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Users without export permissions won't have the access to the Image Added icon, as well as to the possibility of selecting the export period on the timeline (see Roles). 

To export a video

To export a frame, click the Image Removed button when viewing the video.

To export video image, do the following:

  1. Switch to In the live mode (see Real-time video surveillance in the Web-Client) or in the archive mode (see Viewing video archives through the Web-Client)., click the Image Added icon in the Surveillance window of a camera.
  2. Export window will open.
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  3. By default, the export period is the last five minutes of the archive. To specify the export period, you can use:
    1. The timeline:
      1. Set the pointer to the position corresponding to
    On the timeline, set the timeline indicator to the location that matches
      1. the beginning of the export
    interval. Click the Image Removed
      1. period and click the Image Added button.
      2. Set the
    indicator
      1. pointer to the
    location that matches
      1. position corresponding to the end of the export
    interval. Click the Image Removed button.Click the
      1. period and click the Image Modified button.
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        To delete

    the export interval
      1. a period, click the Image Modified button.

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    1. Export window:
      1. Specify the beginning and end of export period by entering the time and date in the Beginning of export period and End of export period fields. If you want the video to start from the moment where the pointer is set on the timeline, click the Image Added button next to the Beginning of export period field. As a result, the moment of video start will move to the pointer position. Click the Image Added button next to the End of export period field to set the end of video at the pointer position.
      2. Or click the Image Added button and in the window that will open, specify the time and date of the beginning and end of export period. 
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        You can select only the days on which the archive was recorded. The days on which the archive wasn't recorded aren't available for selection.

  4. Select the speed and direction of video playback for export.
  5. From the Format drop-down list, select a video export format. If necessary, enter a comment for the export. The comment Select the video export format (1). If necessary, add comments to the export (3). You can export videos to the AVI, MKV, MP4 and EXE formats. The comments will be displayed as captions when you playback the exported video is played back.
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    • In Windows OS and Linux OS, you can export to AVI, MKV, MP4, JPG, and EXE formats.
    • In macOS, you can export to AVI, MKV, MP4, and JPG formats. EXE files are not supported in this OS. 
  6. If you export to AVI or MP4 If you are exporting to the AVI format, select the compression level (2). Re-compression ratio of a video:
    • Low levelminimum compression, maximum file size;
    • Medium level (default)—medium compression, medium file size;
    • High levelmaximum compression, minimum file size
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  7. To export a frame, select JPG format. On the timeline or in the export window, select the time to export the frame similar to specifying an export period for a video.
  8. Click the EXPORT button (4). button. Click the CANCEL button to cancel export. 

The export progress is displayed on the drop-down panel as in the Client (see Viewing export progress).Image Removed

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When the export is complete, the panel color changes to green.
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To download an exported file, click its name on the panel.

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The text of the timestamp in the exported video will depend on the language selected in the browser.

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