If a new POS terminal is to be integrated into POS PSIM, then provide AxxonSoft with essential information on this POS terminal in one of the following ways:
- Using POS PSIM: see Collecting POS terminal logs using POS PSIM.
- Using a special utility (without POS PSIM installation): see Collecting POS terminal logs using a special utility.
Before start, check if a POS terminal supports data transmission over Ethernet or via the COM port. This information can be found on the official website of POS terminal manufacturer or in the documentation.
Collecting POS terminal logs using POS PSIM
Follow these steps to gather required information about POS terminal using POS PSIM:
- If the POS terminal supports data transmission over Ethernet or via the COM port, then install Axxon PSIM on the computer and then install POS PSIM (if it is not already installed).
- Connect the POS terminal to this computer.
- Run POS PSIM.
Create a POS terminal object and set up the connection between POS terminal and POS PSIM – see Selecting the type of POS terminal and setting the connection parameters.
- Shut down POS PSIM.
- Enable logging – see Enabling and disabling the logging function.
- Run POS PSIM.
- Start using the POS terminal, i.e. issuing receipts. It is highly recommended to do all the operations including Cancel, Return, etc.
After doing all the operations on the POS terminal, send the log file with copies of receipts to AxxonSoft.
Collecting POS terminal logs using a special utility
Follow these steps to gather required information about POS terminal using a special utility:
- If the POS terminal supports data transmission over Ethernet or via the COM port, download the POS Terminal Data Collection Utility at the AxxonSoft web-site.
- Extract downloaded archive into any folder.
- Connect the POS terminal to the computer.
- Run the ProtocolLicenser.exe executable file. The Read protocol from service window opens.

- In the Log file name field specify a full path to the folder where the file with gathered info is to be saved. By default, the file is stored in the folder to which the archive with the utility is unpacked.
- If the POS terminal is connected to the computer via COM-port, specify connection parameters in the COM tab.
- If the POS terminal is connected to the computer via Ethernet, specify connection parameters for TCP or UDP protocol in the corresponding tab.
- Click Start to run log collection.
- Start using the POS terminal, i.e. issuing receipts. It is highly recommended to do all the operations including Cancel, Return, etc.
Process of gathering info is displayed via the Status progress bar.

To finish log collection click Stop.
After doing all the operations on the POS terminal, send the log file with copies of receipts to AxxonSoft.