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Table of Contents

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The settings panel for the Incident manager interface object is shown in the figures. The description of the setting parameters of the Incident manager

...

interface object is given in the corresponding tables.

General object settings and the Main tab

№	Parameter	Method of setting the parameter value	Parameter description	Representation	Default value	Value range
1	The Identification number* field	Automatically	Displays the identification number of the Incident manager

interface

object in the system

Numbers

Digits, letters, periods, hyphen, dash, and underscore

-

NA	Depends on the number of the Incident manager objects in the system
2	The Name* field	Enter the value

into

in the field

Sets the name of the Incident manager object in the system

Latin alphabet, Cyrillic, digits, and

service characters

Incident manager

A line containing a sequence of any characters (letters, digits, service characters except > and < characters), case-insensitive.

Number of characters—from 1 to 60

3

The Disable
checkbox

Set the checkbox

Sets the state (enabled or disabled) of the

Disables the Incident manager object in the system

Boolean type

Clear

Set—the

Set—the Incident manager object is disabled and isn't used

Clear—the

Clear—the Incident manager object is enabled and used
4	The Display drop-down list	Select the value from the list	Sets the Display parent object for

this

the given Incident manager object

Names of the Display

objects created

objects registered in the system	Name of the Display parent object	Depends on the number of the Display objects in the system
The Position group
5	The X field	Enter the value

into

in the field

Sets the X coordinate in the horizontal axis for the upper left corner of the Incident manager

interface

window

% of the screen width

-

50	From 0 to M*100, where M is the number of the installed monitors
The Y field	Enter the value

into

in the field

Sets the Y coordinate in the vertical axis for the upper left corner of the Incident

manager interface

manager window

% of the screen height

-

50	From 0 to M*100, where M is the number of the installed monitors

6

The W field

Enter the value

into

in the field

Sets the width of the Incident manager

interface

window

% of the screen width

-

50	From 0 to M*100, where M is the number of the installed monitors
The H field	Enter the value

into

in the field

Sets the height of the Incident manager

interface

window

% of the screen height

-

50	From 0 to M*100, where M is the number of the installed monitors

7

The Allow moving
checkbox

Set the checkbox

Allows moving the Incident

manager interface window manually

manager window using the mouse

Boolean type

Clear

Set—allow

Set—allow moving the Incident manager window

manuallyClear—

using the mouse

Clear—disable moving the Incident manager

interface

window

manually

using the mouse

8

The

×

Image Added button

Click the button

Opens

a test

the window

set

for setting the position and size of the Incident

manager

manager window

-

NA

-

NA

-Monitor

NA

9

The Monitor
drop-down list

Select the value from the list

Sets

Determines the number of the monitor in the system for which the coordinates are specified	Numbers of the monitors in OS	1	From 1 to 16
The Main tab

10

6	The Incident servers

tree

Set the checkbox

Sets

the

the Incident server and Incident handler objects, the events and processing logic from which

will be

are displayed in the interface. Set the checkboxes next to the required ones

Boolean type

Clear

Set—use

Set—use the selected

Incident

incident server or

Incident

incident handler

objectsClear—do not

Clear—don't use the selected

Incident

incident server or

Incident

incident handler

objects

11"In work" hotkeyEnter the value into the field

Sets a hotkey, using which the operator can start processing the event. To set the hotkey, place the mouse cursor in the field and press the required key or key combination on the keyboard

Keyboard keys-

All possible keyboard keys and key combinations using Ctrl, Shift and Alt

12

7	The Map drop-down list

Map

Select the value from the list

Sets the Map object, which

will be

is linked with the

Incident

incident manager. In the

Incident

incident manager, the operator can highlight the object on the map from which the event was received

List of Map objects available in the system

-

NA	Depends on the number of the Map objects created in the system

13

8

The Video
drop-down list

Select the value from the list

Sets the video display mode for archive and live video

on

by event in the

Incident

incident manager

Available display modes

ActiveX

ActiveX—archive

will open

opens in a separate window

Monitor—archive

will open

opens on the selected

Video

video surveillance monitor

14

9

The Maximum number of online events field

Enter the value

into

in the field

Sets the maximum number of events that can be simultaneously displayed in the interface

Sequence of numbers

10

From 10

-

to 50000

10

The Load previous events
checkbox

Set the checkbox

Loads previous events

Boolean type

Clear

Set—load previous events

Clear—don't load previous events

The Group by tab

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№	Parameter	Method of setting the parameter value	Parameter description	Representation	Default value	Value range
The Group by group
1	The Group by drop-down list	Select the value from the list	Sets the method of events grouping

events

in the

Incident

incident manager

Available grouping methods

operator's selection

operator

Operator's selection—the operator can

choose

select the grouping method in the Incident manager interface on its own;

disabled

Disabled—the event grouping is disabled;

region

Region—the events are grouped by region;

event

Event—the events are grouped by the event type;

object

Object—the events are grouped by object

2

;
Handler—events are grouped by the handling type

The Process whole group checkbox

Set the checkbox

Sets two options:

Blocking of group events for processing by other operators in case if one operator took the event from the group into processing. In this case, the events of the group remain available for processing only by this operator;
When one event of the selected group is escalated, all events of this group

will be

are escalated too

Boolean type

Clear

Set—events

Set—events of the filtered group are blocked for other operators if one operator has already started processing an event from the group. When one event from a group is escalated, the whole group is escalated

Clear—events

Clear—events of the filtered group

are not

aren't blocked if the operator has already started processing an event from the group. When one event is escalated, the whole group

is not escalated3

isn't escalated
The Grouping in list group
2	The Grouping in list drop-down list	Select the value from the list	Sets the method of events grouping

events

in the event list

Available grouping methods

no grouping

no grouping—all events

will be

are displayed in the event display window without grouping. If filtering is set, then all events of the selected filter

will be

are displayed

by event—the events

will be

are grouped by object type/object ID/event type/logic ID

4

The Show only first event in the group. Close others without processing checkbox

Set the checkbox

Sets the event display options within a group

Boolean type

Clear

Set—only

Set—only the first event from the group is displayed, the rest of the events are closed without processing after the first event is processed

Clear—all

Clear—all events of the group are displayed
The Colors group
3	The Unassigned field	Select from the list or from the Color panel	Sets the event highlight color	Color palette	Black	Corresponds to the standard range of the selected color system
	The Assigned to me field	Select from the list or from the Color panel	Sets the event highlight color	Color palette	Green	Corresponds to the standard range of the selected color system
	The Assigned to others field	Select from the list or from the Color panel	Sets the event highlight color	Color palette	Blue	Corresponds to the standard range of the selected color system
	The Posponed field	Select from the list or from the Color panel	Sets the event highlight color	Color palette	Orange	Corresponds to the standard range of the selected color system
	The Auto-removal of executors field	Select from the list or from the Color panel	Sets the event highlight color	Color palette	Red	Corresponds to the standard range of the selected color system

The Rights tab

Image RemovedImage Added

The who should - the The who should -Set—the Clear—the Set—the Clear—the Set—the Clear—the Set—the Clear—the user does not Set—the Clear—the give Set—the the eventClear—the the eventSet—the Clear—the Set—the their own Clear—the their own their right as an executor Set—when 's right as an executor automatically Clear—when remains as an executor in all events that are assigned to them

№	Parameter	Method of setting the parameter value	Parameter description	Representation	Default value	Value range
The User rights table
1	The Number drop-down list	Select the value from the list / Automatically	Sets the number of the user for	whom the rights	must be set	Positive integers	. Filled in automatically when selecting a username	Sequence of numbers	NA	Depends on the number of	users registered in the system
2	The Name drop-down list	Select the value from the list / Automatically	Displays the name of the user (usually first or last name) for	whom the rights	must be set. Filled in automatically when selecting a user number	Names of the registered users	NA	Depends on the users registered in the system
3	The Take in work checkbox	Set the checkbox	Sets the right for the corresponding user to take events into processing	Boolean type	Clear	Set—the user can take events into processing	Clear—the user cannot take events into processing
4	The Close checkbox	Set the checkbox	Sets the right for the corresponding user to close the event without processing	Boolean type	Clear	Set—the user can close an event without processing	Clear—the user cannot close an event without processing
5	The Suspend checkbox	Set the checkbox	Sets the right for the corresponding user to suspend the event processing	Boolean type	Clear	Set—the user can suspend the event processing	Clear—the user cannot suspend the event processing
6	The Track handling checkbox	Set the checkbox	Sets the right for the corresponding user to see the event handling steps taken by other users	Boolean type	Clear	Set—the user sees the event handling steps taken by other users	Clear—the user doesn't see the event handling steps taken by other users
7	The Take any checkbox	Set the checkbox	Sets the right for the corresponding user to take into processing the events with any status	Boolean type	Clear	Set—the user can take into processing the event with any status	Clear—the user cannot take into processing the event with any status
8	The Escalate checkbox	Set the checkbox	Sets the right for the corresponding user to escalate the events (	escalate them to other users for processing)	Boolean type	Clear	Set—the user can escalate	events	Clear—the user cannot escalate	events
9	The Work with escalated checkbox	Set the checkbox	Sets the right for the corresponding user to process the escalated events	Boolean type	Clear	Set—the user can take into processing the escalated events	Clear—the user cannot take into processing the escalated events
10	The Change filter checkbox	Set the checkbox	Sets the right for the corresponding user to apply their own event filters in the interface (see Filtering events in Event information)	Boolean type	Clear	Set—the user can apply	event filters	Clear—the user cannot apply	event filters
11	The Auto-removal of executors checkbox	Set the checkbox	If the checkbox is set, then when the corresponding user logs out of the system,	this user is automatically cleared in all events. The processing steps already made by the user are saved, and the events in processing change their status to Suspended	Boolean type	Clear	Set—when logging out of the system, the user	is	cleared in all events, the processing steps already made by the user are saved	Clear—when logging out of the system, the user	isn't cleared in all events

The Colors tab
Image Added

№	Parameter	Method of setting the parameter value	Parameter description	Representation	Default value	Value range
The Colors table*
1	The Type drop-down list	Select the value from the list	Sets the type of object in the system	Names of system objects	NA	Names of all object types in the system
2	The Number drop-down list	Select the value from the list	Sets the number of object in the system	Sequence of numbers	NA	NA
3	The Name drop-down list	Automatically	Displays the name of the selected object	Names of the registered objects in the system	NA	NA
4	The Event type drop-down list	Select the value from the list	Sets the type of event for the selected object	Event types	NA	Depends on the selected object
5	The Color drop-down list	Select the value from the list or from the Select color panel...	Sets the event background color	Color palette	Black	Corresponds to the standard range of the selected color system
6	The Text color drop-down list	Select the value from the list or from the Select color panel...	Sets the event text color	Color palette	Black	Corresponds to the standard range of the selected color system

The Hotkeys tab

Image Added

№	Parameter	Method of setting the parameter value	Parameter description	Representation	Default value	Value range
The Hotkeys group
1	The To work field	Enter the value in the field	Sets the hotkey by pressing which the operator takes an event into processing. To set a hotkey, place the mouse pointer in the field, then click the required key or key combination on the keyboard	Keys on the keyboard	None	All possible keys and key combinations of the keyboard using Ctrl, Shift и Alt
	The Release field	Enter the value in the field			None
	The Suspend field	Enter the value in the field			None
	The Escalate field	Enter the value in the field			None
	The Show video field	Enter the value in the field			None

*Name of the element isn't displayed in the settings panel of the given object

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Key

General object settings and the Main tab

The Group by tab

The Rights tab

The Hotkeys tab