Go to documentation repository
Previous page Next page
To collect the system data in Linux OS, run the following command:
sudo /opt/AxxonSoft/AxxonOne/bin/support /home/user
where
If you do not want to delete the temporary repository, run the following command:
--debug
If you want to include dumps from currently running NGP processes, run the following command:
--dump-processes
If you want to collect process dumps and logs for a specific node, run the following command:
--node <node-name>
This can be used multiple times to specify multiple nodes. If a node is not specified, dumps and logs will be collected for all available nodes.
If you want to use a limited number of threads (N) to collect dumps of Server processes, run the following command:
--jobs N
If N = 0, then all available threads will be used to collect dumps. By default, N = 1.
By default, the system data report includes information from Linux OS log. To exclude this information from the report, run the following command:
--skip-journalctl
If you want the report not to include the information on the self-diagnostics service (see 자가 진단 서비스), run the following command:
--skip-prometheus
If errors occur, you can run the following command to try to resolve them:
--fix