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changes.mady.by.user Gleb Matskevich

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Grouping options

Grouping events sets the event groups according to the specified parameters in the table with the list of events. Possible grouping options are set in the Configuring the events grouping in Incident manager:

  1. no grouping disabled — grouping is disabled, all events are displayed in the list.
  2. region — events are grouped by region.
  3. event — events are grouped by event type.
  4. object — events are grouped by object.

The Object name column contains the grouping parameter and the number of events in the group (in brackets). The Time(sec) column shows the time in seconds until the countdown timer expires. In this case, the last generated event with timer is taken into account for the group.

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Viewing events in group

To view the events in the group, click on its name. Events or subgroups of events of this group After you apply the grouping, the events or subgroups of events with the selected parameter will be displayed in the table with the list of events. The group name consists of the parameter and the number of events in the group:

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To view the events in the group, click on its name:

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Group color

If the settings allow processing the events of the entire group at once, then the group names will be highlighted in color depending on the status of the events in the group:

  • Green, if events in group are pending, taken into processing, escalated or suspended by the current Operator.
  • Red, if the events in group are taken into processing or suspended by another Operator, and also if the processing of events in group is completed by any Operator.
  • Black, if there are no Operators in the system (not a single User is registered in Intellect).

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Info
titleNote

Specific cases of color highlighting of group names:

  • if the current Operator takes into processing an event from the “red” group, then after they complete the first step of event processing, the group will become “green”;
  • if different Operators take into processing different events of the same group, then the group will be “red” for both operators.

  • if Operators use different grouping options, then after one of the Operators completes the first step of event processing, all groups for both Operators will be "red".

Example: Operator 1 uses grouping by objects (cameras), Operator 2 uses grouping by events. Events are generated by cameras. Operator 2 takes into processing an alarm event of any camera. The group becomes "green" for Operator 2. For Operator 1 all groups become "red", because Operator 2 took into processing an alarm event of all cameras. Because of this, for Operator 2 all groups also become "red".

Sorting the group

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To sort the groups alphabetically, click on the Object name field:

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