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Table of Contents



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The settings panel for the Incident handler object is shown in the figures. The description of the Incident handler  setting parameters is given in the corresponding tables.

...

Object general settings and the Filters tab

ParameterParameter value setting method

Method for setting the parameter value

Parameter description

Representation

Default value

Range of valuesValue range

1

Identification number field

Automatically

Displays the identification number of the Incident handler interface object in the system

Positive integersNumbers, letters, periods, hyphen, dash and underscore

-

Depends on the number of the Incident handler objects in the system

2

Name field

Enter the value in into the field

Sets the name of the Incident handler object in the system

Latin, Cyrillic and service characters 

Incident handler

A

string

line containing a sequence of any characters (letters,

numbers

digits, service characters except

for

> and < characters), case-insensitive.

Number of characters

-

from 1 to 60

3

Disable checkbox

Set the checkbox

Sets the state (enabled or disabled) of the Incident handler object in the system

Boolean type

No

Clear

Setthe Yes - the Incident handler object is disabled and not isn't used

No - the Clearthe Incident handler object is enabled and in useused

4Incident server drop-down list

Select the value from the list

Specifies Sets the parent Incident server parent object for this the given Incident handler objectNames of the Incident server objects registered in the system Name of the parent Incident server parent objectDepends on the number of the Incident server objects in the system
The Filters tab

5

Type drop-down list

Select the value from the list

Sets the type of objects for which the events should be displayed in the Incident managerwindow

Available object types

-

Depends on the objects created registered in the system.

Only those object types are available for selection for which the value "INFORMATION" or "ALARM" value is selected on the the Events tab in the Processing messages column in the ddi.exe utility (see The Events tab)

6

Number drop-down list

Select the value from the list

Sets the number of the object by for which the events should be displayed in the Incident managerwindow

Positive integersSequence of numbers

-

Depends on the number of the objects of the specified type created registered in the system

7

Name drop-down list

Automatically

Sets the name of the object by for which the events in the Incident manager window should be displayed

Names of the objects created in registered in the system

-

Depends on the objects created registered in the system

8

Event type drop-down list

Select the value from the list

Sets the events displayed in the Incident managerinterface window

Events available to the selected object

-

Depends on the object type

9Logic fieldEnter the value in into the fieldSpecifies Sets the logic that will be used to handle the events of the corresponding object. The logic has to be specified. Otherwise, the selected events will not be displayedLogic name-

A

string

line containing a sequence of any characters (letters,

numbers

digits, service characters except

for

> and < characters), case-insensitive.

Number of characters

-

from 1 to 255

10Priority drop-down listSelect the value from the listPriority level for events of the corresponding objectPriority level-0Depends on the priority templates created on the Main tab
11Timer (secs) fieldEnter the value in into the fieldSpecifies Sets the time in seconds from the moment the event occurred, after which the TIME_IS_OVER event is generated. The timer will also count down the specified time in the interface in the Time (secs) column until it reaches zeroTime in seconds->=0

12

Auto-escalationAutoescalation (s) field

Enter the value in into the field

Sets the time in seconds from the moment the event occurs, after which the event will be automatically escalated. Auto-escalation Autoescalation is performed within one Incident manager and works if the operator has the escalation rights

Time in seconds

-

>=0

13AddClick the buttonOpens the window for selecting events as a group (see Displaying and handling events in bulk)


14ClearClick the buttonClears the table with the selected objects and events


The Logic tab

Parameter value setting methodRange of values

ParameterMethod for setting the parameter valueParameter descriptionRepresentationDefault valueValue range
1Create copy buttoncopyClick the buttonIf you select a logic in the list of logics and click on the button to create a copy, a copy of the selected logic will be created. It will appear in the list of logics---
2+ buttonClick the buttonCreating Creates a new logic---
3

- button 

Click the buttonRemoving Removes the logic selected in the logic list---

4

List of logics

Select the value from the list

Selecting Selectes the logic which elements are displayed in the list on the rightList of the created logics-Depends on the number of the created logics

5

Starting checkboxSet the checkbox

The Selects the element that will be displayed first for the operator when processing the event.

To select the starting element:

  1. Select an element in the table.
  2. Click the Edit button.
  3. In the Starting element drop-down list, select Yes.
  4. Click the OK. button
Boolean typeNoClear

Yes - Setthe element is the starting element in the logic.No -

Clearthe element is not isn't a starting element in logic.

Only one element in the logic can be the starting oneelement

6

Element ID fieldEnter the value in into the fieldElement nameLatin, Cyrillic and service characters -From 0 to 255 characters

7

Element type field

Select the value from the list

Element type Selects the element type (see Configuring the elements)Available element types-

Image

Button

Comboboxes

Comment

Radio buttons

Checkboxes

8Multitasking fieldSelect the value from the listBy default, when processing an event, you can move on to processing other events from any element of logic. Using the Multitasking setting, you can allow or deny the ability to switch to processing another event if the operator is on the selected elementAvailable multitasking values-

Deny: when when this element appears, the operator cannot switch to processing another event until the operator moves to the element with the Allow value or completes processing the event.

Allow: when this element appears, the operator can proceed to processing another event.

Blank field: the multitasking setting of the previous logic element is applied to the selected item.element

9

Edit buttonClick the button

Opens a window for editing the selected element (see Configuring the elements)

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The Main tab


Parameter value setting methodRange of values

ParameterMethod for setting the parameter valueParameter descriptionRepresentationDefault valueValue range
The Priority localization templatewindow group
1Priority levelEnter the value in into the fieldPriority levelPriority numberlevel-Numeric value, positive integer
2Value fieldEnter the value in into the field

Priority description. If the priority description is set, then it will be displayed in the Incident manager, otherwise the priority level will be displayed

Priority description-

A

string

line containing a sequence of any characters (letters,

numbers

digits, service characters except

for

> and < characters), case-insensitive.

Number of characters

-

from 1 to 255

The Columns settingswindow group
3Number of columns fieldCountEnter the value in into the field

Sets the number of columns when displaying the event processing logic in the Incident manager interface

Positive integersSequence of numbers40-100
4Column Columns width fieldsEnter the value in into the field

The Sets the width of the columns in when displaying the event handling interface in pixels or as a percentage of the entire width of the processing logic in the Incident manager interface

Pixels or fractions150 pixelsPercentage values ​​should be set in fractions of 1, for example, 0.25. If a value greater than 1 is specified, then it will be taken in pixels

...