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To install Axxon One , regardless of the with any type of installation, it is necessary to perform do the following steps:

  1. Open

  2. the 
  3. the Axxon One

  4.  distribution
  5.  distribution package.
    Image Modified

  6. Run the

  7. Setup
  8. setup.exe executable file.

    Info
    titleNote

    If you cannot run the installation files downloaded from the

  9. Internet
  10. internet,

  11. do as follows:
  12. allow running programs and unsafe files in Windows OS.

  13. In the dialog

  14. box
  15. window, choose the required language from the list and click the Install button.
    Image Modified

  16. Select the Axxon One installation type in the dialog
  17. box
  18. window by
  19. clicking
  20. selecting the appropriate option
  21. buttonServer and Client—installs Client and Server services. Axxon One Server
  22. :
    1. Clientinstalls only a Client application that allows the user to connect to any Server and perform administration/management/monitoring operations with the protected object based on the permissions granted by the administrator.
      1. Server and client—installation of the client and server services. We recommend selecting this type of installation if you use no more than five servers in one place that must work within the same domain.
        Axxon One server

        1. Interacts with devices (cameras, microphones, inputs, outputs,
    2. etc.
        1. and so on) that constitute a security system.
    3. Writes video footage to archives on system disks;
        1. Stores archived data on its own disk spaces and interacts with archives

    4. on NAS.
        1. located in network storage.

        2. Stores databases of events and databases of object motion metadata.

        3. Analyzes the incoming video using detectors

    5. Hosts metadata database.

    6. Employs detection tools to analyze live video
        1. .

        2. Keeps configurations of the security system, user settings, custom layouts, macros,

    7. etc
        1. and so on.

    8. FailOver Server and Client—installs Client and Server
      1. Failover server and client—installation of the client and server services enhanced with the FailOver capability. In emergency (power outage, network problems), the FailOver technology restores the

    9. Server
      1. server configuration on another

    10. Server. Please refer to the section titled Configuring FailOver VMS for details on how to install VMS with the FailOver capability
      1. server (see Configuring Failover VMS). We recommend selecting this type of installation if you use from 5 to 30 (minimum 3) servers in one place that must work within the same domain.

      2. Client—installation of only the client that allows the user to connect to any server and perform administration/management/monitoring operations with the protected facility based on the permissions granted by the administrator.

        Image Modified

        Info
        titleNote
    11. We offer a separate installation package containing only the Axxon One Client. To obtain it, contact our technical support. You can download additional packages from the official website

      This installation package is intended only for Client updates. You cannot install it on a PC where Axxon One was not previously installed.

      To record
      1. If you use more that 30 servers in one place or if they are located in different places, and you need to have a single user management on all servers, you must consult an AxxonSoft manager or technical support service.

    12. Set the Enable full installation log (increases the time of product installation) checkbox if you want to record all installation-related events to a log file
    13. , select the Enable full installation log checkbox
    14. and control the entire installation process (all available windows described on the page will be displayed).
    15. Click the Next
    16.  button
    17. button.
      A dialog
    18. box prompts you to select the
    19. window with a selection of components for installation opens.

      Image Modified

      Info
      titleNote

      To view the list of components that will be installed

    20. components
    21. ,

    22. click 
    23. click Image Modified.

      Note
      titleAttention!
    24. On
      • In Windows 11 OS and Windows Server 2019 OS, errors
    25. may
      • can occur in the
    26. Server
      • server operation when Guardant drivers are installed.
    27. It is recommended not to install
      • We don't recommend installing Guardant drivers. Installation of Guardant drivers is disabled by default.
      • For the correct installation of Guardant drivers,
    28. it is necessary to
      • you must disable the check of the drivers digital
    29. signature
      • watermark in the operating system and disable Secure Boot in BIOS.
    30. Select
    31. Set the checkboxes

    32. for
    33. next to the components that you want to install. We recommend installing all components.

      Info
      titleNote

      By default, the Axxon One distribution package includes only the basic DetectorPack. For the information on installing DetectorPack add-ons, see Installing DetectorPack add-ons.

    34. Click the Install button. All selected components will be installed. The installation process

    35. may
    36. can take considerable time. After that, the preparation process for

    37. the 
    38. the Axxon One

    39.  installer
    40.  installer will be initiated.
      Image Modified

    41. Note
      titleAttention!

      Starting from Axxon Driver Pack 3.51, this driver package requires the Windows update KB2999226 to be installed. If this update is missing, you will see a warning. To continue installation, download the upgrade from the official Microsoft website. When installing the upgrade, consider the bitness of your system.

    42. Info
      titleNote

      The following

    43. required
    44. software is installed

    45. , if necessary
    46. among the prerequisites:

      1. PostgreSQL 10.8.0
    47. Server
      1. server database. If an older version of PostgreSQL is installed, it is updated to version 10.8.0. A new log database is automatically created (name: ngp,
    48. user name
      1. username: ngp, password: ngp). By default, PostgreSQL is installed on the system disk. You can change the path using the command line options of the installation file (see Silent
    49. install
      1. installation (Quiet Mode)).
      2. NET Framework 2.0, .NET Framework 3.5 SP1 and .NET Framework 4.0.
      3. Acrobat Reader
    50. , which
      1. that is necessary for
    51. exporting
      1. viewing the exported frames in PDF format and printing
    52. freeze frames
      1. them (
    53. see
      1. see Frame export).
    54. Click the Next button
    55. on
    56. in the
    57. setup wizard's
    58. welcome screen of Installation Wizard.
      Image Modified
    59. To proceed with installation, carefully read and accept the terms of the license agreement by selecting the radio button next
    60. to 
    61. to I accept the terms of the License Agreement and click the Next button.
      Image Modified
    62. Select the folder for storing the log database and the metadata database used

    63. in 
    64. in Axxon One

    65. , and click the Next button
    66. Note
      titleAttention!
      • The path to the folder for storing the system log database and
    67. the
      • metadata database
    68. should
      • :
        • can be specified only once during the installation process,
        • must contain only Latin letters and
    69. numbers. Note
        • digits,
        • must be local.
      • The default path is <Drive letter with the largest amount of free memory>:\AxxonOneData\ (in the Data and vmda_db subfolders, respectively). In future, you can place the metadata database in the network storage (see Configuring storage of the system log and metadata). You can change the path by reinstalling Axxon One (without losing the configuration and video archive). 
    70. titleAttention!
      • To reduce the load on the system disk,
    71. it is recommended to store the
      • we recommend storing the system log database and the metadata database on a separate physical disk.
      • To calculate the required amount of disk space for the system log database, the metadata database and Axxon One
    72. software package
      • , you can
    73. use the 
    74. page
      • .
    75. InfotitleNote
    76. The log database and the metadata database will be located in the X:\AxxonOneData\ folder (in the Data and vmda_db subfolders, respectively), where X is the drive letter with the largest amount of free memory.

      In the future, the metadata database can be placed in the network storage (see Configuring storage of the system log and metadata).

    77. Image Modified

    78. By default, shortcuts are added to both

    79. quick launch bar
    80. Quick Launch Toolbar and desktop.

    81. De-select the corresponding checkboxes if
    82. If it's not required, clear the Add shortcut to Quick Launch Toolbar checkbox and the Add shortcut to Desktop checkbox.

    83. By default, upon connecting to the

    84. Server
    85. server, the

    86. Client may
    87. client can be automatically updated (see Automatic update of a remote Client). If it's not required, clear

    88. the
    89. the Create

    90. an
    91. archive for automatic update checkbox. In this case, you can save Axxon One

    92. VMS
    93. installation time, but the

    94. Clients
    95. clients will not be automatically updated upon their connection to the

    96. Server
    97. server.

    98. Click the Next button.
    99. By default, the Axxon
    100. One Server name is identical to the PC name. If the PC name contains forbidden symbols, you have to set an appropriate name for the Server according to the recommendations, and click the Next button.
      Image Removed
    101. One processes are added to Windows Defender Exception. If it's not required, clear the Add processes to Windows Defender Exception checkbox.
      Info
      titleNote

      The Add processes to Windows Defender Exception checkbox is available starting with Axxon One 2.0.8.

    102. Click the Next button.
    103. In the window that opens, select an installation

    104. method
    105. type and click

    106. the
    107. the Next button. 
      If the

    108. Custom installation method is selected, you can perform advanced configuration of the installation of Axxon One
      If the
    109. Standard installation

    110. method
    111. type is selected, you are prompted to select an Axxon-domain (

    112. Step
    113. step 25). Default values will be used for other settings.
      If the Custom installation type is selected, you can perform advanced configuration of the installation of Axxon One. 
      Image Modified

    114. Select a user account in the file browser:

      1. Use default AxxonOne File Browser account.
      2. Use Local System account.
      3. Specify username and password for new or already existing user.
        Image Added

        Note
    115. info
      1. title
    116. Note
      1. Attention!
        • The file browser helps to navigate through the
    117. Server
        • server's file system (such as when choosing disks for
    118. log
        • archive volumes). The user account for the Windows file browser
    119. will be
        • is created with administrator
    120. privileges
        • permissions.
    121. Note
      titleAttention!
        • After installation of Axxon One, make sure that a file browser account has been created in Windows and belongs to the Administrators group.
    122. Use default AxxonOne File Browser account.
    123. Use Local System account.
    124. Specify

    125. username and password for new or already existing user.
      Image RemovedSpecify
    126. the path

    127. to 
    128. to Axxon One

    129.  folders
    130.  folders and configuration files.

    131. Info
      titleNote
    132. By default, the files and folders of the configuration are stored

    133. at
    134. in the

    135. following path:
    136. C:\ProgramData\AxxonSoft\AxxonOne\ folder.

      Image Modified

      Note
      titleAttention!

      The specified paths must contain only Latin characters and digits.

    137. Specify the path to the folder for

    138. installing 
    139. installing Axxon One.

    140. Info
      titleNote
    141. By default, Axxon One

    142. will be
    143. is located in the C:\Program Files\AxxonSoft\AxxonOne\ folder.

    144. NotetitleAttention!
    145. The installation path for Axxon One and its databases should contain only Latin letters and numbers.

    146. Click the Next button.

    147. Specify the range of ports

    148. to be
    149. that are used for the

    150. Server
    151. server. To do

    152. so
    153. this, specify the lower end of the range, as well as the number of ports. This range can be used by the local network administrator

    154. to 
    155. to forward the port manually

    156.  in
    157.  in cases

    158. where
    159. when it is necessary to give the

    160. Client
    161. client access to the

    162. Server
    163. server from another network. The minimum possible number of ports is 20.


    164. For a full list of ports,

    165. see 
    166. see Ports used by

    167. the
    168. Axxon One

    169. Software Package
    170. . After you

    171. install 
    172. install Axxon One, you can change

    173. it
    174. the range of ports manually (

    175. see 
    176. see Configuring the Server ports).
      Image Modified

      Info
      titleNote

      Connected devices only work on ports from the specified range. If not enough ports are allocated, then some of the devices may not work or can be unstable.

      The number of ports that you select affects the scalability of the system. Keep the following in mind when specifying the number of ports:

      • After the
    177. Server
      • server is installed, it occupies 10 ports, including one for sending
    178. E-mails
      • emails (via the SMTP service, see
    179. The E-mail
    180. object
      • ).
        Attention! The
    181. FailOver Server
      • Failover server and
    182. Client
      • client installation type (see Configuring Failover VMS) uses 9 base ports and preset port ranges for each node (see Ports used by the FailOver system);
      • In a 64-bit configuration, 4 ports are required for any number of IP devices. In a 32-bit configuration, 4 ports are required for each 32 cameras;
      • Each archive requires 1 port;
      • 1 port is required for viewing
    183. Video Footage through
      • archive in the Web-Client;
      • 2 ports are required for each decoded video stream on the currently opened layout in the Web-Client;
      • 2 ports
    184.  are
      •  are required for mobile Client;
      • 2 ports are required for any number of
    185. loudspeakers
    186. Object
      • object);
      • 1 port is required for recording metadata into the
    187. DB
      • database;
      • 2 ports are required for operation of service
    188. detection tools operation
      • detectors;
      • 2 ports are required for operation of scene analytics
    189. detection tools operation
      • detectors;
      • 2 ports are required for
    190. neuro tracker operation
      • operation of scene analytics detectors based on Neural tracker;
      • 2 ports
    191.  are
      • are required for
    192. neural counter
      • operation
    193. . Note
      titleAttention!
      Connected devices will only work on ports in the specified range. If not enough ports are allocated, then some of the devices may not work or work unstable
      • of Neural counter.
    194. If necessary,

    195. set
    196. specify an alternative

    197. Server
    198. server address—the

    199. outside local address for a Server behind the 
    200. external address of the switch if the server is behind the NAT. Interface specification format: "IP

    201. -
    202. address1 or DNS

    203. -
    204. name1, IP

    205. -
    206. address2 or DNS

    207. -
    208. name2".

    209. To restrict visibility of the

    210. Servers
    211. servers on particular networks in the list of

    212. Servers
    213. servers during Axxon One

    214. setup
    215. configuration, do the following:

      1. Click the

    216. button
      1. Select network interfaces

    217. ..
      1. button. The Network interfaces window opens.

        Image Modified
      2. By default, use of all available network interfaces on the

    218. Server
      1. server is allowed, meaning that

    219. Servers
      1. servers on the relevant networks

    220. will be
      1. are visible in the list. If you

    221. do not
      1. don't want for the

    222. Servers
      1. servers on the networks of certain network interfaces to be visible in the list, clear the relevant checkboxes.

        Info
        titleNote

        Depending on the network topology, it

    223. will
      1. is still

    224. be
      1. possible

    225. be
      1. to reach the

    226. Servers
      1. servers manually (if broadcasting is allowed between the network segments).

      2. Click the Apply button.

    227. Click the Next button.

    228. Create a new Axxon-domain with the name Default (for the definition of an Axxon-domain see Appendix 1. Glossary). If you want to add the computer to an Axxon-domain at a later time, select Server will be manually added to already existing domain later. Click the Next button.

      Info
      titleNote
      • When reinstalling Axxon One, you have the option of using the previous domain (select Use existing configuration).
    229. InfotitleNote
      • Using the same Axxon-domain name
    230. does not
      • doesn't guarantee that the
    231. Servers
      • servers will be in the same Axxon-domain. To place all
    232. Servers
      • servers into one Axxon-domain, you
    233. should
      • must use Axxon One interface to add each
    234. Server
      • server to the necessary Axxon-domain. Axxon-domain configuration is described in detail in Configuring
    235. Axxon-
    236. Image Modified

      A dialog
    237. box appears
    238. window opens, showing the installation parameters corresponding to the selected type of installation.
      Image Modified
    239. Verify your installation settings and click the Next button to begin installation of Axxon One.
      Installation of Axxon One is then performed.
      Image Modified
      After installation, a new dialog
    240. box will appear
    241. window opens informing you that the installation
    242. of 
    243. of Axxon One
    244.  is completed
    245.  is complete.
      Image Modified
    246. Click the Finish button to confirm completion of the installation.

    Installation of Axxon One is now complete.complete.

    Tip