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Note
titleAttention!

In order to generate the Before creating a Report by potential violations, first it is necessary to you must create and configure the the POS terminal object in Axxon POS PSIM (see The POS terminal object setup).

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To create a report, select the Report by potential violations from the list of POS reports (see Selecting a type of general POS report) and edit report parameters in the form that opens.
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  1. From the Create report with grouping drop-down list (1), select the type of data grouping: By cashierby cashiers or By by cash desks.  
  2. Select the cashiers or cash desks with potential violations you want to display in the report by setting the corresponding checkboxes in the list (2). To use the search when selecting cashiers or cash desks, in the search field (3) start entering the cashier's last name or the name of cash desk. The search works starting from the first character. The results will be highlighted in a different color. Click All to select all found/available cashiers or cash desksavailable objects. Click None to deselect. Click Show all to expand the cashiers or cash desks objects structure. Click Hide all to hide the structure. By default, the list of cashiers or cash desks structureis sorted by name. To sort by number, select this option from the Sort by drop-down list (3).

    Note
    titleAttention!

    This field is mandatory: the report will not be generated if no value is selected. If you try to generate a report, a warning message will alert you that you should must select at least one value from the list.

  3. To use the search when selecting cashiers or cash desks, in the search field (4), start entering the cashier's last name or the name of cash desk. The search works from the first character. The results are highlighted in a different color. 

  4. Select potential violations which should must be displayed in the report (45). If All all is selected, then all types of violations will be displayed in the report:
    • Cancellation of all the goods in the check followed by the addition of positions on the same receipt — cashier —cashier cancels all positions in receipt taking advantage of the fact of customer leaving before the receipt printing. After that cashier adds goods of nest next customer on the same receipt or closes the receipt with minimal sum. Money get got for the purchase from the first customer goes to category of unaccounted money surplus.
    • Unauthorized reduction in the price of the goods — cashier —cashier enters price manually to reduce price of good goods (while selling to accomplice).
    • Unauthorized increase in the price of the goods — cashier —cashier enters price manually to increase price of goodgoods. If customer left before receipt printing cashier returns correct price of good and receives unaccounted money surplus.
    • Intended ignoring some goods — cashier —cashier includes only one good with the smallest price (e.g. package) from all positions of goods. The rest of goods cashier misses without payment for accomplices.
    • Intended change of how the goods look — cashier read —cashier reads barcode from another good goods or from prepared label instead of good goods which lies on the counter. If price of added position is less than price of purchased good the cashier can give to accomplice expensive good at a low price. Goods which are to be inspected in this type of violation are determined while inventory.
    • Erroneous double scanning — cashier —cashier erroneously scans the same good goods two times. Doesn't perform cancellation of extra good. Cheating in accounts is performed.
    • DISABLED: Unintended change of how the goods look ("Enter product code" number needed) — as —as a result of error while manual entering the code of good goods due to the cashier error some good goods can be sold as another.
    • Ignoring some goods while scanning — barcode —barcode of good goods is not scanned, but cashier doesn't pay attention to it and starts processing of the next goodgoods. As a result the good is goods are sold without payment.
    • Errors while canceling the quantity of goods — cashier —cashier makes an error while entering the quantity of goods (e.g. enters 56 instead of 5), cancels this operation and forget forgets to enter the correct number and starts to process the next goodgoods. As a result the good is goods are sold without payment.
    • Cash register reset by the cashier — cashier —cashier restarts the cash register when the administrator is absent.
    • Not giving the receipt to the customer — cashier —cashier settles account with customer and doesn't give him them a receipt. Receipt is not closed, after the customer leaving cashier can cancel goods, discount goods and performs other actions to make an unaccounted money surplus.
    • Recounting contents of the cash register — cashier recount —cashier recounts money when the administrator is absent. Probably with purpose of taking out unaccounted money surplus.
    • Intended reduction in the number of the goods — customer leaving —customer leaves before the receipt printing. Cashier reduces quantity of goods (e.g. from 2 items to 1 item) and print prints receipt. Than take Then takes the money surplus for 1 item of goods.
    • Cancellation of the receipt when the administrator is absent — k—key of administrator is freely moving moved between cashiers.
    • Intended ignoring some goods using the "Product info" button — cashier —cashier presses the "Product info" button. Scans goodgoods, entitles a price. Receives cash. Doesn't print the receipt and and takes the money surplus.
    • Receipt cancellation and opening cash registercashier cancels the receipt, then opens the cash register.
  5. The Description field (56) has the description of the violation and is filled in automatically when the violation is selected. 
  6. The Procedure field (67) has the description of the procedure by which the violation is determined, and is filled in automatically when the violation is selected. 
  7. From the Receiving data period drop-down list (78), select the period of time for which the report should must be created.

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    titleNote

    If the

    Custom

     Custom period is selected, enter the date of start and end periods for which the report

    should

    must be created in the from and to fields using the Calendar tool. Click the

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     Image Added button near the corresponding field to use the Calendar tool.

  8. Click the Execute button.

As a result, a summary table of potential violations according to the specified parameters is displayed. Only those cashiers (cash registers) that you selected and for which there is data are displayed.

In the Total column, the total amount of potential violations by their type cashiers (cash registers) is displayed. In the cashier's name or cash desk's name column the amount of potential violations registered for this cashier or cash desk is displayed.You can also create a detailed report on a specific violation for a specific cashier (cash register) by clicking the number of events in the column. 

In order to save the report in .xls Excel format, click the the Save button.

Example of the report in .xls Excel format:

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You can enable the analysis of cash registers It is possible to enable cash desks analysis running in the background. To do this, in the C:\Program Files (x86)\Axxon PSIM\Modules\Wt2\webWeb.config file, set the value of the the PotentialViolationsEnabled key to 1:

Info
titleNote
  • By default, the analysis of cash desks analysis registers in the background is disabled and the value of the the PotentialViolationsEnabled key is 0.
  • If there are many cash desks registers and their analysis is not completed before the end of the user session, then increase the value of the timeout parameter in the C:\Program Files (x86)\Axxon PSIM\Modules\Wt2\webWeb.config file. The value of the timeout parameter is set in seconds.

The Report by potential violations is generatedcreated.