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Note
titleImportantAttention!

In order to generate a report To create the Report by potential violations, the POS-terminal object should be setup and configured in the Axxon you must first create and configure the POS terminal object in POS PSIM (see The POS - terminal object setup).

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Info
titleNote

You can use templates when you create a report.

To add a new template, click Report templatesNew template and fill in the Name and Description fields. The template will use the selected parameters of the current report.

Templates work the same way as templates in the scheduler and can be used interchangeably.

When you create a response using a template, click Report templates at the top of the page and select the required template from the list of saved templates (the required template is highlighted). As a result, the parameters of the current report are updated according to the selected template.

To create a report, select the Report by potential violations from the list of POS reports (see Select the type of general POS report) and edit report parameters in the form that opens.
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  1. From the Create report with grouping drop-down list, select the type of data grouping: by cashiers or by cash desks.
  2. Select the cashiers or cash desks with potential violations you want to display in the report by setting the corresponding checkboxes in the list. Click All to select all available objects. Click None to deselect. Click Show all to expand the object structure. Click Hide all to hide the structure.

    Note
    titleAttention!

    This field is mandatory: the report will not be generated if no value is selected. If you try to generate a report, a warning message will alert you that you must select at least one value from the list.

  3. To use the search when selecting cashiers or cash desks, in the search field, start entering the cashier's last name or the name of the cash desk. The search works from the first character. The results are highlighted in a different color.
  4. By default, the list of cashiers or cash desks is sorted by name. To sort by number, select this option from the Sort by drop-down list.

  5. Select potential violations that must be displayed in the report. If all is selected,
  6. Select Report by potential violations in one way (see Selecting a type of general POS PSIM report section).
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  7. Select cashiers by whom it is necessary to display a report by setting corresponding checkboxes checked in the list (1).

    Info
    titleNote.

    In order to set checkboxes checked in every item of the list click All, to set all checkboxes unchecked click None (2).

    Select potential violations which should be displayed in a report (3). If All is selected
  8. then all types of violations will be displayed in
  9. a
  10. the report:
    • Cancellation of all the goods in the check followed by the addition of positions on the same receipt
  11. -
    • —the cashier cancels all positions in the receipt, taking advantage of the
  12. fact of
    • customer leaving before the receipt printing. After that, the cashier adds the goods of
  13. nest
    • the next customer on the same receipt or closes the receipt with a minimal sum. Money
  14. get
    • gotten for the purchase from the first customer goes to the category of unaccounted money surplus.
    • Unauthorized reduction in the price of the goods
  15. - cashier
    • —cashier enters price manually to reduce the price of
  16. good
    • goods (while selling to accomplice).
    • Unauthorized increase in the price of the goods
  17.  - cashier
    • —cashier enters price manually to increase the price of
  18. good
    • goods. If a customer left before receipt printing, the cashier returns the correct price of the good and receives unaccounted money surplus.
    • Intended ignoring some goods
  19. - cashier
    • —the cashier includes only one good with the smallest price (e.g., package) from all positions of goods. The rest of the goods the cashier misses without payment
  20. for accomplices
    • .
    • Intended change of how the goods look
  21. - cashier read
    • —cashier reads the barcode from another good or from a prepared label instead of the good
  22. which
    • that lies on the counter. If the price of the added position is less than the price of the purchased good, the cashier can give
  23. to
    • the accomplice an expensive good at a low price. Goods
  24. which
    • that are to be inspected in this type of violation are determined
  25. while
    • during inventory.
    • Erroneous double scanning
  26. - cashier
    • —cashier erroneously scans the same
  27. good
    • goods two times. Doesn't perform cancellation of extra
  28. good
    • goods. Cheating in accounts is performed.
    • DISABLED: Unintended
  29. change 
    • change of how the goods look ("Enter product code" number needed)
  30. - as
    • —as a result of error while
  31. manual
    • manually entering the code of
  32. good
    • goods due to the
  33. casher
    • cashier error, some
  34. good
    • goods can be sold as another.
    • Ignoring some goods while scanning
  35. - barcode
    • —the barcode of
  36. good
    • goods is not scanned, but the cashier doesn't pay attention to it and starts processing
  37. of
    • the next
  38. good
    • goods. As a result, the
  39. good is
    • goods are sold without payment.
    • Errors while canceling the quantity of goods
  40. - cashier
    • —cashier makes an error while entering the quantity of goods (e.g., enters 56 instead of 5), cancels this operation, and
  41. forget
    • forgets to enter the correct number and starts to process the next
  42. good
    • goods. As a result, the
  43. good is
    • goods are sold without payment.
    • Cash register reset by the cashier
  44. - cashier
    • —cashier restarts the cash register when the administrator is absent.
    • Not giving the receipt to the customer
  45. - cashier
    • —the cashier settles the account with the customer and doesn't give
  46. him
    • them a receipt.
  47. Receipt
    • The receipt is not closed
  48. ,
    • ; after the customer
  49. leaving
    • leaves, the cashier can cancel goods, discount goods, and
  50. performs
    • perform other actions to make an unaccounted money surplus.
    • Recounting contents of the cash register
  51. - cashier recount
    • —the cashier recounts money when the administrator is absent. Probably with the purpose of taking out an unaccounted money surplus.
    • Intended reduction in the number of the goods
  52. - customer leaving
    • —the customer leaves before the receipt printing.
  53. Cashier
    • The cashier reduces the quantity of goods (e.g., from 2 items to 1 item) and
  54. print
    • prints the receipt.
  55. Than take
    • Then takes the money surplus for 1 item of goods.
    • Cancellation of the receipt when the administrator is absent
  56. - "cancellation of receipt when the administrator is absent" (Key of
    • —the key of the administrator is freely
  57. moving
    • moved between cashiers
  58. )
    • .
    • Intended ignoring some goods using the "Product info" button
  59. - cashier
    • —the cashier presses the "Product info" button. Scans
  60. good, entitles
    • goods and determines a price. Receives cash.
  61. Receipt doesn
    • Doesn't print
  62. , surplus assumes.
    • the receipt and takes the money surplus.
    • Receipt cancellation and opening cash register—the cashier cancels the receipt, then opens the cash register.
  63. The Description field has the description of the violation and is filled in automatically when the violation is selected. 
  64. The Procedure field has the description of the procedure by which the violation is determined and is filled in automatically when the violation is selected. 
  65. From the Receiving data period drop-down list, select the period for which the report must be created.

    1. If you select the Custom period, enter the dates of the

  66. Set the Display data by processing time: checkbox to add time wasted by operator for choosing the event status (4). Time between selecting the string in the detailed report and changing the event status of this string is counted. If the checkbox is not set, the processing time will not be calculated and displayed in the report.  
  67. Specify the period in the following way:
  68. From the Period: drop-down list select the time period for which the report is to be created (5).
  69. If the User defined period is selected, enter the date of
    1. start and end periods for which the report

  70. is to
    1. must be created in

  71. the 
    1. the from and to fields using the Calendar

  72.  tool. Click the Image Removed button near the corresponding field to use the Calendar 
    1.  tool.

  73. If the User defined 2 period is selected, enter additionally the time of start and end periods for which the report is to be created using the Image Removed button.
    If another period type is selected, specifying the date of start and end periods is not needed.
  74. Specify a group of statuses of those potential violations that should be displayed in a report (6). If All is selected then all violations are displayed regardless of their status.
  75. Click Execute (7)
  76. Click the Execute button.

As a result, a general summary table of potential violations according to the specified parameters is displayed. Only those cashiers (cash registers) that you selected and for which there is data are displayed.

In the Total column, the total amount of potential violations by cashiers (cash registers) is displayed by their type. In the column called by cashier name the amount of potential violations registered for this cashier is displayed by their type.. You can also create a detailed report on a specific violation for a specific cashier (cash register) by clicking the number of events in the column. 

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In order to save a general the report by cashier in .xls Excel format, click the Save button.

Example of the report in Excel format:

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You can enable the analysis of cash registers in the background. To do this, in the C:\Program Files (x86)\Axxon PSIM\Modules\Wt2\Web.config file, set the value of the PotentialViolationsEnabled key to 1:

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Info
titleNote

By default, the analysis of cash registers in the background is disabled, and the value of the PotentialViolationsEnabled key is 0.

If there are many cash registers and their analysis is not completed before the end of the user session, then increase the value of the timeout parameter in the C:\Program Files (x86)\Axxon PSIM\Modules\Wt2\Web.config file. The value of the timeout parameter is set in seconds.
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The Report by potential violations is created.