a file browser account has been created in Windows and belongs to the Administrators group
      88. .
    88. Use default AxxonOne File Browser account.
    89. Use Local System account.
      90. Specify username and password for new or already existing user
        • .

      91. Image Removed

    92. Specify the path

      93. to 

    93. to Axxon One

      94.  folders

    94.  folders and configuration files.

      95. Info
      titleNote

    95. By default, the files and folders of the configuration are stored

      96. at

    96. in the

      97. following path:

    97. C:\ProgramData\AxxonSoft\AxxonOne\ folder.

      Image Modified

      Note
      titleAttention!

      The specified paths must contain only Latin characters and digits.

    98. Specify the path to the folder for

      99. installing 

    99. installing Axxon One.

      100. Info
      titleNote

    100. By default, Axxon One

      101. will be

    101. is located in the C:\Program Files\AxxonSoft\AxxonOne\ folder

      102. . Note
      titleAttention!
      The installation path for Axxon One and its databases should contain only Latin letters and numbers

    102. .

    103. Click the Next button.

    104. Specify the range of ports

      105. to be

    105. that are used for the

      106. Server

    106. server. To do

      107. so

    107. this, specify the lower end of the range, as well as the number of ports. This range can be used by the local network administrator

      108. to 

    108. to forward the port manually

      109.  in

    109.  in cases

      110. where

    110. when it is necessary to give the

      111. Client

    111. client access to the

      112. Server

    112. server from another network. The minimum possible number of ports is 20.


    113. For a full list of ports,

      114. see 

    114. see Ports used by

      115. the

    115. Axxon One

      116. Software Package

    116. . After you

      117. install 

    117. install Axxon One, you can change

      118. it

    118. the range of ports manually (

      119. see 

    119. see Configuring the Server ports).
      Image Modified

      Info
      titleNote

      Connected devices only work on ports from the specified range. If not enough ports are allocated, then some of the devices may not work or can be unstable.

      The number of ports that you select affects the scalability of the system. Keep the following in mind when specifying the number of ports:

      • After the
      120. Server
      • server is installed, it occupies 10 ports, including one for sending
      121. E-mails
      • emails (via the SMTP service, see
      122. The E-mail notifier object) or text messages (via SMS, see The SMS notifier object
      123. FailOver Server
      • Failover server and
      124. Client
      • client installation type (see Configuring Failover VMS) uses 9 base ports and preset port ranges for each node (see Ports used by the FailOver system);
      • In a 64-bit configuration, 4 ports are required for any number of IP devices. In a 32-bit configuration, 4 ports are required for each 32 cameras;
      • Each archive requires 1 port;
      • 1 port is required for viewing
      125. Video Footage through
      • archive in the Web-Client;
      • 2 ports are required for each decoded video stream on the currently opened layout in the Web-Client;
      • 2 ports
      126.  are
      •  are required for mobile Client;
      • 2 ports are required for any number of
      127. loudspeakers
      128. Object
      • object);
      • 1 port is required for recording metadata into the
      129. DB
      • database;
      • 2 ports are required for operation of service
      130. detection tools operation
      • detectors;
      • 2 ports are required for operation of scene analytics
      131. detection tools operation
      • detectors;
      • 2 ports are required for
      132. neuro tracker operation
      • operation of scene analytics detectors based on Neural tracker;
      • 2 ports
      133.  are
      • are required for
      134. neural counter
      • operation
      135. . Note
      titleAttention!
      Connected devices will only work on ports in the specified range. If not enough ports are allocated, then some of the devices may not work or work unstable
      • of Neural counter.

    136. If necessary,

      137. set

    137. specify an alternative

      138. Server

    138. server address—the

      139. outside local address for a Server behind the 

    139. external address of the switch if the server is behind the NAT. Interface specification format: "IP

      140. -

    140. address1 or DNS

      141. -

    141. name1, IP

      142. -

    142. address2 or DNS

      143. -

    143. name2".

    144. To restrict visibility of the

      145. Servers

    145. servers on particular networks in the list of

      146. Servers

    146. servers during Axxon One

      147. setup

    147. configuration, do the following:

      1. Click the

      148. button

      1. Select network interfaces

      149. .

      1. button.

      150. .

      1.  The Network interfaces window opens.

        Image Modified

      2. By default, use of all available network interfaces on the

      151. Server

      1. server is allowed, meaning that

      152. Servers

      1. servers on the relevant networks

      153. will be

      1. are visible in the list. If you

      154. do not

      1. don't want for the

      155. Servers

      1. servers on the networks of certain network interfaces to be visible in the list, clear the relevant checkboxes.

        Info
        titleNote

        Depending on the network topology, it

      156. will

      1. is still

      157. be

      1. possible

      158. be

      1. to reach the

      159. Servers

      1. servers manually (if broadcasting is allowed between the network segments).

      2. Click the Apply button.

    160. Click the Next button.

    161. Create a new Axxon-domain with the name Default (for the definition of an Axxon-domain see Appendix 1. Glossary). If you want to add the computer to an Axxon-domain at a later time, select Server will be manually added to already existing domain later. Click the Next button.

      Info
      titleNote
      • When reinstalling Axxon One, you have the option of using the previous domain (select Use existing configuration).
      162. InfotitleNote
      • Using the same Axxon-domain name
      163. does not
      • doesn't guarantee that the
      164. Servers
      • servers will be in the same Axxon-domain. To place all
      165. Servers
      • servers into one Axxon-domain, you
      166. should
      • must use Axxon One interface to add each
      167. Server
      • server to the necessary Axxon-domain. Axxon-domain configuration is described in detail in Configuring
      168. Axxon-

    168. Image Modified

      A dialog
      169. box appears
    169. window opens, showing the installation parameters corresponding to the selected type of installation.
      Image Modified
    170. Verify your installation settings and click the Next button to begin installation of Axxon One.
      Installation of Axxon One is then performed.
      Image Modified
      After installation, a new dialog
      171. box will appear
    171. window opens informing you that the installation
      172. of 
    172. of Axxon One
      173.  is completed
    173.  is complete.
      Image Modified
    174. Click the Finish button to confirm completion of the installation.

    Installation of Axxon One is now complete.complete.

    Tip