Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Section


Column
width50%


Panel
borderColor#CCCCCC
bgColor#FFFFFF
titleBGColor#F0F0F0
borderStylesolid
titleOn the page:
Table of Contents



Column


Principle of logic operation

The event processing logic

...

is a sequence of actions that

...

the operator must perform when processing an event in the

...

incident manager.

...

Seven elements are used to perform

...

actions:

  1. Image. The operator can add a frame from a

...

  1. camera or an arbitrary image to the report. Images from maps or cameras can be added automatically.
  2. Button. The button can be used to close the event handling interface and/or to open a report.
  3. Combobox. The operator can select any values ​​from one or several lists.
  4. Comment. The operator can add a comment while

...

  1. processing an event.
  2. Radio button. The operator can

...

  1. select one of the suggested values.
  2. Checkbox. The operator can set one or more checkboxes.
  3. Date/time. The operator can set the accurate date and/or time of the processed event.

The number of elements that can be used in the logic and the number of actions that the operator

...

must perform are

...

unlimited. After the operator

...

performs any action, the next action that

...

the operator and, if necessary, a macro must perform is specified in the element settings

...

. The sequence of actions can be determined by the operator's

...

selection in the previous steps.

Create and configure the logic as follows:

...

If there are several logics, you must create and configure each logic separately.

Creating logic

To create a logic, go to the settings panel of the Incident handler object, select the Logic tab, and create a logic in one of the following ways:

  • Create a new logic: click the + button (2), and in the window that opens,

...

  • enter the name for the new logic (8).

...

  • Create a copy of

...

  • the existing logic

...

  • : select a logic in the list (4) and click the Create copy button (1). The name of the new logic consists of the name of the original logic and the copy number in brackets. For example, for the Logic 1 object, the first copy will be named Logic 1(1), the second copy will be named Logic 1(2).

Image Added
Image Added

As a result, the new logic

...

appears in the list (4).

...

Configuring logic

For the logic to work, you must add elements to it and configure each of them, as well as set the order in which elements are displayed for the operator:

  1. In the list of logics (4), select the logic you want to
  2. be configured
  3. configure.
  4. Add the required number of elements to the logic (5). To add a row to the table, select the last row and press the ↓ key on the keyboard. To delete rows from the table, use the Ctrl + Del key combination.
  5. In the Element ID column, enter the name of each element.
  6. In the Multitasking column, set the ability to switch to processing other events
  7. when
  8. while processing one event
  9. is processed while
  10. , being on the selected logic element:
    1. Select Deny

  11. ,
    1.  so that when this element appears, the operator cannot switch to processing another event until the operator moves to the element with the Allow value or completes processing

  12. the
    1. an event (default value);

    2. Select Allow

  13. , so
    1.  so that when this element appears, the operator can proceed to processing another event.

  14. In the Edit column, set the ability to step back when processing an event, being on the selected logic element:
    1. Select Deny so that the operator cannot step back when processing an event.
    2. Select Allow so that the operator can step back when processing an event.
  15. Select the element that will be displayed first for the operator when processing

  16. the
  17. an event. To do this:

    1. Select an element in the table.
    2. Click the Edit button (6).
    3. In the Starting element drop-down list, select the Yes value.
      Image Modified
    4. Click the OK button.
      As a result,
  18. a check mark
    1. the checkbox will be displayed next to the selected element in the Starting
  19. column
    1.  column of the element table.
      Info
      titleNote

      If you don't select the starting element

  20. is not selected
    1. , then it will be the first element in the list.

  21. Configure each element of the logic and their

  22. correspondence
  23. connection (see Configuring the elements)

  24. .Repeat steps 3-7 for all added logics
  25. .

  26. Click the Apply button (7).

Configuring a logic is complete.

...

Resetting logic for processed events

If the administrator has created an incorrect or incomplete logic and wants to update or edit it, you can reset the event handling processes with this logic for operators so that the updated logic is applied to the event. To do this, change the logic settings by setting the Apply to processed events checkbox and click Apply.

Image Added

As a result, the current event processing with this logic will be reset for operators, and you can start the event processing again with the updated logic.

Example of applying the reset option: the administrator has created a two-step logic, in which the second step is the button without the set Finish parameter and disabled multitasking for this button (see Configuring the button). You cannot complete event processing with such logic. In this case, the administrator can allow multitasking for the button by setting the Apply to processed events checkbox and clicking Apply. As a result, the events processed with this logic will be reset to the Waiting for handling status, and operators can restart the event processing with the updated logic (see Events control and processing using the Incident manager).

Removing logic

To remove The logic of event handling is configured. To delete a logic, select it in the list of logics (4) and click the - button (3). In the window that opens, confirm the removal.

Image Added

Info
titleNote

The logic of event handling processing is applied to an event at the moment when the event gets into the Incident  incident handler and is displayed in the Incident incident manager. Accordingly, if you change the logic, the updated changed logic will be applied to the events that occurred after it was changed. If a the group event processing of the events is enabled, the updated logic will be applied to a the new group of the events after the existing group is closed.