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Configuring a Logic is complete.

Resetting the logic for processed events

If the administrator has created an incorrect or incomplete Logic and wants to edit it, it is possible to reset the event processing jobs with this Logic for operators so that the updated Logic is applied to the event. To do this, after you edit the Logic, set the Apply to processed events check box and click Apply:

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As a result, the current event processing jobs with this Logic will be reset for operators and event processing can be started over with the updated Logic.

Example case: the administrator has created a two-step Logic, in which the second step is a Button without the Finish parameter set and with Multitasking disabled for this Button (see Configuring the button). It is impossible to complete event processing with such Logic. In this case, the administrator can edit the Logic by enabling Multitasking for the Button, then set the Apply to processed events check box and click Apply. As a result, the events processed with this Logic will be reset to the Waiting for handling status and the operators will be able to restart the event processing with the updated Logic (see Events control and processing using the Incident manager).

Removing a Logic

To remove a Logic, select it in the list of Logics (4) and click the - button (3). In the window that opens, confirm the removal:

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