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The settings panel for the Incident manager interface object is shown in the figures. The description of the Incident manager setting parameters is given in the corresponding tables.
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General object settings and the Main tab
№ | Parameter |
Method for setting the parameter value | Parameter description | Representation | Default value |
Value range | |
1 | Identification number |
Automatically | Displays the identification number of the Incident manager interface object in the system |
Numbers, letters, periods, hyphen, dash and underscore | - | Depends on the number of the Incident manager objects in the system |
2 | Name |
Enter the value |
into the field | Sets the name of the Incident manager object in the system | Latin, Cyrillic and service characters | Incident manager | A |
line containing a sequence of any characters (letters, |
digits, service characters except |
> and < characters), case-insensitive. Number of characters |
—from 1 to 60 | |
3 | Disable |
Set the checkbox | Sets the state (enabled or disabled) of the Incident manager object in the system | Boolean type |
Clear |
Set—the Incident manager object is disabled and |
isn't used |
Clear—the Incident manager object is enabled and |
used | |
4 | Display |
Select the value from the list | Sets the Display parent |
object for this Incident manager object | Names of the Display objects created in the system | Name of the Display parent |
object | Depends on the number of the Display objects in the system |
5 | X |
|
Enter the value |
into the field | Sets the X coordinate |
in the horizontal axis for the upper left corner of the Incident manager interface window |
% |
of the screen width | - | From 0 to M*100, where M is the number of the installed monitors |
Y |
Enter the value |
into the field | Sets the Y coordinate |
in the vertical axis for the upper left corner of the Incident manager interface window |
% |
of the screen height | - | From 0 to M*100, where M is the number of the installed monitors |
6 | W |
|
Enter the value |
into the field | Sets the width of the Incident manager interface window | % |
of the screen width | - | From 0 to M*100, where M is the number of the installed monitors |
H |
|
Enter the value |
into the field | Sets the height of the Incident manager interface window | % |
of the screen height | - | From 0 to M*100, where M is the number of the installed monitors |
7 | Allow moving |
Set the checkbox | Allows |
moving the Incident manager interface window manually | Boolean type |
No
Clear | Set—allow moving |
the Incident manager window |
manually Clear—disable moving the Incident manager interface window manually |
8 |
The × button | Click the button | Opens a test window |
set the position of theIncident manager |
window | - | - | - |
9 | Monitor |
Select the value from the list |
Sets the number of the monitor in the system for which the coordinates are |
specified | Numbers of the monitors in OS | 1 | From 1 to 16 |
The Main tab | ||||||
10 |
Type drop-down list
Available object types
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Depends on objects created in the system.
Only those object types are available for selection for which the value "INFORMATION" or "ALARM" is selected on the Events tab in the Processing messages column in the ddi.exe utility (see The Events tab).
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Number drop-down list
Select from the list
Positive integers
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Depends on the number of objects of the specified type created in the system
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Name drop-down list
Automatically
Sets the name of the object by which the events in the Incident manager window should be displayed
Names of objects created in the system
-
Depends on objects created in the system.
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Event type drop-down list
Select from the list
Events available to the selected object
-
Depends on the object type
A string containing a sequence of any characters (letters, numbers, service characters except for > and <), case-insensitive.
Number of characters - from 1 to 255
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Interfaces for escalations list
Set the checkbox
Specifies the Incident manager objects to which the operator can escalate events
List of Incident manager objects available in the system
-
Depends on the number of Incident manager objects created in the system
Logic tab
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№
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- button
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4
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Select from the list
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5
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The element that will be displayed first for the operator when processing the event.
To select the starting element:
- Select an element in the table.
- Click the Edit button.
- In the Starting element drop-down list, select Yes.
- Click OK.
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Yes - the element is the starting element in the logic.
No - the element is not a starting element in logic.
Only one element in the logic can be the starting one.
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6
...
7
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Select from the list
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Image
Button
Comboboxes
Comment
Radio buttons
Checkboxes
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Deny: when this element appears, the operator cannot switch to processing another event until the operator moves to the element with the Allow value or completes processing the event.
Allow: when this element appears, the operator can proceed to processing another event.
Blank field: the multitasking setting of the previous logic element is applied to the selected item.
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9
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Opens a window for editing the selected element (see Configuring the elements)
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Incident servers | Set the checkbox | Sets the Incident server and Incident handler objects, the events and processing logic from which will be displayed in the interface | Boolean type | Clear | Set—use the selected Incident server or Incident handler objects Clear—do not use the selected Incident server or Incident handler objects |
11 | "In work" hotkey | Enter the value into the field | Sets a |
Main tab
№ | Parameter | Parameter value setting method | Parameter description | Representation | Default value | Range of values | ||||||
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1 | Data server field | Type-in the value in the field | Address of the server to which the data about the operator's actions in the Incident manager should be sent. Attention! This feature is not available in the current Intellect version. | - | http://localhost:5000/ | - | ||||||
2 | "In work" hotkey field | Type-in the value in the field | A hotkey, using which the operator can start processing the event. To To set the hotkey, place the mouse cursor in the field and the field and press the required key or key combination on the keyboard. | Keyboard keys | - | All possible keyboard keys and key combinations using Ctrl, Shift and Alt. | ||||||
12 | Map | drop-down listSelect the value from the list | The Sets the Map object, which will be linked with the Incident manager. | The In the Incident manager, the operator can | make highlight the object | with the event be highlighted on the map | .from which the event was received | List of Map objects available in the system | - | Depends on the number of the Map objects created in the system | ||
13 | Video | drop-down listSelect the value from the list | Video Sets the video display mode | forfor archive and live video on event in the Incident manager | Available display | methodsmodes | ActiveX | ActiveX | - —archive will open in a separate window | .Monitor | - —archive will open on the selected | Surveillance Monitor.|
5 | Priority level | Type-in the value in the field | Priority level | Priority number | - | Numeric value, positive integer | ||||||
6 | Value field | Type-in the value in the field | Priority description. If the priority description is set, then it will be displayed in the Incident manager, otherwise the priority level will be displayed. | Priority description | - | A string containing a sequence of any characters (letters, numbers, service characters except for > and <), case-insensitive. Number of characters - from 1 to 255 | ||||||
Video surveillance monitor | ||||||||||||
14 | Maximum number of online events | Enter the value into | 7 | Number of columns field | Type-in the value inthe field | Sets the maximum number of | columns when displaying the event processing logicevents that can be simultaneously displayed in the | Incident managerinterface | Positive integers | 4 | 0-100 | |
8 | Column width fields | Type-in the value in the field | The width of the columns in the event handling interface in pixels or as a percentage of the entire width of the Incident manager interface. | Pixels or fractions | 150 pixels | Percentage values should be set in fractions of 1, for example, 0.25. If a value greater than 1 is specified, then it will be taken in pixels. | ||||||
Sequence of numbers | 10 | 10-5000 |
The Group by tab
№ | Parameter | Parameter value setting methodMethod for setting the parameter value | Parameter description | Representation | Default value | Range of valuesValue range |
1Filtering | drop-down listGroup by | Select the value from the list | Sets the way method of filtering grouping events in the Incident manager | Available filtering grouping methods | Operatoroperator's selectionby | operator — the's selection—the operator can choose the filteringgrouping method in the Incident manager interface .by default — the event filteringdisabled—the event grouping is disabled .byregion — the—the events are filteredgrouped by region .byevent — the—the events are filteredgrouped by event type .byobject — the—the events are filteredgrouped by object . |
2 | Process all filtered checkboxwhole group | Set the checkbox | Sets the ability to block events in a filtered group two options:
| Boolean type | NoClear | Yes - events Set—events of the filtered group are blocked for other operators if one operator has already started processing an event from the group. When one event from a group is escalated, the whole group is escalated Clear—events No - events of the filtered group are not blocked if the operator has already started processing an event from the group. |
3 | Close all filtered checkbox | Set the checkbox | Sets the ability to close the entire filtered group of events when processing one event from the group | Boolean type | No | Yes - closing the filtered event group is enabled No - closing the filtered event group is disabled |
When one event is escalated, the whole group is not escalated | ||||||
34 | Grouping in list drop-down list | Select the value from the list | Sets the way method of grouping events in the event list | Available grouping methods | no grouping | no grouping - all —all events will be displayed in the event display window without grouping. If filtering is set, then all events of the selected filter will be displayed. by event - the —the events will be grouped by object type/object ID/event type/logic ID. |
54 | Show only first event in the group. Close others without processing checkbox | Set the checkbox | Sets the event display options within a group | Boolean type | NoClear | Yes - only Set—only the first event from the group is displayed, the rest of the events are closed without processing after the first event is processed No - all Clear—all events of the group are displayed |
The Rights tab
№ | Parameter | Parameter value setting methodMethod for setting the parameter value | Parameter description | Representation | Default value | Range of valuesValue range | ||||
1 | Number drop-down list | Select the value from the list | User The number of the user for whom who the rights are to should be set | Positive integers | - | Depends on the number of the users registered in the system | ||||
2 | Name drop-down list | Select the value from the list | User The name of the user (usually first or last name) for whom who the rights are to should be set. Filled in automatically when choosing selecting a user number | Names of the registered users | - | Depends on the users registered in the system | ||||
3 | Take in work | Set the checkbox | Sets the right for the corresponding user to take events into processing | Boolean type | Clear | Set—the user can take events into processing Clear—the user cannot take events into processing | ||||
4 | CloseClose checkbox | Set the checkbox | Sets the right for the corresponding user to close the event without processing | Boolean typeNo | Clear | Yes - the Set—the user can close the an event without processingNo - the Clear—the user cannot close the an event without processing4 | ||||
5 | Escalate checkboxSuspend | Set the checkbox | Sets the right for the corresponding user to | escalatesuspend the event processing | Boolean type | NoClear | Yes -Set—the user can | escalate suspend the event processing | No - the Clear—the user cannot | escalate suspend the event processing | 5
6 | Suspend checkboxTrack handling | Set the checkbox | Sets the right for the corresponding user to see the event handling steps taken by other users | Boolean type | Clear | Set—the user sees the event handling steps taken by other users Clear—the user does not see the event handling steps taken by other users | ||||
7 | Take any | Set the checkbox | Sets the right for the corresponding user to take into processing the events with any status | suspend the event processingBoolean type | No | Clear | Set—the user can take into proccesing the event with any status Clear—the user cannot take into proccesing the event with any status | |||
8 | Escalate | Set the checkbox | Sets the right for the corresponding user to escalate the events (give them to other users for processing) | Boolean type | Clear | Set—the user can escalate the event Clear—the user cannot escalate the event | ||||
9 | Work with escalated | Set the checkbox | Sets the right for the corresponding user to process the escalated events | Boolean type | Clear | Set—the user can take into processing the escalated events Clear—the user cannot take into processing the escalated events |