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Purpose

The Incident manager is designed used for processing events and generating reports (see Events control and processing using the Incident manager).

Functions

The Incident manager provides the following features:

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The Incident manager interface is shown in the figure:

Image Modified

The Incident manager interface consists of three parts:

1. Event grouping interface.
2. Table with a list of events.
3. Event handling interface.

Grouping options:

1. Events grouping panel (1). The events can be grouped by:By the selected
   1. object.
   By
   1. event type.
   By
   1. region.
   2. no grouping — all events are displayed.

   Info
   title Note
   Groups can be sorted alphabetically by clicking on the Object name: Image Removed

   1. Table with a list of events (2). The following information is displayed for each event:
      Status
      1. Indicator of the presence of the camera associated with the event.
      2. Incident handler.
      3. Event status.
      4. Object type.
      5. Object ID.
      6. Object name.
      7. Action — description of the event.
      8. Time
      — time
      1. the event occurred.
      2. Priority.
      3. Time (sec) — the number of seconds since the event occurred.
      4. Last comment entered while processing the event.
      5. All comments entered while processing the event.
      1. Event handling interface (3). The event handling logic is configured based on the requirements of the configured security system (see Creating and configuring the logic of event handling).

      To go to the report at any time, click the Image Removed Interim report button (4) on the top panel.

      The report is built on the basis of the operator's actions during event processing. Typically, the The report will be opened automatically after completing the entire chain of actions, if it is specified in the Incident manager settings.

      Image ModifiedTo print a report, click the Image Removed button, to save a report, click Image Removed and select one of the acceptable formats: XLS, PDF or DOC.