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Table of Contents



Column


The settings panel for the Incident manager interface object is shown in the figures. The description of the Incident manager setting parameters is given in the corresponding tables.

...

General object settings and the Main tab

Image Modified

Parameter

Parameter value setting method

Method for setting the parameter value

Parameter description

Representation

Default value

Range of values

Value range

1

Identification number

* field

Automatically

Displays the identification number of the Incident manager interface object in the system

Positive integers

Numbers, letters, periods, hyphen, dash and underscore

-

Depends on the number of the Incident manager objects in the system

2

Name

* field

Type-in

Enter the value

in

into the field

Sets the name of the Incident manager object in the system

Latin, Cyrillic and service characters 

Incident manager

A

string

line containing a sequence of any characters (letters,

numbers

digits, service characters except

for

> and < characters), case-insensitive.

Number of characters

-

from 1 to 60

3

Disable

checkbox

Set the checkbox

Sets the state (enabled or disabled) of the Incident manager object in the system

Boolean type

No

Clear

Yes - the 

Set—the Incident manager object is disabled and

not

isn't used

No - the 

Clear—the Incident manager object is enabled and

in use

used

4

Display

drop-down list

Select the value from the list

Sets the Display parent
Display
object for this Incident manager object

Names of the Display objects created in the system

Name of the Display parent

Display object

object

Depends on the number of the Display objects in the system

5


X

 field

 

Type-in

Enter the value

in

into the field


Sets the X coordinate

of

in the horizontal axis for the upper left corner of the Incident manager interface window

along the horizontal X axis

%

relative to

of the screen width

-

From 0 to M*100, where M is the number of the installed monitors

Y

 field

Type-in

Enter the value

in

into the field


Sets the Y coordinate

of

in the vertical axis for the upper left corner of the Incident manager interface window

along the vertical Y axis

%

relative to

of the screen height

-

From 0 to M*100, where M is the number of the installed monitors

6

W

 field

 

Type-in

Enter the value

in

into the field

Sets the width of the Incident manager interface window

%

relative to

of the screen width

-

From 0 to M*100, where M is the number of the installed monitors

H

 field

 

Type-in

Enter the value

in

into the field

Sets the height of the Incident manager interface window

%

relative to

of the screen height

-

From 0 to M*100, where M is the number of the installed monitors

7

Allow moving

checkbox

Set the checkbox

Allows

to manually change the position of the 

moving the Incident manager interface window manually

Boolean type

No

Clear

Set—allow moving

Yes - allow to manually move

the Incident manager window

No - prohibit to manually move

manually

Clear—disable moving the Incident manager interface window manually

8
Х
The × buttonClick the button

Opens a test window

for specifying

set the position of theIncident manager

interface

window

---
9Monitor
 drop-down list
 

Select the value from the list

Defines
Sets the number of the monitor in the system for which the coordinates are
being setMonitor numbers in the operating system
specifiedNumbers of the monitors in OS1From 1 to 16
Filters
The Main tab
10

Type drop-down list

Select from the list
Sets the type of objects for which the events should be displayed in the Incident manager window

Available object types

-

Depends on objects created in the system.

Only those object types are available for selection for which the value "INFORMATION" or "ALARM" is selected on the Events tab in the Processing messages column in the ddi.exe utility (see The Events tab).

11

Number drop-down list

Select from the list

Sets the number of the object by which the events should be displayed in the Incident manager window

Positive integers

-

Depends on the number of objects of the specified type created in the system

12

Name drop-down list

Automatically

Sets the name of the object by which the events in the Incident manager window should be displayed

Names of objects created in the system

-

Depends on objects created in the system.

13

Event type drop-down list

Select from the list

Sets the events displayed in the Incident manager interface window

Events available to the selected object

-

Depends on the object type

14Logic fieldType-in the value in the fieldSpecifies the logic that will be used to handle the events of the corresponding objectLogic name-

A string containing a sequence of any characters (letters, numbers, service characters except for > and <), case-insensitive.

Number of characters - from 1 to 255

15Priority drop-down listSelect from the listPriority level for events of the corresponding objectPriority level-Depends on the priority templates created on the Main tab16Timer(sec) fieldType-in the value in the fieldSpecifies the time in seconds from the moment the event occurred, after which the TIME_IS_OVER event is generated. The timer will also count down the specified time in the interface in the Time(sec) column until it reaches zero.Time in seconds->=0Without groups

17

Interfaces for escalations list

Set the checkbox

Specifies the Incident manager objects to which the operator can escalate events

List of Incident manager objects available in the system

-

Depends on the number of Incident manager objects created in the system

Logic tab
Image Removed

...

...

- button

...

4

...

Select from the list

...

5

...

The element that will be displayed first for the operator when processing the event.

To select the starting element:

  1. Select an element in the table.
  2. Click the Edit button.
  3. In the Starting element drop-down list, select Yes.
  4. Click OK.

...

Yes - the element is the starting element in the logic.

No - the element is not a starting element in logic.

Only one element in the logic can be the starting one.

...

6

...

7

...

Select from the list

...

Image

Button

Comboboxes

Comment

Radio buttons

Checkboxes

...

Deny: when this element appears, the operator cannot switch to processing another event until the operator moves to the element with the Allow value or completes processing the event.

Allow: when this element appears, the operator can proceed to processing another event.

Blank field: the multitasking setting of the previous logic element is applied to the selected item.

...

9

...

Opens a window for editing the selected element (see Configuring the elements)

...

Incident servers Set the checkbox

Sets the Incident server and Incident handler objects, the events and processing logic from which will be displayed in the interface

Boolean typeClear

Set—use the selected Incident server or Incident handler objects

Clear—do not use the selected Incident server or Incident handler objects

11"In work" hotkeyEnter the value into the field

Sets a

Main tab

Image Removed

3 drop-down listThe  The make with the event be highlighted .4 drop-down listVideo for  methods - . - Surveillance Monitor.Type-in the value in columns when displaying the event processing logic Incident manager

ParameterParameter value setting methodParameter descriptionRepresentationDefault valueRange of values
1Data server fieldType-in the value in the field

Address of the server to which the data about the operator's actions in the Incident manager should be sent.

Attention! This feature is not available in the current Intellect version.

-http://localhost:5000/-
2"In work" hotkey fieldType-in the value in the field

A hotkey, using which the operator can start processing the event.  To To set the hotkey, place the mouse cursor in the field and the field and press the required key or key combination on the keyboard.

Keyboard keys-

All possible keyboard keys and key combinations using Ctrl, Shift and Alt.

12Map

Select the value from the list

Sets the Map object, which will be linked with the Incident manager.

In the Incident manager, the operator can

highlight the object

on the map

from which the event was received

List of Map objects available in the system

-

Depends on the number of the Map objects created in the system

13Video

Select the value from the list

Sets the video display mode for archive and live video on event in the Incident managerAvailable display modesActiveX

ActiveX

archive will open in a separate window

Monitor

archive will open on the selected

5Priority levelType-in the value in the fieldPriority levelPriority number-Numeric value, positive integer
6Value fieldType-in the value in the field

Priority description. If the priority description is set, then it will be displayed in the Incident manager, otherwise the priority level will be displayed.

Priority description-

A string containing a sequence of any characters (letters, numbers, service characters except for > and <), case-insensitive.

Number of characters - from 1 to 255

Video surveillance monitor

14Maximum number of online eventsEnter the value into 7Number of columns field the fieldSets the maximum number of events that can be simultaneously displayed in the interfacePositive integers40-100
8Column width fieldsType-in the value in the field

The width of the columns in the event handling interface in pixels or as a percentage of the entire width of the Incident manager interface.

Pixels or fractions150 pixelsPercentage values ​​should be set in fractions of 1, for example, 0.25. If a value greater than 1 is specified, then it will be taken in pixels.
Sequence of numbers1010-5000

The Group by tab

Image RemovedImage Added

Parameter value setting methodRange of values

ParameterMethod for setting the parameter valueParameter descriptionRepresentationDefault valueValue range
1Filtering drop-down listGroup bySelect the value from the list

Sets the way method of filtering grouping events in the Incident manager

Available filtering grouping methodsOperatoroperator's selectionby

operator

— the

's selection—the operator can choose the

filtering

grouping method in the Incident manager interface

.by default — the event filtering

disabled—the event grouping is disabled

.

by

region

 — the

—the events are

filtered

grouped by region

.

by

event

 — the

—the events are

filtered

grouped by event type

.

by

object

 — the

—the events are

filtered

grouped by object

.

2Process all filtered checkboxwhole groupSet the checkbox

Sets the ability to block events in a filtered group two options:

  1. Blocking of group events for processing by other operators in case

if
  1. one operator

has already started processing an
  1. took the event from the group into processing. In this case, the events of the group

are
  1. remain available for processing only by this operator

.
  1. When one event of the selected group is escalated, all events of this group will be escalated too
Boolean typeNoClear

Yes - events Set—events of the filtered group are blocked for other operators if one operator has already started processing an event from the group. When one event from a group is escalated, the whole group is escalated

Clear—events No - events of the filtered group are not blocked if the operator has already started processing an event from the group.

3Close all filtered checkboxSet the checkbox

Sets the ability to close the entire filtered group of events when processing one event from the group

Boolean typeNo

Yes - closing the filtered event group is enabled

No - closing the filtered event group is disabled

When one event is escalated, the whole group is not escalated

34Grouping in list drop-down listSelect the value from the listSets the way method of grouping events in the event listAvailable grouping methodsno grouping

no grouping - all —all events will be displayed in the event display window without grouping. If filtering is set, then all events of the selected filter will be displayed.

by event - the —the events will be grouped by object type/object ID/event type/logic ID.

54Show only first event in the group. Close others without processing checkboxSet the checkbox

Sets the event display options within a group

Boolean typeNoClear

Yes - only Set—only the first event from the group is displayed, the rest of the events are closed without processing after the first event is processed

No - all Clear—all events of the group are displayed

The Rights tab

Image RemovedImage Added

Parameter value setting methodRange of valuesEscalate checkbox escalate NoYes - escalate No - the escalate 5Suspend checkbox suspend the event processing

Yes - the user can suspend the event processing

No - the user cannot suspend the event processing

Parameter

Method for setting the parameter value

Parameter description

Representation

Default value

Value range

1

Number drop-down list

Select the value from the list

User The number of the user for whom who the rights are to should be setPositive integers-

Depends on the number of the users registered in the system

2

Name drop-down list

Select the value from the list

User The name of the user (usually first or last name) for whom who the rights are to should be set. Filled in automatically when choosing selecting a user number

Names of the registered users

-

Depends on the users registered in the system

3Take in workSet the checkboxSets the right for the corresponding user to take events into processingBoolean typeClear

Set—the user can take events into processing

Clear—the user cannot take events into processing

4

CloseClose checkbox

Set the checkbox

Sets the right for the corresponding user to close the event without processing

Boolean typeNo

Clear

Yes - the Set—the user can close the an event without processingNo - the

Clear—the user cannot close the an event without processing4

5SuspendSet the checkboxSets the right for the corresponding user to suspend the event processingBoolean typeClear

Set—the user can

suspend the event processing

Clear—the user cannot

suspend the event processing

6Track handlingSet the checkboxSets the right for the corresponding user to see the event handling steps taken by other usersBoolean typeClear

Set—the user sees the event handling steps taken by other users

Clear—the user does not see the event handling steps taken by other users

7Take anySet the checkboxSets the right for the corresponding user to take into processing the events with any statusBoolean typeNoClear

Set—the user can take into proccesing the event with any status

Clear—the user cannot take into proccesing the event with any status

8

Escalate

Set the checkbox

Sets the right for the corresponding user to escalate the events (give them to other users for processing)

Boolean type

Clear

Set—the user can escalate the event

Clear—the user cannot escalate the event

9Work with escalatedSet the checkboxSets the right for the corresponding user to process the escalated eventsBoolean typeClear

Set—the user can take into processing the escalated events

Clear—the user cannot take into processing the escalated events