Change the status and comment of an event

To change the status and comment of an event:

1. Select the required event in the detailed report (see View data from the POS terminal and the video of event).
   
2. In the lower left part of the event list, click the Edit selected row button or double-click the required event. As a result, the Edit Record window opens.
   

3. In the Status drop-down list select the required event status.
   

   Note

   You can change the statuses of events in the list (see Setting up the statuses of POS events).

4. If necessary, enter a comment in the Comment field. You can format the text using the tools on the panel.
5. Click Submit to apply the changes.

As a result, the status of the specified event is changed, and the comment is added.