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The event handling logic in Incident manager is logic of event handling is a sequence of actions that should be performed by an operator when processing an event in the Incident manager.

For their implementation, 6 elements are used to perform the actions:

  1. Image. The operator can add a frame from a video camera or an arbitrary image to the report. Images from maps or cameras can be added automatically.
  2. Button. The button can be used to close the event handling interface and/or to open a report.
  3. ComboboxesCombobox. The operator can select values ​​from one or several lists.
  4. Comment. The operator can add a comment while handling the event.
  5. Radio buttonsbutton. The operator can choose one of the suggested values.
  6. CheckboxesCheckbox. The operator can set one or more checkboxes.

...

  1. Go to the Logic tab of the Incident managerhandler object settings panel.
  2. Click the + button (2) and in the appeared window enter the name for the new logic (8). You can also create a copy of an existing logic, for this it is neceessary necessary to select the logic in the list (4) and click Create copy (1). As a result, the new logic will appear in the list (4).

  3. In the list of logics (4), select the logic to be configured.
  4. Add the required number of elements to the logic (5). To add a row to the table, select the last row and press the ↓ key on the keyboard. To delete rows from the table, use the Ctrl + Del key combination.
  5. In the Element ID column, enter the name of each element.
  6. By default, when processing an event, you can move on to processing other events from any element of logic. If necessary, in In the Multitasking column, you can allow or deny set the ability to switch to processing another event if the operator is other events when one event is processed while on the selected logic element:
    1. Select Deny, so that when this element appears, the operator cannot switch to processing another event until the operator moves to the element with the Allow value or completes processing the event .(default);

    2. Select Allow, so that when this element appears, the operator can proceed to processing another event.

    3. Leave blank to apply the multitasking setting of the previous logic element to the selected item.

  7. Select the element that will be displayed first for the operator when processing the event. To do this:

    1. Select an element in the table.
    2. Click the Edit button (6).Image Removed
    3. In the Starting element drop-down list, select Yes.
      Image Added
    4. Click the OK button.
      As a result, a check mark will be displayed next to the selected element in the Starting column of the element table.

      Info
      titleПримечаниеNote

      If the starting element is not selected, then it will be the first element in the list.


  8. Configure each element of logic and their correspondence (see Configuring the elements).
  9. Repeat steps 3-7 for all added logics.
  10. Click the Apply button (47).

The logic of event handling is configured. To delete a logic, select it in the list of logics (4) and click the - button (3).

Info
titleNote

The logic of event handling is applied to an event at the moment when the event gets into the Incident handler and is displayed in the Incident manager. Accordingly, if you change the logic, the updated logic will be applied to the events that occurred after it was changed. If a group processing of the events is enabled, the updated logic will be applied to a new group of the events after the existing group is closed.