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  • event handling by the operator according to a pre-configured script;
  • automatic execution of macros that are triggered by certain operator actions;
  • generating a report on the event and operator's actions.

Example of displaying the Incident manager interface:

Example of displaying the report:

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The Incident manager interface module is configured in the following order:

  1. Creating the Incident manager object.
  2. Configuring the Incident manager position on the screen.Selecting events to display in the Incident manager.
  3. Configuring the logic main parameters of event handling in the Incident manager.
  4. Configuring the elements.Setting the events priority in the events filtering and grouping in Incident manager.
  5. Configuring the main parameters of the user rights in Incident manager.